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“Clean hotel.great staff...parking and location is ok” 4 of 5 bubbles
Review of Courtyard Waterbury Downtown

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Courtyard Waterbury Downtown
Ranked #2 of 8 Hotels in Waterbury
Duluth, Minnesota
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Clean hotel.great staff...parking and location is ok”
4 of 5 bubbles Reviewed May 13, 2014

The staff in this hotel were very accommodating and gave good directions to many locations in the area. The rooms were clean and fresh and the beds surprisingly very comfortable. Overall for the area which appeared to be dying they gave the appearance of a vibrant thriving hotel. I would stay there again just not sure I would go out at night after dark per the recommendation of one of the employees.

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Penni H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, May 20, 2014
Thank you for your comments. We are very fortunate to have a newly renvated property located in the heart of Downtown Waterbury. We love the city's nightslife and would mention venturing out on your next stay.

We hope to see you again!
Warm Regards,
Tiffany Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed April 30, 2014

Overall an good hotel which was very clean and had everything we needed. Not too much to say beyond that.

Parking is a big nuisance. You have to go outside, walk across a side street, and go into the parking garage.

Would have been nice to have breakfast included as others in the area were the same rate and had breakfast.

Good if you just need a place to crash but nothing in particular to bring me back here.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1stBuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, May 20, 2014
Thank you for your comments. I am pleased you found the hotel immaculate and comfortable. Next time you stay with us in Waterbury Check out our Stay for Breakfast Packages for great savings. Our covered ramp garage is located a few steps from the hotel entrance. We deeply regret to hear the close proximity of the garage may have hindered your stay. Please visit us again and we would be delighted to assist you on with transporting any luggage to make your stay more comfortable.

Warm Regards,
Tiffany Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 26, 2014 via mobile

Stayed here for business. Typical Courtyard. At least they finally finished the construction of the lobby. Downside is the new set up of the restaurant. It's more of a cafe now and not a real good place to relax for a bite to eat after dinner and it closes really early. Honestly I liked it better when the restaurant in the temporary location. At least the. You had true waitstaff and actual dinner tables.

Stayed March 2014, traveled on business
Helpful?
Thank Tara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, May 20, 2014
Thank you for your hotel review. We hope we have you back to give our Bistro another try.
The redefined space is ideal for everything from pop-up meetings to social gatherings. Dining has also been completely redesigned with The Bistro – Eat. Drink. Connect.®, offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast; and light evening fare, including snacks, cocktails, wine and beer so guests can unwind. Coffee lovers can also enjoy freshly brewed Starbucks coffee.

The Current Bistro Dinner hours are from 5pm to 10pm Daily with the lounge and bar open until at least midinght.

We hope to see you again.

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, NY
Level Contributor
122 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed April 13, 2014

Downtown location located near hospital. Older property with old style AC on exterior wall. This also allows all sounds to be heard from outside. Rooms a little worn but clean & large. Very friendly check in. New lobby with new bistro as you Courtyard customers know-very pricy. Dunkin Donuts across the street better option. Pool & hot tub area very nice.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank salo41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, April 15, 2014
Dear salo41,

Thank you fo your feedback on your April Stay. I am please to hear your room was very clean and you found the size of the room to suit your needs. I will share your feedback that you found our team to be very friendly. Our team truly makes and effort to be sure you have a wonderful stay while you are here as our guests. We appreciate your comments on the hotel noise and Bistro Pricing and respect your opinion in thi matter.

Warm Regards,
Tffany Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
boston
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed April 1, 2014 via mobile

Don't waste your time with the add on breakfast, it was terrible and not close to worth the money. Hotel staff was very pleasant. Restaurant next door, Diorio's was excellent. Palace theatre on the next block was an awesome place to see a show.

Stayed March 2014, traveled with friends
Helpful?
Thank BostonFinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, April 2, 2014
Dear BostonFinny.

Thank you for your review on your stay in Waterbury with us. We hope you visit us again and give our Bistro another try. Our dining has also been completely redesigned with The Bistro – Eat. Drink. Connect.®, offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast; and light evening fare, including snacks, cocktails, wine and beer so guests can unwind. Coffee lovers can also enjoy freshly brewed Starbucks coffee. We are very excite about the changes. I am pleased to hear that you round your room comfortable and immacualte. Please visit us again.

Warm Regards,
Tiffany Wilson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 30, 2014 via mobile

Great hotel. Nice size rooms and a really handy desk... hotel staff were helpfull, but could possibly use a little more training.. sligjt mess up with our room, and gave us the wrong keys, but to be fair there was a huge wedding party, possibly 2 as i think i saw 2 brides.... Overall a great hotel and the lobby looks great

Stayed March 2014, traveled on business
Helpful?
Thank Donp789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, April 2, 2014
Dear Donp789,

Thank you for your feed back on your hotel stay and deeming us a great hotel! Please visit us again in the future!

Warm Regards,
Tiffany Wilson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandbach, United Kingdom
Level Contributor
404 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed March 12, 2014

Everything was ok with the stay, clean, generally quiet, good service, friendly staff, free parking.......but they are doing construction in the lobby so they have a temporary bar and restaurant which were ok but not up to what you would expect. No prior notification of the construction work either.
Try not to get a roadside room, with the hospital nearby the sirens can be noisy through the night.

  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, March 13, 2014
Dear Dave A.,

Thank you for your review on your stay. We apologize if you did not reveive notification of our renovation when booking. We did take the nessecary steps to place a notification on our website when booking online and our reservation team is trained to communicate the renovation over the telephone at the time of booking. We hope you return to see are many changes once complete. The Courtyard Waterbury is almost complete witha major renovation of its lobby. With a grand reopening scheduled for Friday March 21st, 2014, the hotel now features the brand’s intuitive Refreshing Business lobby concept, where guests can enjoy an open and flexible space. Along with media pods, Wi-Fi and a variety of seating zones, the redefined space is ideal for everything from pop-up meetings to social gatherings. Our dining has also been completely redesigned with The Bistro – Eat. Drink. Connect.®, offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast; and light evening fare, including snacks, cocktails, wine and beer so guests can unwind.

We would love to have you back!

Warm Regards,
Tiffany Wilson
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Waterbury Downtown

Property: Courtyard Waterbury Downtown
Address: 63 Grand St, Waterbury, CT 06702-2224
Phone Number:
Location: United States > Connecticut > Waterbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Waterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Waterbury Downtown 3*
Number of rooms: 199
Official Description (provided by the hotel):
The Courtyard by Marriott Waterbury Downtown rises 11 floors in the city's skyline. Remodeled through and through, our state of the art lobby greets guests and our unique GoBoard provides updates on things you need to know.Choose from spacious rooms all with refrigerators, and well-appointed suites with kitchenettes-- and furnished with luxurious mattresses and comfort bedding. All rooms have been newly remodeled.Stay connected with complimentary Wi-Fi and enjoy such guest amenities as our new indoor pool and fitness center.The Bistro is your food and beverage destination for three meals a day, including beer and wine evenings, and an on-site Starbucks serving throughout the day.More than 10-thousand square feet of meeting and event space is available for business and special occasions, with Event Specialists to assist you.Located in the heart of downtown, with Metro North access nearby, the Courtyard by Marriott Waterbury Downtown offers a convenient and contemporary take on accommodation ... more   less 
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Also Known As:
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Waterbury Courtyard
Waterbury Marriott

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