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“Convenient and comfortable”

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Crowne Plaza Wilmington North
Ranked #1 of 3 Hotels in Claymont
US
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Convenient and comfortable”
Reviewed August 16, 2012

This is a nice, reasonably-priced facility with easy access to the airport and Philadelphia. We stayed in a hotel in the historic district of Philadelphia a few days earlier and found that it was less expensive, safer, and easier to stay at the Crowne Plaza and make the half-hour drive into the city each day. The hotel is immaculate, with huge rooms, excellent service, and free parking. There are lots of chain restaurants close by, but we found the best-ever Philly cheesesteaks and strombolli by driving 10 minutes to the Claymont Steak Shop. Highly recommended!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nunda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Crowne Plaza Wilmington North, responded to this review, September 18, 2012
nunda,

Thank you for taking the time to write such an excellent review!! We are so glad that you found the hotel and staff excellent!! We strive everyday to give the best customer service possible. Hope to see you on your next visit to the area.

Respectfully,

Jeff
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210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Baltimore, Maryland
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 14, 2012 via mobile

Stayed here with my daughter for a lacrosse tournament and was pleasantly surprised at how nice the hotel was for a very reasonable price. Rooms look like they have been recently updated and my daughter said hers was "the most comfortable bed ever." The lobby area is comfortable and modern with several sitting areas - we ordered takeout pizza and ate it on a sofa in the lobby - very comfortable. My daughter loved the fully-stocked ice cream freezer behind the front desk (you grab your ice cream and then pay at the front desk).

Stayed July 2012, traveled with family
Helpful?
Thank thewagners98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Crowne Plaza Wilmington North, responded to this review, September 18, 2012
Wagner98,

Thank you for your kind review! You are correct we have just recently renovated. We are so proud of our newly renovated hotel and we hope you come back soon. Enjoy the ice cream!!

Sincerely,

Jeff
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Hawaii
Level 6 Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 2, 2012

Stayed overnight at this hotel and when we missed our flight home. We were upgraded to a suite and it was a very nice room. I think it's a good hotel for business travelers. Clean and very friendly staff.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Portia123Hawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Crowne Plaza Wilmington North, responded to this review, September 18, 2012
Portia123hawaii,

Thank you! We greatly appreciate your kind review and we are pleased that your stay with us went well. We look forward to seeing you in the future!

Jeff
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Virginia Beach, Virginia
Level 5 Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 21, 2012

This newly renovated hotel really hits the mark! The Oriental decor throughout the building was a welcome change from ordinary hotel furnishings. It was very inviting and relaxing. As it happened, we were there for the Grand ReOpening and were treated to the greatest party we've encountered in a long time! Let us know when you're having the next party!!

The staff was extremely friendly and accommodating. The breakfast buffet was always hot and plentiful. In the evening the Lounge was an enjoyable place for a nightcap. Jonathan was a great bartender! The pool was very relaxing in spite of the extreme heat.

There's so much to see and do in the Brandywine Valley where this hotel is located. We will definitely stay here again to further explore the valley.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank riverspirit61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mecrules, General Manager at Crowne Plaza Wilmington North, responded to this review, July 24, 2012
Dear Guest,

Thank you so much for staying with us and for your kind remarks about our hotel. We are glad that you enjoyed your visit to the Brandywine/Wilmington area. I am pleased to hear that you enjoyed our fabulous "grand opening" as we celebrated our $8M renovation.

It would be our pleasure to have you stay with us the next time you are in the Wilmington area!

Mary Elizabeth Collins
General Manager
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Long Island, NY
Level 5 Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 9, 2012

This newly renovated hotel is located just south of Philadelphia in northern Delaware. Good restaurants nearby and a great staff make it the place to stay if your in the area.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ulboy11713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mecrules, General Manager at Crowne Plaza Wilmington North, responded to this review, July 24, 2012
Dear Guest,

Thank you staying with us and taking the time to share your feedback. We are pleased that you had a nice, comfortable stay with us. Please come back to see us again soon!

Warm Regards,

Mary Elizabeth Collins
General Manager
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Phoenixville
Level 1 Contributor
3 reviews
Reviewed July 4, 2012

Everyone we encountered in the newly refurbished Crowne Plaza Hotel was wonderful! We are especially grateful to the people who coordinated our large extended family breakfast. Roseanna and her team in the dining room were outstanding in accomodating our needs at the breakfast brunch. A variety of breakfast foods were available, and we enjoyed a wonderful time together!

In addition, the people at the front desk were most friendly, pleasant and helpful in answering our questions. I would certainly recommend this facility to everyone.

  • Stayed July 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank angela n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mecrules, General Manager at Crowne Plaza Wilmington North, responded to this review, July 24, 2012
Dear Angela N.,

Thank for taking the time to express how pleased you were with our hotel and our staff. The staff and I strive to meet or even exceed the expectations of our guests on a daily basis. I am glad that Roseanna and her team excelled, making your family time even better.

We would be pleased if you would consider us again for your next family gathering!

Regards,

Mary Elizabeth Collins
General Manager
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PA
Level 3 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 1, 2012

When our home air conditioning died in the 90+ degree heat wave, we decided to cash in some Priority Club points for a stay at this hotel. We needed a cool, clean, fairly comfortable room for a night. Had no difficulty getting a same day reservation. Staff were friendly. Overall, the facility and room were not nearly as nice as the other two Crowne Plazas we've stayed in during the past few years. The lobby had clearly been recently renovated, but elevator was somewhat battered and room showed signs of wear. Room soundproofing was suboptimal. Internet service was fine. Bed was reasonably comfortable. The large pillows on our king bed were great as body pillows, but too thick to use as head pillows. Shower was warm and towels were fluffy and soft; better than usual hotel quality. Two good-quality robes were provided. Closet was tiny and not a real closet; the "door" was a full-length mirror hinged on one side and did not fully close or latch. Could not find a hairdryer in the room. Gym was okay. Breakfast buffet was provided at no charge and was okay--enjoyed the apple pancakes. We were on an executive floor, however the lounge was closed. There was an additional lounge-type area in the elevator lobby outside the lounge. Most importantly, the air conditioning (although noisy) was strong, keeping us cool and comfortable.

  • Stayed June 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SLois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mecrules, General Manager at Crowne Plaza Wilmington North, responded to this review, July 24, 2012
Dear SLois:

Thank you for taking the time to share your experience at our Crowne Plaza Wilmington North. We appreciate your feedback and review the information with our Executive team so as to continually to work to providing our guests with an excellent stay.

I do hope that if you return to the area that you choose to stay at our hotel again!

Regards,

Mary Elizabeth Collins
General Manager
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Additional Information about Crowne Plaza Wilmington North

Property: Crowne Plaza Wilmington North
Address: 630 Naamans Rd, Claymont, DE 19703-2310 (Formerly Holiday Inn Select Wilmington - Brandywine)
Phone Number:
Location: United States > Delaware > Claymont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Claymont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Number of rooms: 189
Official Description (provided by the hotel):
Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. ... more   less 
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn

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