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Doubletree by Hilton Hotel Hartford - Bradley Airport
Ranked #7 of 14 Hotels in Windsor Locks
Reviewed March 14, 2014

The front desk staff was very courteous and helpful. The shuttle driver picked me up inside the Avis rental car drop point, a nice gesture when compard to other hotel shuttle services. The room was spacious and comfortable. I reccomend this hotel to any road-warriors looking for a comfortable hotel.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Chuck T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this reviewResponded April 25, 2014

Dear Chuck,

Thanks for the nice review. I'm glad you were able to take advantage of our complimentary shuttle service and you found the staff to be helpful. Hope to see you again soon on your next road trip!

-Bob

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Reviews (567)
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402 - 408 of 567 reviews

Reviewed February 26, 2014

Stayed at Doubletree 2 weeks ago and left the car with the park and fly program. Our newly renovated room was really nice, bed was comfy, Wifi good, lighting good. When we returned we were freezing and called for the shuttle. 15 minutes later an employee came in her own car because the shuttle was elsewhere and she didn't want us to freeze. Then our car door lock was frozen and a great guy from maintenance helped us with that and we soon discovered that our battery had died while we were gone. So, another terrific guy offered to help jump us, but our car was surrounded by other vehicles and we couldn't reach the battery. So, we had to wait 2 hours for road service. In the meantime Amber at the front desk gave us cookies and everyone came by to check in on us. What an amazing and wonderful group of people. They all deserve raises!

Room Tip: Ask for one of the newly renovated rooms
  • Stayed: February 2014, traveled as a couple
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Thank Randee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this reviewResponded April 25, 2014

Thank you so much for such a thoughtful review and your praise of our staff. We do have a group of people that really try their best for our guests. Too bad your return was not so smooth thanks to our rough New England winter!

-Bob

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Reviewed February 17, 2014

Friendly staff and good food. Bar staff did not attend to tables. Electrical, Mechanical and Plumbing systems in rooms need to be upgraded and maintained. Snow removal was adaquate. Housekeeping was very good. TV was odd with 5 minute delay to get some channels. 3 to 5 second delay to switch to most channels.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Walter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this reviewResponded April 25, 2014

Dear Walter,

Thank you for your review. I appreciate your comments about our staff and also about the areas that could have been better. I apologize for any inconvenience and what seems like an interruption in our TV signal the night that you stayed.

Sincerely,

-Bob

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Reviewed January 28, 2014

Was able to check in early in the recently refurbished room. The room was very comfortable. My use if the wireless was flawless. The room was quiet, the bed comfortable and the sleep was good. I also took advantage of the Shade Bar & Grill and my drink and food was very good.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Donald C O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this reviewResponded April 25, 2014

Dear Donald,

It's great to hear everything went well with your stay. Thank you for your business and thank you also for sharing your experience with the TripAdvisor community.

-Bob

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Reviewed January 27, 2014

This was my first stay at Doubletree. I was more than satisified with the service and accommadation. I was welcomed by friendly desk staff and a cookie. The hotel was clean and room was comfortable. Hands down I am a true fan of this hotel property. Everytime I go to visit my granddaughther this will be my prefered hotel.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Cynthia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this reviewResponded April 25, 2014

Thank you so much for a great review! I'm so glad you enjoyed your stay and hope to see you again soon.

-Bob

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Reviewed January 27, 2014

My daughter and I stayed in this hotel for an overnight as we had a flight to catch early the next morning. It was a great experience overall. Check in was quick and easy. Staff was very friendly and accommodating. They welcome you with a smile and a warm chocolate chip cookie which was great! The room was clean and had a great shower. Beds were extremely comfortable. One major plus was their Park and Fly. They have long term parking on site at the hotel and they will shuttle you to the airport. It is $30 for parking but if you are away for more than a couple of days, it is very reasonable. The shuttle driver met us promptly at 7am and brought us (and a few other guests) to the airport. The driver was extremely friendly, helped us load and unload our luggage. Well worth it! We noticed the airport parking was $6 a day for the lots that were the furthest from the airport. The hotel check in person gave us their business card with their phone number on it and said to call when our flight gets in and they will come and get us. I would highly recommend this hotel if you are traveling. There are also lots of restaurants and take outs in the immediate area..Ruby Tuesdays, Subway, Taco Bell, Wendys, etc. There is also a restaurant at the hotel, but we didn't eat there so can't speak to that.

  • Stayed: January 2014, traveled with family
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Thank VTPenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this reviewResponded April 25, 2014

Thank you so much for your nice review. Many of our guests find the Stay Park Fly package to be very convenient - especially if you have to fly out early in the morning. Thanks for sharing your experience and I hope to see you for your next trip!

-Bob

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Reviewed January 25, 2014

The hotel was very nice from top to bottom. The staff were very friendly and efficient. I would recommend this hotel to anyone traveling near Hartford or flying out of Bradley airport. The bar area was very nice and offered a nice selection of craft beer.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob_Seguin, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this reviewResponded April 25, 2014

Dear Robert,

Thanks for sharing your review of our hotel. I'm glad you enjoyed the bar and our selection of beers on tap! Hope to see you again soon.

Thank You,

-Bob

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella Grasso Tpke, Windsor Locks, CT 06096-1015
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Windsor Locks
Price Range: $133 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available at our hotel near Bradley Airport at the Shade Grill, while drinks can be had at the Shade Bar. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree

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