This trip was between Christmas and New Years. The good: Check-in was easy and friendly. The room is spacious, clean, no street noise, has microwave, fridge, in-room coffee and wifi. Walking distance to West Hartford Center with a restaurant next to the hotel and many more eateries and shops a couple of blocks away. On bus route for trips to downtown Hartford, Mark Twain House, etc. Room was unusual in that there was plenty of lighting and a comfy chair for reading. Has flat screen wall mounted TV.
The bad: Promised HBO was not functioning and could not be fixed until owner's returned from an out-of-the-country vacation in a few weeks. Hall noise from late guests checking in awoke me. Then awoke to what sounded like a man in my room and discovered it was the radio. The alarm clock radio had been set for the radio to go on at midnight. Toilet kept running (even though I adjusted it) every time it was used and still did not work well after I told the desk clerk on day 2. Floor baseboards missing and area where rug meets wall is ragged with dried plaster on the rug. I was advised upon check-in that there was a Continental breakfast and went down to lobby to find it. There was no one at desk and only coffee and a sign saying that I should take a seat until the clerk returned. There was someone walking around the driveway smoking but I thought he was a guest. He saw but ignored me. I later discovered he was the desk clerk. Although there was no in-room info or hall signs, I was later told that the breakfast was on the second floor. There were no signs there either, I just had to wander down the hallway until I found the designated room.But I really did like the room and the location and would give this hotel a second chance
- Official Description (provided by the hotel):
- Ideal for both business and social travel, the West Hartford Inn offers: Comfort and Convenience. Comfort... The West Hartford Inn now offers newly upgraded rooms. Guests have the opportunity to experience firm mattresses, softer carpets, modern furniture, and 39" flat screen TVs! You can start off your morning with a jog on the treadmill or a quick weight-lifting session in our exercise room, which is conveniently situated across the hall from our breakfast room. Then enjoy a complimentary continental morning meal, including various baked goods, fresh fruit, cereal, yogurt, and hot and cold beverages. Before you head out for the day, log your phone or laptop onto one of our free Wi-Fi networks and say hello to a loved one. If there is anything you need throughout your stay, see one of our kind and friendly staff members. They are here to assist you twenty-four hours each day! Convenience... Whether you are staying with us for business or social travel, much of what Connecticut has to offer is nearby to the West Hartford Inn. In fact, we are located within walking distance of Blue Back Square and West Hartford Center, which are both filled with bars, restaurants, and shops. Moreover, we are a just short drive away from the following schools: University of Saint Joseph, University of Hartford (including The Hartt School), UConn School of Law, Trinity College, and Kingswood-Oxford. Don't forget to visit well-known tourist attractions, such as the Mark Twain House & Museum, the Harriet Beecher Stowe House, The New Children's Museum, the CT Science Center, Wadsworth Atheneum, Dinosaur State Park, our State Capitol, and many other exciting locations! **Important information: You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. ... more less
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- Also Known As:
- West Hartford Hotel West Hartford