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“Great location (Rt.84) clean rooms but no bargain” 4 of 5 bubbles
Review of Holiday Inn Express Vernon

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Holiday Inn Express Vernon
Ranked #1 of 4 Hotels in Vernon
Wayland, Massachusetts
Level Contributor
162 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great location (Rt.84) clean rooms but no bargain”
4 of 5 bubbles Reviewed May 12, 2013 via mobile

Lovely room including jacuzzi tub and spacious bathroom. Good coffee and decent breakfast including pancakes and sausage. Right off Rt. 84. But they did not accept our discount coupon even though they still had rooms available at 6:00 pm.

  • Stayed May 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank lynnbrown68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    39
    37
    23
    8
    4
See reviews for
41
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Bourne, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 9, 2013

This place should have not taken on the Holiday Inn name if they weren't reaty to clean the place up. Smells bad, looks dingy. The room was clean and the bed was comfortable, so I stayed. The price was twice what I would have expected to pay, but it was late, etc. Lots of noise from other rooms (TVs, etc.)

  • Stayed May 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mwjbgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Vernon, responded to this review, May 25, 2013
Dear mwjbgood,

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed April 16, 2013 via mobile

Stayed for three days over a weekend. Staff was excellent and lobby was nice. Clean but very noisy hotel. Dated compared to others. Wireless Internet was almost dial-up speed/used my hotspot instead. TV was HD but the cable signal was not. King bed was comfortable. Old fridge in room was loud. Elevator was slower than taking the stairs to the 2nd floor. Nice hot shower. Please update!!

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank whotnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Vernon, responded to this review, April 30, 2013
Dear whotnow,

Thank you for taking the time to complete a review on your stay. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any inconvenience the room conditions may have caused you. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Once again, thank you for your feedback.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dartmouth, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

Staff was courteous & hotel had ample parking which was good because I was towing a trailer. Room nice & clean except along the side of the tub (along the floor). I didn't care much for the carpet in the room as it felt like walking on outdoor carpet. I was told that this hotel receives alot of business traffic & is less busy on the weekends. Breakfast was their Express Start Buffet which is always good.

Room Tip: Could hear the Highway in the back of the hotel. Chose a room in the front.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Careless_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 23, 2013

This is a nice comfortable hotel. The staff is very friendly and rooms are very clean. Great hotel 4 the price. Minutes from hartford. Restaurants and shopping in walking distance. If u r loking 4 a great hotel this is certainly the one. The fireplace in the lobby is wonderful on a cold winters day complimentary breakfast is a hot and cold buffet.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belmont, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

Unexpectedly stayed here one night when car broke down on I-84. Front desk people very nice. Room was very clean and in good condition. Bed very comfortable, good quality sheets. Bathroom very clean, very good water pressure in the shower. WiFi was serviceable. The free breakfast buffet is about what you would expect from this class of hotel.

The only negative, and it can be a big one if you are a light sleeper, is the fan on the heater/AC is pretty loud.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, Pennsylvania, United States
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

We stopped here on a long trip to Maine for a funeral. The room was clean and comfortable. The breakfast was also a really pleasant suprise that saved us a lot of time.................................................................................................................................................................................................................

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank goaly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Vernon

Property: Holiday Inn Express Vernon
Address: 346 Kelly Rd, Vernon, CT 06066
Phone Number:
Location: United States > Connecticut > Vernon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Vernon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Vernon 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
It's familiar. But it's better than ever before. Outside, you'll notice a new sign and landscaping. Inside, you'll notice new furniture, remodeled bathrooms, stylish decor, crisp linens, and a selection of soft and firm pillows. It's more than a warm bed, a clean room, and a friendly smile. It's a hotel where you can sit back, relax and be yourself. ... more   less 
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Also Known As:
Holiday Inn Express Vernon Hotel Vernon
Holiday Inn Vernon

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