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“Good value” 4 of 5 bubbles
Review of Courtyard Hartford Windsor

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Courtyard Hartford Windsor
Ranked #4 of 8 Hotels in Windsor
Certificate of Excellence
Merrick, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good value”
4 of 5 bubbles Reviewed May 2, 2013 via mobile

Our stay was for a sports tournament in the Hartford area. The staff were great and was a great value for the price. Would look to stay here again if we are going to be in the area. Beds were comfortable and room temp was ok. Sounds from hallway were easy to hear and bathroom could be updated a bit. Overall a good experience.

Stayed April 2013, traveled with family
Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, June 12, 2013
It was a pleasure to read your comments regarding my team and great value. I am happy you found the beds comfortable. We are excited to report the hotel guest room and hallways will be going under renovation later this year. Our Bistro and public space had a complete renovation in 2012. Looking forward to seeing you next time you are in town.

Thank you!
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199 reviews from our community

Traveler rating
    83
    69
    30
    14
    3
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed April 24, 2013 via mobile

First off the service was fantastic. The person that checked me in was great. Friendly and helpful. The room was clean. It was average could use a makeover. I believe that rooms should be made over every few years. When I was in the room I heard an annoying humming noise. I figured it out to be the fridge. I unplugged it. In the morning when I showered the water pressure was so low besides the fridge and the water pressure and the outdated room everything was fine.

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, June 12, 2013
Thanks for letting us know the Service was fantastic. I am happy you found the room clean but sorry to hear that there was noise from the fridge. I will make sure my engineer replaces the unit in this room. I also will make sure the engineer takes a look at the water pressure . I am excited to report our guest rooms and hallways will be renovated later this year. The new room package is amazing! Thanks again!
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Ottawa
Level Contributor
211 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed April 16, 2013

We had another good stay at the Courtyard. We visit folks in Hartford every couple of years and we always stay at this place. We really liked the lobby area this time, very open, bright, and the sitting area at the back (facing the enclosed courtyard) is very nice. The eating area is also very nice with a bright menu board and very friendly people preparing the food. I liked the TVs in every booth, that was a nice touch. As before, the bed is very comfortable and we had a good sleep all 3 nights we were there.

Room Tip: If you are a quiet sleeper like I am, you are better off with rooms on the south side as you don`t h...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SergeOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, April 19, 2013
Thank you so much for staying with us again. It’s nice to hear that you enjoyed our newly renovated lobby and outdoor space. Thanks for recognizing our friendly team. We are really lucky to work with a great staff. We are very happy to hear that you got a good night’s rest on our new mattresses. We are scheduled for a complete room’s renovation in 2013 and look forward to seeing next time you are in the Windsor area.
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BAY SHORE
Level Contributor
156 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 bubbles Reviewed April 5, 2013

The room was clean, but the hallways are so dark & dingy you already feel you're at Bates' Motel. Whoever decided to save money by putting 10 watt bulbs in the hallway fixtures should be fired. You only get one chance to make a first impression. It was easy on & off the highway, but I wouldn't return. When they cut corners on the lighting, I wonder where les they cut corners.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WordlyTraveler44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, April 19, 2013
Thank you for staying with us. We are very sorry that your stay was a disappointment. Since your visit we have begun to change the lighting in the rooms and hallways. We also have a complete room renovation scheduled for 2013. This includes guest rooms, hallways and stairwells. We are very excited about our renovation. In 2012, we completed the lobby, the exercise room, meeting room and Bistro renovations. Maybe you will reconsider giving us another opportunity to prove ourselves in the future and we look forward to it.
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Maynard, Massachusetts
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

I have stayed at this hotel many times over the past several months. The hotel is immaculate, well-managed, and the rooms are well appointed. The hotel is a very spreadout; therefore, trying to get to the lobby can be quite a hike. The Bistro is perfect for the single traveler -- lighter choices, reasonable price, and well-prepared. The hotel staff is very friendly. It's a very busy hotel....I have tried many times to book a room and it is always full! It is, by far, my favorite hotel in the area (where there are several other chains to pick from).

Room Tip: A room closer to the lobby or closer to an elevator if you have baggage. The elevators are at the f...
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  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank barb46H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, April 19, 2013
Thank you so much for taking the time to comment on your stay. We are very happy you enjoy everything we have to offer. When checking in next time please mention that you would like to be closer to the lobby. We will certainly be glad to accommodate you. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 3, 2013

Only stayed one night but what a nice hotel! Very pleasant people. Very clean, quiet and with a nice small restaurant right in the lobby that was open for a very nice breakfast and also quite late into the evening. The pool was also open later than usual which is nice because we often seem to arrive just as the pool is closing in many places! We were very happy and I would definitely go back at any time.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marieh99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, March 5, 2013
Thanks so much for your feedback. We are glad that you enjoyed our pool, Bistro, and staff.
We look forward to your visit in the future.
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Orlando, Florida
Level Contributor
11 reviews
4 of 5 bubbles Reviewed February 25, 2013

If you need a place to stay outside of the city of Hartford CT you cannot go wrong with this place! The staff is very friendly and it is near enough restaurants that you won't get bored If you are staying for a few days. The rooms are nice if not simple. The hotel is also close enough to downtown Hartford for some fun too! They also have a shuttle to and from the airport for those on a short visit.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BTO2603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen w, General Manager at Courtyard Hartford Windsor, responded to this review, March 5, 2013
Thank you for your comments about our hotel. We are happy that you were able to experience our shuttle service, We do shuttle to and from the airport, local businesses and restaurants. . We look forward to seeing you the next time you are in the Windsor area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Hartford Windsor

Property: Courtyard Hartford Windsor
Address: 1 Day Hill Rd, Windsor, CT 06095-1706
Phone Number:
Location: United States > Connecticut > Windsor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Hartford Windsor 3*
Number of rooms: 149
Official Description (provided by the hotel):
From the inviting lobby to the beautiful outdoor terrace and spacious guest rooms, the Courtyard Hartford Windsor has been completely reinvented with you in mind. Located just six miles from Bradley International Airport (BDL) and ten miles from downtown Hartford, this hotel in Windsor, CT features guest rooms with signature Marriott bedding, ergonomic work areas, free high-speed Internet access, flat-screen TVs, and more. Standing out among other Windsor, CT hotels, The Bistro - Eat. Drink. Connect. - provides fresh meals and beverages, including a cocktail service, perfect for networking with colleagues or relaxing with friends. Ideal for business travelers, this Windsor, CT hotel is near Travelers Claim University, ING and CIGNA, and offers two meeting rooms with 1,270 sq ft of space. Our convenient location to the University of Hartford also makes us a great choice for students and parents. The Courtyard Hartford Windsor is also close to XFINITY Theatre, Rentschler Field, Simsbury Meadows & more! ... more   less 
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Also Known As:
Courtyard Hartford Windsor Hotel Windsor
Courtyard Windsor
Windsor Marriott
Windsor Courtyard

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