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“Very accomodating!”

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Holiday Inn Express & Suites Bradley Airport
Ranked #5 of 14 Hotels in Windsor Locks
New Kent, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very accomodating!”
5 of 5 bubbles Reviewed September 18, 2012

I came in on an early flight, tired, and ready to decompress in my room. Allison did what she could to have my room ready for an early check-in, and sent a shuttle to pick me up from the airport. It made me feel welcomed. The room was very nice and I was able to do some work and relax at the same time! It was very much appreciated and I would definitely come back again. Thank you.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wylderaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
    88
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    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
New York
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed September 11, 2012

We just spent two nights this past weekend at this Holiday Inn Express. The hotel is very, very clean. There is plenty of parking and from what I gather if you stay at the hotel and then need to leave your car to catch a flight they will let you keep your car there for a fee and shuttle you to the airport. Our room had two queen beds and a pull out sofa. One of the beds was a little too hard for me but the other bed was very comfortable. As usual the pull out sofa was very uncomfortable but we haven't found a pull out bed that is comfortable. Kudos to housekeeping because they kept the room very clean. Front desk was helpful and the lady serving breakfast was very nice and friendly. It was a very quiet weekend and there weren't a lot of people but the food was replenished quickly. There were many choices to choose from including scrambled eggs, one day was bacon the other sausage patties, cinnamon buns, biscuits and gravy, yogurt, hard boiled eggs, fresh fruit, bagels, english muffins, assorted muffins and a pancake machine. Breakfast was served from 6am to 10am both days which was such a pleasure not to have to get up so early just to eat. I wish more hotels would serve breakfast to 10am. There was coffee twenty four hours a day and one night there was even a bowl of bananas for the guest. The pool is small but we lucked out and had it all to ourselves. The water was cold but the room itself was very hot. They have plenty of tables and chairs if you just want to relax and sit there. They have two computers for guests to use but they werent hooked up to any printers which I thought was odd. There are not too many restaurants close by but they are building a McDonalds and there is a Friendly's there. Across the street is a Valero gas station. We didnt hear too much noise but once in a while you would hear a truck or a plane and sometimes someone closing their room door but nothing too disturbing. Our room did have room darkening curtains but you had to look behind the drapes. I agree with the review that they should have a soap dish as not to put the bar of soap on the counter. I also would suggest a comment card be placed in the room so guest can make suggestions like the fact that our bathroom door make a loud noise every time you went to open it or close it which would wake us up if someone needed to use the bathroom during the night. It probably just needs to be oiled. I would definitely recommend this hotel and if we are ever traveling in this area again we would definitely stay there.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gershep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
57 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed September 5, 2012

Friendly service from the front desk and spacious rooms. Pool looked nice too although I did not have a chance to use it. I'll stay again at this location when visiting family and friends or have an early flight. There are several choices in the area and am glad I chose this one.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank U99A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Haven, Connecticut, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 21, 2012

First time to this property. Stayed overnite before an early flight from Bradley. Great stay. Extremely courteous staff. Exceptionally clean common areas and rooms. (Actually smelled like soap in the lobby!) Rooms were spacious and modern. Beds clean and comfortable. Wi fi worked fine for us. We did stay/park/fly program. Shuttle very convenient/clean/ no wait for pick up when we returned after our trip. All in all a great experience!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review, September 25, 2012
Thank you so much for taking a moment to share your experience here with our property. We appreciate the opportunity to earn your business,and hope that your first time staying will be just the beginning.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevierville, TN
Level Contributor
144 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed August 19, 2012 via mobile

Stayed for one night for business purpose. Hotel was in great shape. Clean rooms with comfortable bed. Free wifi worked well. Good tv channel selection with flat screen tv. Pool looked nice but I did not use. Free breakfast included everything you would expect for a hot meal. Hotel shuttle gave a group of us a ride to a local restaraunt and back for free. Very nice. I would definitely stay here again.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TripTaker83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review, August 21, 2012
Thank you so much for sharing your great experience with other travelers. We truly love to hear from our travelers so that we can continuously improve the service that we offer. I'm happy to hear that we succeeded in providing you with great service during your stay here with us at the Holiday Inn Express & Suites Bradley Airport. We look forward to accommodating you again when your travels bring you to the Hartford area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Point, New York
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed July 16, 2012

