I have eaten here on numerous occasions in the past, but what can I say The Souffle has definitely deflated beyond repair.......
The starters were very nice but from then on in everything was shoddy and extremely unprofessional. Even though we had begun with a glass of champagne and had our complimentary 'cup of soup', then a starter..... our main course was still placed in front of us within 30 mins and a half a glass of champagne was still on the table yet to be drunk!! Upon voicing my disappointment and asking 'if they did 2 sittings now?' I was met with a barrage of abuse from the Owner/Maitre' D!
So take this as a warning........ DON'T waste your money and if you do, DON'T dare to complain about it whatever you do, they cannot take criticism and in protest shout very loudly and wave their arms about a lot!
In conclusion I think it is totally unacceptable to be spoken to in such a manner when I go out for what I expect to be an enjoyable evening, which I am paying for! There are most definitely BETTER places to eat and where the staff/Owners aren't so pretentious as to think they can speak to a paying customer and expect them to rave about their mediocre establishment! A totally humiliating experience for me that definitely is not worth the £100 price tag (for 2). I attach the letter I wrote and the reply I received for anyone who is interested to see how they treat their paying customers!