we returned to this beautiful resort after a 9 year hiatus and were very much disappointed.The facility remains very impressive but there the accolades stop.The service is second rate. the facility was overbooked so we were unable to find seat at pool. likewise the beach was overcrowded with very little shade provided. the biggest slide was in the quality of food service and quality. the restaurant served food which several in our party found inedible. the service was equally poor overworked and understaffed. at $400 per nite we expected more.The rooms were nice but old and need modernization.
- Official Description (provided by the hotel):
- Waters Edge Resort and Spa offers elegant accommodations, superb dining and a waterfront location, making us the premier choice in Westbrook CT hotels. Ideally situated for business and leisure travelers, families, groups and couples, Waters Edge Resort offers guests a historic experience in a breathtaking setting for the most unforgettable stays. Enjoy onsite dining when you stay with us, rejuvenating spa services, expansive event space and so much more on the Connecticut shoreline. ... more less
- Reservation Options:
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- Also Known As:
- Water`s Edge Hotel Westbrook
- Water`s Edge Resort And Spa
- Waters Edge Hotel