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“Great Nights Sleep”

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Courtyard Waterbury Downtown
Ranked #2 of 8 Hotels in Waterbury
Slocomb, Alabama
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Nights Sleep”
Reviewed July 26, 2012

I have to say I got the best nights sleep at this hotel! The staff did everything to make my stay exceptional. I was downtown and could walk to restaurants and several shopping stores. The town square was beautiful and the locals were both friendly and helpful.

Room Tip: I was on the 9th floor and the view was great from 901.
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveinSlocomb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, July 27, 2012
Dear SteveinSlocomb,
A great night’s sleep is priceless! Our team is pleased to hear your were comfortable during your visit to Waterbury. The wonderful restaurants and shops within walking distance are an asset to our Waterbury location. We hope you visit us again soon.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
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English first
Wilmington, DE
Level 5 Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed July 26, 2012

Manager Michael Simons is alleged to have cooked omelets at the breakfast buffet. We woke up too late to catch his act, but can attest to his professional and dedicated service. At check-out, I merely dropped an aside that the A/C unit in our top-floor room did its level best to cool things off, but produced more groans and squeals than BTUs. Without hesitation he adjusted our rate, and remarked that the hottest Summer in fifty years was no excuse for making guests uncomfortable. He's ably assisted in his tasks by Employee-of-the-Year Heather.

Most chain hotels are pretty much cloned, so it's the service extras that encourage loyalty and word-of-mouth recommendations. This property excels in this respect, and also enjoys a downtown location from which one can easily walk to nearby dining and retail.

Room Tip: If you've just come off the Interstate, and prefer not to be reminded of the highway, ask for a...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Exspecto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, July 27, 2012
Dear Exspecto,

Thank you four your review on our Courtyard. Our custom made omelets are a special treat that our guest deserve. We are very fortunate to have a wonderful team that is truly dedicated to giving each and everyone of our guests a personalied stay. You very well deserved the refreshing stay and service that you were delivered. Again thank you for the feedback and we will be sure to share it with our team!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 9, 2012

We stayed for 1 night during the college tour in June 2012. We were going from Boston to Princeton and wanted to stop 1/2 way. I'm a Marriott member and this one was right off the highway so I booked a room for a night.

We didn't expect much since the reviews seem mixed but it was fine. The front desk staff was very helpful, the room spacious and beds were comfortable. The parking was in the garage which was niceOur room looked like it was recently renovated. In fact, it had a paper sign for the room number. We found earplugs in the room so we were a little nervous about the noise level but we slept fine.

We checked in late at night (after 8PM) and left early (around 9AM) so we didn't use any facilities at the hotel.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffeeloverfromca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Courtyard Waterbury Downtown, responded to this review, July 11, 2012
Dear Coffeeloverfromca,

Thank you for your feed back of your stay. We have renovated the entire property and glad you were able to experience a comfortable stay. We hope you return and get to enjoy the wonderful amenities of the hotel,

Best Regards,
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Rhode island/ Massachusetts
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 28, 2012

We had a baptism to attend near waterbury ct so we decided to make it a weekend thing to go to Quassy park with our kids and we searched for a hotel. The Marriot in waterbury was one of the only ones that had decent reviews. The room we stayed in was great and super clean. The service was great and the buffet breakfast was delicious, i would definitely stay here again.

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RITraveler082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Courtyard Waterbury Downtown, responded to this review, July 2, 2012
Dear RITraveler082,
We are very delighted that you had a wonderful stay at our hotel and enjoyed our one of a king breakfast buffet. We hope to see you again in Waterbury.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 21, 2012

