My husband & I just left the Vernon Diner where we had lunch consisting of 2 sandwiches & an order of fries. We did not order anything special or fancy. The server came over immediately & took our order & brought our drinks right away. Then we waited approx 40 minutes until our food arrived! We have been to many diners including Vernon, & it is ridiculous to have to wait this long. We asked our server what was taking so long & he just said that they were busy.
Upon leaving, I spoke to the manager? or someone at the cashier station & explained the situation & suggested that if it's going to take 40+ minutes to get 2 sandwiches, that perhaps the server should mention this when he takes the order. I was told rather curtly by the "manager" that "we're busy on the weekends" & "sorry". Well, if they know they're that busy, then warn your customers that are used to the speediness of "diner dining" of possible delays. I will not be frequenting Vernon Diner again- I will take my business where management understands the business model of the diner experience.
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