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“Desperately needs improvements”
Review of West Hartford Inn

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West Hartford Inn
Ranked #1 of 1 Hotels in West Hartford
Southern California
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Desperately needs improvements”
Reviewed July 9, 2012

I usually pick up a hotel, which is the closest or geographically convenient to my business meeting location, and with reasonable rate. This is not a budget rate hotel, but it does look like. There are some decent restaurants in walking distance in a quiet neighborhood. This hotel has many rooms and looks pretty good with photos, but the elevator is not reliable, the morning breakfast does not look fresh, and the smell in the hallway through the elevator and stairs is bad. I will have to go to the meeting again in a few months, but I will pick a hotel farther away even if it cost me for taxi. I, myself, don't like driving in a new town, but I think it would make much more sense to rent a car and stay in the vicinity.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venusian2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
pittsburgh
Level Contributor
7 reviews
4 hotel reviews
Reviewed April 22, 2012

Great place to stay, convenient to town
(walk anywhere), if you are staying in West Hartford
for UConn Health Center or Medical School,
this is good place to stay. Don't need car for
going to dinner or lunch, free breakfast,
near (block or two) Blue Back Square,
not real fancy, but more convenient and nice
than any other in area.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rogerrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
1 review
Reviewed March 28, 2012

I read some reviews about the place but since it was the closest to my friends house whom i was visiting thought about giving it a try...I went there expecting the worst but i was really surprised.The place wasnt all that bad.It was pretty clean.The front desk staff was really friendly.The room was clean too.I also enjoyed the breakfast.Seemed pretty good to me considering it is a non franchise hotel it still had pretty decent ammenities and good breakfast.I would definitely recommend the place for a decent night stay...or two...

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cttraveller s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york new york
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 1, 2012

i stay there on sunday feb 26 the whole place looked scary and the hotel staff did not know what he was talking about he told me breakfest was from 5-11:30am...which it was not...the room heater was not working the bathroom was dirty and the bed had blood stain on the sheets...i was pissed off i wasted 86.00 dollars for this i could of slept in my car and the vending on the 3rd floor took my money...NEVER AGAIN....

Room Tip: NONE Please dont waste ur money
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  • Stayed February 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amywhite123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Hartford hotels

WELLINGTON
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2011

WARNING: Do not stay at the West Hartford Inn! Being the only game in town, this hotel should be ashamed to be called an establishment for resting weary travelers. It was AWFUL! Cleanliness is a major problem! My wife had to clean and disinfect the bathroom before using it. The bottom of the toilet seat had dried feces on it, the bathtub had hair in it as well as around the rim, the shower walls had hair on them, and the cabinet under the sink had fingerprints all over it. The bathroom was not the only area that was dirty. The general condition of the room was poor. Dust was everywhere. The next morning, I lodged a complaint with the desk clerk on duty who advised me that she would pass my concerns on to the hotel management. I told the desk clerk to have the manager call me after the manager had a chance to address my concerns. To add insult to injury, the manager never called which clearly demonstrates management’s indifference to its guests. After making several more calls, I was finally able to contact the manager, and she placed the blame squarely on her subordinates (housekeepers). No remuneration was offered by the management. if you stay at the West Hartford Inn, bring your own cleaning supplies!

Room Tip: Travel to Farmington, Avon, or Simsbury
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DONALD B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 3, 2011

This hotel is one you would only stay at as a last resort.
If you are able to drive and don't need to be in West Hartford, shoot for Farmington just down the road (near the UCONN Health Center).
It is dank, and run down and perhaps has seen better days but I am not so sure. You would think that chichi West Hartford could support a decent inn or bed and breakfast - but alas that is not the case -
So we sprayed our beds for bed bugs and hoped for the best.

Room Tip: Back room overlooking the parking garage. Double check before you go there that they in fact have y...
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldsosweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 2, 2011

If you do not have a car and must stay in West Hartford, the West Hartford Inn is your only choice. It is well worth the drive to find a better hotel. This hotel feels claustrophobic. There is 1 small elevator that opens to very small hallways which are not wide enough to accommodate 2 guests and their luggage passing in opposite directions. The decor and facilities are very shabby and outdated. I checked for bedbugs (none) and avoided walking barefoot. The mattress was low quality and Very Uncomfortable. The blankets and spread were low quality man made fibers. The complimentary breakfast included coffee, tea, juice, low quality foods such as mass produced cinnamon rolls and mini-bagels; fruit, yogurt and a waffle maker. It was an adequate snack to start the day. The staff was courteous and efficient. I would say the West Hartford Inn is comparable to a 1 star hotel or a nice hostel. Surprisingly, there was free, easy to access WiFi. For Travelers with mobility limitations, the security door to the second level parking is very heavy and hard to manage. Both of the parking lots are very tight with small spots.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mom0rem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Hartford Inn

Property: West Hartford Inn
Address: 900 Farmington Ave, West Hartford, CT 06119-1400
Location: United States > Connecticut > West Hartford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in West Hartford
Price Range (Based on Average Rates): $
Hotel Class:2 star — West Hartford Inn 2*
Number of rooms: 52
Official Description (provided by the hotel):
Ideal for both business and social travel, the West Hartford Inn offers: Comfort and Convenience. Comfort... The West Hartford Inn now offers newly upgraded rooms. Guests have the opportunity to experience firm mattresses, softer carpets, modern furniture, and 39" flat screen TVs! You can start off your morning with a jog on the treadmill or a quick weight-lifting session in our exercise room, which is conveniently situated across the hall from our breakfast room. Then enjoy a complimentary continental morning meal, including various baked goods, fresh fruit, cereal, yogurt, and hot and cold beverages. Before you head out for the day, log your phone or laptop onto one of our free Wi-Fi networks and say hello to a loved one. If there is anything you need throughout your stay, see one of our kind and friendly staff members. They are here to assist you twenty-four hours each day! Convenience... Whether you are staying with us for business or social travel, much of what Connecticut has to offer is nearby to the West Hartford Inn. In fact, we are located within walking distance of Blue Back Square and West Hartford Center, which are both filled with bars, restaurants, and shops. Moreover, we are a just short drive away from the following schools: University of Saint Joseph, University of Hartford (including The Hartt School), UConn School of Law, Trinity College, and Kingswood-Oxford. Don't forget to visit well-known tourist attractions, such as the Mark Twain House & Museum, the Harriet Beecher Stowe House, The New Children's Museum, the CT Science Center, Wadsworth Atheneum, Dinosaur State Park, our State Capitol, and many other exciting locations! **Important information: You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. ... more   less 
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Also Known As:
West Hartford Hotel West Hartford

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