We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic service, nice rooms”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Courtyard Waterbury Downtown
Ranked #2 of 8 Hotels in Waterbury
Reviewed November 1, 2011

My husband stayed here twice this past weekend due to a canceled concert at the Palace Theater that was rescheduled. We arrived during a nasty snowstorm to a full hotel. They had our reservation and we were pleasantly surprised by the king sized bed room. The room had a small couch (which folded out to a bed we noticed) and coffee table. There was also a desk area that had a pull out table so there was a lot of workspace if needed. You could tell the rooms had recently been redone as everything look clean and new. Due to the storm there were some power surges but we never lost power. The bar stayed open late to accomodate the stranded guests (and the band). The front desk workers were cordial and helpful even though they were over extended due to the storm. Also wifi was free and pretty fast and parking was free - two things you hardly ever get at this price point. I would return if in the area again.

Room Tip: Try to get a higher floor or one that doesn't face the street. Can be a lot of street noise.
See more room tips
  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank biogrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Senior Sales Manager at Courtyard Waterbury Downtown, responded to this reviewResponded November 21, 2011

Sound like we did a great job with your stay! Thank you for the kind words.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (323)
Traveler rating
Traveler type
Time of year
Language

265 - 271 of 323 reviews

Reviewed October 14, 2011

The hotel itself is very nice, especially for a Courtyard which tends to be a mid-range brand. The staff was great, and our room was well kept. We would definitely return. The only downside is that the hotel is in downtown Waterbury, hardly the scenic and cultural center of Connecticut. The immediate area around the hotel is fine, and I felt safe, it is right off I-84, but be careful if you're driving around the city. I grew up here and there are some bad neighborhoods.

  • Stayed: September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LYHtraveler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Senior Sales Manager at Courtyard Waterbury Downtown, responded to this reviewResponded November 21, 2011

We are glad you enjoyed our renovations of the hotel. Downtown Watebury where we are located has some wonderful attractions such as the Mattatuck Museum, Palace Theater, Timex Museum. We hope on your next visit you can visti some of these evnues to see that Waterbury has changed over the years.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

Visited Waterbury for a wedding and stayed at the Courtyard. Rooms were average for a Courtyard but I wouldn't write home about it. In fairness to the hotel, we stayed about a week after Hurricane Irene and they had suffered some water damage. Fitness facility was closed as a result. Very hard to figure out how to get to the hotel.

Stayed: September 2011, traveled with friends
Thank bagspacked2travl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Senior Sales Manager at Courtyard Waterbury Downtown, responded to this reviewResponded September 13, 2011

Thank you for your response regarding your stay at our hotel. Hurrican Irene did have a small impact on our hote, but we are please to have immediately fixed any water damage that was dont to the building. We hope you visit us again, you will find all rooms and public space in superior condition. Our fitness center is scheduled to reopen by the end of the month. We thank you for your patience with us as we weather the storm.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2011

We stayed here after hurricane Irene. We were glad to get the reservation. The staff was very nice and the room was very nice. The pool was poor and you had to run a gauntlet of smokers to enter the lobby. It was also quite noisy with traffic noise, sirens in downtown Waterbury and guests in the halls at 4 am. So if you really need a hotel after a storm, this one works.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank califken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Senior Sales Manager at Courtyard Waterbury Downtown, responded to this reviewResponded September 13, 2011

Thank you for your positive review. I am proud to hear how empathetic our staff was during your visit with us. We thank you for choosing our hotel for your unplanned visit, and hope to have you back in the future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2011

We stayed at this hotel after our car broke down in Waterbury. We had just started the first leg of our family trip and had to spend the night here while trying to figure out what to do about our car. Despite being upset that our vacation was setback a day, we had a nice stay here. The hotel staff was extremely friendly and after hearing about our car problems they paid for our breakfast and organized a ride to the airport (a 45 min. ride that would have cost us $100!) for us to pick-up a rental car. I can't speak more highly of the staff at this hotel. We greatly appreciated their hospitality. Plus the rooms were very clean, comfortable, and just what we needed for a short, unplanned stay in Waterbury.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank PetiteLinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Senior Sales Manager at Courtyard Waterbury Downtown, responded to this reviewResponded September 13, 2011

