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“Good location and amenities” 4 of 5 bubbles
Review of Homewood Suites by Hilton Hartford/Windsor Locks

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Homewood Suites by Hilton Hartford/Windsor Locks
Ranked #1 of 14 Hotels in Windsor Locks
Certificate of Excellence
Windsor locks, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location and amenities”
4 of 5 bubbles Reviewed January 23, 2014

Have stayed at this property many times previous to this short stay, all with no issues. This past stay was not as pleasent, room was upstairs in the back of the hotel, on one side was the outside access door with a self closing mechanism that would move a barge....door slammed all night. On the other side of my room was someone learning to play guitar and sing...or perhaps Justin Beiber...it was awful and not pleasent to try to sleep to. call front desk for a room change...put on endless hold, no return call...next morning mentioned i wanted to relocate, no rooms available...parking lot 50% full...not buying it. I'm a Hilton Diamond for the past 10+ years, so, I stay with the brand, but have booked at the HGI in Windsor from this point forward.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood_Suites_CT, Front Office Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review, January 27, 2014
Thank you for taking the time to post a review of our property. My sincerest apology for the issues you experienced in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

Traveler rating
    288
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    79
    29
    24
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Jamestown, United States
2 reviews
5 of 5 bubbles Reviewed January 22, 2014

My room was very comfortable & clean, amenities were nice. Breakfast had variety and was tasty, and free dinner in the lobby for guests the second night of my stay was good also. There was some noise from the room over me. I should have called the front desk as it continued for quite some time, (I could hear people walking across the floor and it sounded like they were moving furniture or something heavy.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Stacey Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood_Suites_CT, Front Office Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review, January 27, 2014
Thank you for taking the time to post a review of our property. My sincerest apology for the issues you experienced in our hotel. I'm glad hear that our room accomodations pleased you. We hope to see you in the near future. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galloway, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 18, 2014

We had the pleasure of spending one night in the Homewood Suite in Windsor Locks, CT. The suite was very clean. We had dinner at the Managers reception and it was very tasty. Breakfast was wonderful - nice selection and added touches to make it extra special (for instance waffle bar had strawberries, whipped cream and powdered sugar!) We had a fireplace in our suite and it made for a nice cozy evening!

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Deborah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood_Suites_CT, Front Office Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review, January 27, 2014
Thank you for taking the time to review us on Trip Advisor. I am so glad that you enjoyed your stay with our property. We hope to see you in the near future. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westbrook, United States
1 review
3 of 5 bubbles Reviewed January 10, 2014

Night staff service was mediocre, they were less than helpful. The rooms were super clean, spacious and nice. Morning staff was great and very helpful. We made a complaint about the steps being very slippery and covered with snow and after three attempts nothing was done to fix it.

  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jessica O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood_Suites_CT, Front Office Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review, January 14, 2014
Dear Guest, Thank you for taking the time to post a review of our property. My sincerest apology for the steps. I will address this situation with the staff/Maintenance crew. We look forward to another opportunity to earn your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, United States
2 reviews
3 of 5 bubbles Reviewed January 9, 2014

Microwave was permanently on,it did not heat anything and could not be turned off so we unplugged it. We reported it and the maintenance guys brought a new microwave since the old one could not be fixed. The new microwave did not fit properly into its spot because of its shape but they installed it anyway, they said thats the best they could do at the time. The microwave could not open properly so we had to squeeze our dishes in but we had to manage it.

  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Irosimhe O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood_Suites_CT, Front Office Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review, January 15, 2014
Dear Guest, Thank you for taking the time to post a review of our property. My sincerest apology for the issue you experienced in our hotel. I will be sure to discuss the issue with our Maintenance Department in an effort to avoid having this type of issue occur again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
burleson, United States
1 review
4 of 5 bubbles Reviewed January 8, 2014

These facilities are placed like an apartment which actually works well. We at first were concerned about it, but the kitchenette and living quarters were great. The kids were able to play and make it their second home when we were there.

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood_Suites_CT, Front Office Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review, January 14, 2014
Dear Guest, We want to thank you very much for taking the time to review us on Trip Advisor! I'm so glad that you enjoyed your stay and that our accomodations made you happy. We hope to see you in the future. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
5 of 5 bubbles Reviewed January 4, 2014

Several families of cousins gathered in Hartford for another cousin's funeral, which then always turn into informal family reunions. The staff on duty was very nice and helpful, coordinating and recognizing the many groups arriving at different times. Staff helped arrange transportation to the nearby house for visiting, and the staff on duty at breakfast were very friendly and helpful. Room was fine -- we didn't spend much time there. Late night gatherings were around the fireplace in the lobby -- it was very comfortable and welcoming, and I hope no guest were disturbed! I will definitely keep Homewood Suites in mind for trips in the future.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Anna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homewood_Suites_CT, Manager at Homewood Suites by Hilton Hartford/Windsor Locks, responded to this review, January 6, 2014
Thank you for the kind comments and compliments to the staff and our hotel. I will be sure to pass them on to the team. We appreciate that you found your stay with us pleasant and look forward to having you stay with us again. Best wishes for a Happy and Healthy New Year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Hartford/Windsor Locks

Property: Homewood Suites by Hilton Hartford/Windsor Locks
Address: 65 Ella Grasso Turnpike, Windsor Locks, CT 06096-1016
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Windsor Locks
#2 Family Hotel in Windsor Locks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Hartford/Windsor Locks 3*
Number of rooms: 132
Official Description (provided by the hotel):
Consider our hotel in Windsor Locks, your home when you have to be away from home. Located less than one mile from Bradley International Airport, enjoy the convenience of being an easy commute to downtown Hartford, CT or Springfield, MA. When planning your next family vacation consider the benefit of our property being located near many local attractions, such as Six Flags New England, the Connecticut Science Center or the New England Air Museum. Our suites are outfitted with many of the amenities of home, and during your stay indulge in hot full breakfasts every morning. ... more   less 
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Also Known As:
Homewood Suites Hartford/Windsor Locks Hotel Windsor Locks
Homewood Suites Windsor Locks
Homewood Windsor Locks
Windsor Locks Homewood Suites

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