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Gold Leaf Hotel
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Reviews (365)
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All reviewsfrench doorsgreat locationroom was cleanhard boiled eggsacross the streetnice rooftop poolbagelsfront desk staffwould stay here againcontinental breakfastdewey beach areaextra towelsshort walk to the beachfirst floorrusty rudderocean sidelong weekend
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Reviewed September 9, 2012

We booked fourteen rooms at the hotel for two nights of accomodations for our daughter's wedding. We all received excellent service over the two days. The staff quickly assisted us with unexpected needs from setting up a table in our room for a buffet for the pre-wedding lunch to providing an extension cord and surge protector for the hairdresser at the last minute. We found the entire staff to be friendly and they were always willing to help in any way, whether it was making parking room for the limo, quickly bringing extra towels, or any other last minute request. The rooms were clean and comfortable with coffee makers, a small refrigerator, a microwave, and a safe. There was a nice continental breakfast, and the beach was a block away. We will definitely make this hotel our "home away from home" whenever we visit Dewey Beach!
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  • Stayed: September 2012, traveled with family
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Thank bridesfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

Clean, comfortable, excellent service and prices. Safe garage parking. What else would you need in a Dewey Hotel.

One negative: I could have been a bit cleaner upon checkin, but I blame that type of crowd (partying kids) Dewey attracts.

Would stay again.

  • Stayed: September 2012, traveled with friends
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Thank hotels234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

Accepted handicapped-accessible room pushed on us -- Big mistake. That meant no counter around a small sloping porcelain sink and nowhere to put stuff. Shower consisted of a hanging spray nozzle and water ran out all over the bathroom floor. I'm a wiser traveler now for the lesson on reservations.

Horrifying: lots of sand in the bed. Obviously had not changed the sheets from the last guest. Corrected promptly, however. How many others slept on unchanged sheets where there wasn't tell-tale sand?

Minor annoyances: Coffee not replaced after first day, kleenex not replaced in bathroom. But boy, that tips envelope is stood up very prominently with each cleaning.

Acted like it would be a pain to give me a bill at checkout. I've been spoiled by hotels that just slip it under the door at night. I said "mail it," never got one.

All that said, I'd stay there again, wiser about handicapped rooms, stand ground on invoice. Convenient, clean, easy parking, quiet, friendly staff.

  • Stayed: August 2012, traveled with family
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2  Thank tjemison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

I had an ok stay that the Best Western (BW). The staff was friendly, rooms were clean, the rates were decent, and it was walking distance from the beach, dining, and bars. The parking garage was very limited and tight but it was nice to have easy access to your room from the garage (if you were able to find a spot on your room’s level). The fitness center (FC) seems well equipped with the basics. One of the reasons I chose this hotel was because of the onsite FC. However, I forgot to pack my workout gear so I didn’t get to utilize the facility but I did stop in. As a runner, the treadmills were a little small for me but all the basic equipment (bike, treadmill, weights) was available for someone that wanted a quick workout. Overall the stay satisfied our goal (a quick, inexpensive getaway for me and the hubby).
However, the nightmare began after we checked out of the hotel. When we returned home our bank account had been depleted due to numerous charges from best western in error. The balance due at the time of check-in for our stay was $220 which we paid with a debt card. At the time of check-out, we were charged an additional nights stay of $115, a $200 hold was applied to our account for a parking decal (that was returned at check out), and $331.96 for the entire days stay. With all the inaccurate charges applied, we also assessed $170 in banking fees.
Though the hotel was “kind” enough to make all the necessary corrections and issue a refund for some of the fees we incurred, they did not cover all of them. Because of Best Western’s error we are out of $70, and we are currently awaiting the additional $485 of our money to be returned which was indicated by BW that it could take up to 7-10 business days.
Outside of the inconvenience, the General Manager refused to discuss this issue with me letting his onsite staff handle the matter. Per his staff, he indicated that even though BW has imposed a major hardship on me and my family right now, they will no longer make any more accommodations (returning the money we lost because of their error) for us. In the meantime, BW has lost our business and recommendations. I’d advise if you don’t plan on lending your money to BW Gold Leaf DON’T STAY HERE.
I plan to seek legal counsel to recover my $70.

Stayed: August 2012, traveled as a couple
3  Thank jewell b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

Pros: Clean, convenient to beach, outdoor pool, free breakfast, friendly desk staff, very close to Rehoboth
Cons: Very crowded and cramped parking garage (parking is free so that's a plus), loud college kids and groups of bachelor/bachelorette parties on weekends

  • Stayed: August 2012, traveled as a couple
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1  Thank lorilloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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