Was up this past weekend for a college graduation and spent three nights (Rm 225) with an open window and a pedestal fan as the A/C was not yet turned on site-wide (only the heat was functioning) - a fan was the best they could do. Weather was warm and damp and the room was uncomfortable for good sleeping. Down comfortors were still on the beds (not real queen sized). We did get the refrigerator that we requested but everything inside froze after 2 days -
Room cleanup never occured til after 1PM and after the first night, some towels were missing, like extra hand towel or wash cloths. No complimentary toiletries were replenished. If I'd called for every issue, it would have been 3x a day. The first night they came promptly to give us the fans, then came again a few hours later when the TV would not respond to either remote or onset controls - the plug was twisted in the back (I could not reach it to see). Breakfast in the on-site restaurant was tasty but service was limited with one server to attend all the patrons - on a Saturday morning. We ate elsewhere after that.
I've stayed here a few times before in the past 4 years and it was actually much better, even while undergoing renovations 2 years ago. So what happened??? This was a no vacancy weekend!!
- Official Description (provided by the hotel):
- Enjoy the beauty of the Connecticut coast by booking at The Westport Inn, an Ascend Hotel Collection Member located off U.S. Route 1 in Westport, Connecticut. This hotel is within close proximity to area attractions that include the Maritime Aquarium at Norwalk, Compo Beach, Sherwood Island State Park and the Westport Country Playhouse. At the hotel, take advantage of our fitness center, business center, free bike rentals and more than 6,000 square feet of meeting space. Additional amenities include free wi-fi, an indoor pool and copy and fax services. Guest rooms and suites (some pet-friendly) offer luxurious bedding, upgraded toiletries, flat-screen televisions with cable, coffee makers, pillow-top mattresses, hairdryers, iPod docking stations, irons and ironing boards. Some rooms offer refrigerators and sofa sleepers. Enjoy convenience and service at the Westport Inn, an Ascend Hotel Collection Member in Westport, CT. We look forward to your stay. ... more less
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- Also Known As:
- The Westport Hotel Westport
- The Hotel Westport