If you are expecting a friendly welcome after a hard day, go elswhere!
I am a BW Rewards holder and generally receive excellent helpful service.. Not here. Instructed to sign a form before being given the opportunity to read it. I found that i was signing to pay for any damage to the hotel!! I refused. The hotel is run down, the surrounds unkept, and as a result does not create a good first impression. Decided that after a few words with "Manager" to use an online booking site (booking.com) and go into the city centre.
More expensive but fast improvement.
Fortunately I booked thro BW and their policy of no cancellation charges if you cancel before 16.00 hours is stated on their confirmation sheet. We checked out at 15.50 hours.but not after more argument.
Come on Best Western this place is doing considerable harm to your reputation.
- Official Description (provided by the hotel):
- We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Best Western, Expedia, Travelocity, Hotwire, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Executive Hotel Of New Haven-West Haven reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western West Haven
- West Haven Best Western