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“Friendliest Staff”

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Doubletree by Hilton Hotel Hartford - Bradley Airport
Ranked #7 of 14 Hotels in Windsor Locks
Reviewed October 24, 2012

I only stayed one night here, but everyone on the staff was very friendly and outgoing! The rooms are nice and large, with comfy beds, and the bar and breakfast buffet are good. But it is the staff that make this property! Lauren went out of her way to resolve my key card issue, and all the front desk staff greeted everyone, everytime, sincerely, I might add! You will be warmly welcomed.

  • Stayed: October 2012, traveled on business
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Thank Jay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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495 - 501 of 570 reviews

Reviewed August 25, 2012

This hotel was easy to get to and was close to Bradley. Make sure you ask at the desk about park and fly. When I checked in, no one asked and at 4am we settled my account. Not cool. But it all worked out in the end.

  • Stayed: August 2012, traveled with friends
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1  Thank cfalz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2012

room was dirty toilet didnt work . luckily staff changed us to another newly remodeled room . had to wait at checkin while airline staff pushed their way to the desk to get checked in first.

Room Tip: make sure get newly remodeled rooms
See more room tips
  • Stayed: June 2012, traveled solo
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Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

I was put here by an airline because I was bumped from a flight. Their shuttle runs about every 15 minutes to/from the airport. The checkin process was very efficient and quick. The staff were generally very nice. The elevators are incredibly slow and there are only 5 floors. The floors are very warm and almost steamy. I was on the fifth floor and it smelled like an indoor pool. I have no idea where that chlorinated smell came from. As others have commented, the room was fine, the bathroom small, the bed comfortable, but the air conditioning didn't seem to be able to cool the room. I woke up in the middle of the night to a very warm and stuffy room even though the AC was on. Their fitness center is small but has modern equipment including free weights. I had dinner in their restaurant and it was quite good and reasonably priced. I would only return to this hotel if I needed a one-night stay.

Stayed: June 2012, traveled on business
1  Thank Dr_Drew2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

This hotel is located less than a mile from Hartford/Bradley Intl Airport and offers a free shuttle. There are a few other hotels in the area as well, though this one seemed like the best deal for the rate we paid. The lobby was nice enough; it had 4 computers set up for the business center. There was also a nice looking sports bar/cafe.

Our room had a view of the roof of a lower are of the hotel, but other than that it was a great room. The bed was actually soft, which is definitely hard to find at a hotel! The tv was nice and had lots of channels, not just the typical 15 channel line up that most places now have. Overall we had no issues at the hotel and would recommend it to everyone staying in the area.

  • Stayed: June 2012, traveled as a couple
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Thank JoshandIssa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

Doubletree used to be pretty fancy. Maybe they still are in certain parts of the country (world?). But here in 'Windsor Locks' - on the outskirts of Hartford - the place is fairly standard hotel fare.

To the good news, they are just down the way from the airport. Seriously. It might even be at the end of the runway. But you really cannot hear the planes. Not sure how they pull off that one, but they do.

You also get a cookie. You can even get extras - other than the one that you get upon check-in - just by asking (but you do have to ask). That is nice. But I am not sure if it is worth it.

Access to the freeway is good too.

But other than that, you are a bit out if you need to get to Hartford (or anywhere else, really), and it reminds me of a beach hotel in that they seem to be rather run-down. Refrigerators line the hallways in the mornings, presumably from guests who used them the night before. Work is apparently underway on some renovations, but I am not sure that they can do much about the location or the overall appearance of the place.

  • Stayed: August 2011, traveled on business
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Thank jayseae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

This was a fine Doubletree, nothing to shout about, but nothing went wrong either. The breakfast was a bit better than other that I have stayed. Rooms clean. I would come back

  • Stayed: May 2012, traveled on business
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Thank lauraleigh9mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella Grasso Tpke, Windsor Locks, CT 06096-1015
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Windsor Locks
Price Range: $123 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available at our hotel near Bradley Airport at the Shade Grill, while drinks can be had at the Shade Bar. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree

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