Very friendly & helpful front desk (I believe her name was Alex). Beds were comfortable, plenty of hot water in the shower. Very clean and noice free, even with the airport across the street. Would definitely stay again. My family has always stayed at holiday inn & this one is no different. The microwave and fridge was a nice added feature. Price was very affordable. Only downside is a small pool & the continental breakfast was not very good

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tripadvise01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBradley, Director of Sales at Holiday Inn Express & Suites Bradley Airport, responded to this review, July 18, 2012
Dear Tripadvise01,

Thank you so much for taking the time to share your experience with us and with other travelers. We are so happy that you enjoyed the beds, as well as were treated just as you deserve to be treated by our Guest Service Representatives!
It always helps us to better our team and our services when you share something that wasn't at it's best for you during your stay. We do our best to keep our compact pool sparkling clean and ready for you to use. And we will continue to work with our Breakfast Hostess to ensure that our offerings for breakfast are plentiful and fresh.
Again, we truly appreciate your time, and we look forward to accomodating you in the future while you're in the Windsor Locks area.

Kindest Regards,

The Team at the Holiday Inn Express & Suites Bradley Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Attleboro, MA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed May 3, 2012

Stayed here on a Saturday night with friends. Check in was quick and pleasant. Our room had 2 queen size beds and a sleep sofa. I had the sofa bed which was not comfortable, but I didn't expect it to be. Upon removal of the sofa cushions there were crumbs galore. Obviously a forgotten area to clean. The air conditioner was loud, curtains didn't close completely and the lighting in the bathroom is quite dim. The pool was over populated with screaming, unruly children. To my surprise my friends went to use the pool anyway. They witnessed a child urinating in the pool and left immediately. It should be noted that yes this hotel is close to the airport but it is also close to Six-Flaggs. Breakfast was not worth mentioning.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindaray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Bradley Airport, responded to this review, June 15, 2012
Dear Lindaray,

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced with your room. I will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Again, thank you for staying with us and we hope to serve you in the future.

Sincerely,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Bradley Airport

Property: Holiday Inn Express & Suites Bradley Airport
Address: 600 Spring St, Windsor Locks, CT 06096-1150
Phone Number:
Location: United States > Connecticut > Windsor Locks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Windsor Locks
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Bradley Airport 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Stay Smart at Holiday Inn Express and Suites Hotel Bradley Airport, we offer comfortable accommodations and great amenities. It is our great location that you will truly appreciate, just one-half mile from Bradley International Airport, we provide free airport shuttle service to and from Bradley International Airport 24-hours a day.The Holiday Inn Express & Suites Hotel Bradley Airport is the perfect location for both business and leisure travelers as we are conveniently located in Windsor Locks off Interstate 91, 12 miles North of Hartford, CT and 12 miles South of Springfield, MA. The city of Windsor Locks is ideally situated on the Connecticut River, the largest river in New England. We are minutes from great attractions like Six Flags New England, the Mark Twain House and the Basketball Hall of Fame. A variety of restaurants and cocktail lounges are located in the surrounding area. Visitors will enjoy browsing at the Enfield Square Mall and surrounding shops or 20 minutes to the Shoppes at Buckland Hills. We are conveniently located to the Connecticut corporate offices of Ahlstrom Fiber, Travelers, PPG Auto, Southern Auto Auction, The Morris Group, Alstom Power, Hamilton Sunstrand and United Technologies. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Bradley Airport Hotel Windsor Locks
Holiday Inn Express And Suites Bradley Airport
Holiday Inn Windsor Locks
Comfort Suites Windsor Locks
Holiday Inn Bradley Airport

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