Remarkable! This is was great hospitality is about. I am pleased to hear our staff has taken such great care of tour family. I have shared your response with our entire team. Thank you for taking the time out of your day to give us tis feedback.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2011

This is probably the nicest hotel in Waterbury. The rooms were good and look just like the pictures on the website. I would say they are definitely three star quality. The location is also quite good. It is only a minute off the highway. It is a good alternative to the motels that line the highways in the area since you can actually walk someplace if you so desire. The hotel is located in downtown Waterbury. The area has some seedy looking people on the street but I still felt safe walking around during daylight. My four star rating is based upon my expectations of a Courtyard in Waterbury and those expectations were exceeded.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank newton1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Senior Sales Manager at Courtyard Waterbury Downtown, responded to this reviewResponded August 2, 2011

We are very pleased to hre we met and exceeded all expectation of a Courtyard Marriott. We hope to host your family again in the future.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2011

We we greeted upon our arrival by a friendly gentleman named Demar; he check us into the hotel. Demar has a great personality and was polite and professional. He recommended several area restaurants for dinner; we ate at the City Hall Cafe and it was fantastic. The rooms at the Marriot were clean and nicely appointed, they had a flat screen tv with free movie channels. They also offer free, in-room high speed internet. We stayed in a room on the 10th floor facing the street and had a great view of downtown Waterbury. The parking garage could use some sprucing up, but the security guard on duty made us feel safe and secure. Overall, this hotel is a great value!

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank deeedeee1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard-Waterbury, Senior Sales Manager at Courtyard Waterbury Downtown, responded to this reviewResponded July 14, 2011

Thank you for such a positive review. We are thankful to have such a wonderful staff. We hope to accomodate you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Waterbury
1.7 mi away
Hampton Inn Waterbury
Hampton Inn Waterbury
#1 of 8 in Waterbury
529 reviews
9.6 mi away
DoubleTree by Hilton Hotel Bristol, Connecticut
7.3 mi away
Wyndham Southbury
Wyndham Southbury
#2 of 2 in Southbury
16 reviews
Show Prices
Show Prices
Show Prices
8.5 mi away
Homewood Suites by Hilton Southington
5.3 mi away
Comfort Inn Naugatuck
Comfort Inn Naugatuck
#1 of 2 in Naugatuck
67 reviews
6.8 mi away
Comfort Suites Southington - Cheshire
Show Prices
Show Prices
Show Prices

Been to Courtyard Waterbury Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Waterbury Downtown

Address: 63 Grand St, Waterbury, CT 06702-2224
Phone Number:
Location: United States > Connecticut > Waterbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Waterbury
Price Range: $111 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterbury Downtown 3*
Number of rooms: 199
Official Description (provided by the hotel):
NEWLY REMODELED! A Refreshing Stay just for you! The Courtyard by Marriott Waterbury Downtown rises 11 floors in the city's skyline. Remodeled through and through, our state of the art lobby greets guests and our unique GoBoard provides updates on things you need to know. Choose from spacious rooms all with refrigerators, and well-appointed suites with kitchenettes-- all furnished with luxurious mattresses and comfort bedding. All rooms have been newly remodeled. Need pampering? We are proud to introduce our partnership with Viso Bello Spa now located at the Courtyard Waterbury. Enjoy services such as body massages, waxing, skin care and nail care. Stay connected with complimentary Wi-Fi and enjoy guest amenities such as our new indoor pool and fitness center. The Bistro is your food and beverage destination for three meals a day. We offer a full service bar and an on-site Starbucks serving throughout the day. More than 10,000 square feet of meeting and event space is available for business and special occasions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Marriott, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Courtyard Waterbury Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Waterbury Courtyard
Waterbury Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing