The staff here really seems to enjoy their job and taking care of their guests. One of the best experiences I have ever had with hotel employees. From the front desk, to phone communication, to a random employee we met getting into the elevator, everyone was friendly, helpful and wanted our stay to be the best it could be. These people deserve a reward!
On a different note, we stayed here to attend an event at Mohegan Sun. Again the staff was so helpful with their free shuttle. When we realized the concert was going to go later than we thought, we called to try to change our shuttle time. They not only changes our time but put on extra shuttles (after their usual time) to make sure everyone made it back from the casino. Bravo!!!More