Stayed here for 1 night for a Cake concert in April. The room was clean, nice linens on the bed, very comfy bed, nice bathroom. We checked in at 3pm, went swimming around 4ish. The pool area was alright, we had fun in the jacuzzi. The hotel overall is very accommodating.
As for downtown Waterbury, the location is clean, alittle bit like a ghost town, but very friendly community. We had a couple of beers by The Palace Theatre b4 the show. I forget the name of the bar. But the The Palace Theatre is gorgeous! Beautiful theatre, its no wonder Cake choose to play there. Oh, now about Cake! Yes, Cake was staying at the Courtyard. My boyfriend and I met the lead Singer John McCrea while checking out! That was the highlight of our visit.
Oh, and Breakfast buffet was yummy, enjoyed my bacon & eggs.
THANKS to everyone at the Courtyard! Peace. :)

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindobloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Courtyard Waterbury Downtown, responded to this review, July 5, 2012
Dear Cindobloc,
Thank you for the review on your stay. Glad to hear you had a wonderfull time. We are excited you enjoyed the amenities at the hotel and the show a the Palace. Very exciting you got to meet the band!!!! We hope to have you back again on your next trip.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayfield Heights, Ohio
Level 6 Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 10, 2012

Made reservation at 4 pm online for arrival at 8pm. Reservation was correct and best rate for AAA members was $80 + $12 tax. This is a good value! Free Parking is in an attended lot next to the building. We asked for a high floor and was assigned 10 th floor. Hotel is 11 stories. Make sure you insist on a room on the opposite side of the hwy. They had a set of earplugs which my wife used in the room. It is also close to St Mary's Hospital and there were occasional ambulance sirens.
I would go there again. But insist on a room away from the highway.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Okrent3209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, June 12, 2012
Dear Okeent3209,

We appreciate your review on your stay with us here in Waterbury. We are pleased that your travel arrangements were prompt and efficient, your special requests were fulfilled and that you received a great rate which shows added value.

We hope to host you again for your next stay in the area.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level 4 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 20, 2012

Stayed here for 3 days. This hotel was ok. First off its very centrally located, and has plenty of parking. The front desk staff where always nice and readily available to answer questions. Besides that everyone else that worked here gave you the impression of being unfriendly or unaproachable. Not so friendly or inviting. It was quite odd giving the rates you pay here.
My first room was great except for the bed. It was definitley ready for retirement. When asked to change rooms, there was absoluteley no problem. The second room was ok, the AC sounded like a 747 but it drounded out the whaling of sirens. All in all I'd have to say the hotel was ok. I chose this hotel for the quality of the name and location. They definitley need to put some $$ back into the rooms and the ammenities. I would probably not return at that price rate.

Room Tip: City Side has great Views but if sirens bather you than choose highway side.
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wesoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review, May 29, 2012
Dear Wesoc,

Thank you for completing a review on your stay with us in Waterbury. I am pleased you found the front desk staff and overall guest rooms pleasant. We have completed a full renovation of the hotel within the last few years and will be receiving the new Courtyard Bistro Concept soon. We hope you do return to see the additional changes we plan to make.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Waterbury Downtown

Property: Courtyard Waterbury Downtown
Address: 63 Grand St, Waterbury, CT 06702-2224
Phone Number:
Location: United States > Connecticut > Waterbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Waterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Waterbury Downtown 3*
Number of rooms: 199
Official Description (provided by the hotel):
NEWLY REMODELED! A Refreshing Stay just for you! The Courtyard by Marriott Waterbury Downtown rises 11 floors in the city's skyline. Remodeled through and through, our state of the art lobby greets guests and our unique GoBoard provides updates on things you need to know. Choose from spacious rooms all with refrigerators, and well-appointed suites with kitchenettes-- all furnished with luxurious mattresses and comfort bedding. All rooms have been newly remodeled. Need pampering? We are proud to introduce our partnership with Viso Bello Spa now located at the Courtyard Waterbury. Enjoy services such as body massages, waxing, skin care and nail care. Stay connected with complimentary Wi-Fi and enjoy guest amenities such as our new indoor pool and fitness center. The Bistro is your food and beverage destination for three meals a day. We offer a full service bar and an on-site Starbucks serving throughout the day. More than 10,000 square feet of meeting and event space is available for business and special occasions. ... more   less 
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Also Known As:
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Waterbury Courtyard
Waterbury Marriott

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