We have always stayed at this hotel even way back when it was Holiday Inn. I always ask for early check-in (noon) and have always received it with sometimes a short wait. This time Joe at the front desk told me we'd have to wait until 3. So we had no place to go and finally got in at 2. Then he said he wouldn't charge me for an upgrade which being a gold member, I have never been charged before. Thought he was doing me a big favor. The up grade included a refrig. that didn't work, a tub drain that didn't drain, wet towels and a floor that was VERY loud even though I requested a quiet floor. Around 3am the people on the floor finally went to sleep. Nothing was done to quiet them. I wish the hotel would post signs on the floors that quiet time does begin at 11 and people should respect others. If you are there for a party, keep the party off the floors. They might have changed their name and prices to feel up graded, but they will have to change more than that to become an up scale hotel!!!
- Official Description (provided by the hotel):
- Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. ... more less
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- Also Known As:
- Holiday Inn Select Wilmington - Brandywine Hotel Claymont
- Holiday Inn Claymont
- Claymont Holiday Inn