I have just returned from a stay at the Westbrook Inn while on a business trip. The rooms are comfortable and well equiped however I do feel the Inn does not cater well for people travelling on business. Breakfast is not served until 8.30am weekdays which was far to late. Strangely it is served at 7.30am weekends! Apparently continental is available earlier but we were not aware of this as nobody was around in the mornings. We ended up getting coffee from Dunkin Donuts across the street!!
As a well travelled person I was very suprised that on arrival before we were shown our rooms full payment was demanded and charged to our credit cards. This has never happened before in any establishment i have visited. I understand that hotels take a copy of your credit card but to actually charge it, I think is very cheeky.
We later discovered that many people in my party of 8 were charged different amounts. This was due to a mix up in the number of nights the inn had charged individuals which could have been avoided had they charged people on depature. Some of our group was charged for more nights then what they stayed as the hotel seemed to have a minimum night policy.
If anyone was going to visit this area I would not recommend staying at the Westbrook Inn as $162.00pn is very expensive and for a similar nightly rate you could stay at the Waters Edge Hotel which is stunning and located right on the beach. It has full facilites including a breakfast available for those on a early start.
- Official Description (provided by the hotel):
- Step back in time to the romantic Victorian era to this magnificently restored, New England inn & cottage in Westbrook, CT! Perennial gardens, antique appointed accommodations, working gas fireplaces, jacuzzis, Connecticut shoreline beaches and more await you... ... more less
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- Also Known As:
- Westbrook Hotel Westbrook
- Westbrook Inn b&b