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“sparkling clean and welcoming hotel just down the road from casino”

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Hyatt Place Mohegan Sun
Ranked #2 of 4 Hotels in Uncasville
Certificate of Excellence
GreenLeadersBronze level
Vienna, Austria
Level 6 Contributor
136 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“sparkling clean and welcoming hotel just down the road from casino”
Reviewed May 28, 2013

We were warmly and enthusiastically greeted upon arrival by hotel associate Jacob, who treated us with courtesy and friendliness during our entire stay. He checked us in and was our hotel bartender, and he is a real star. Hanging out around the lobby one notices the non-stop traffic and questions at the front desk, and all employees were polite and helpful and ever so patient with all the visitors.
Our king-sized bedroom was comfortable (slept like a log), spacious, and well laid-out, the bathroom clean, and the lobby was tidy and modern. There is a shuttle to Mohegan Sun casino every half hour, and it is only a short trip down the road. A big plus was that at breakfast the kitchen served using real dishes and cutlery (less waste and disposable kitchenware). There is a cocktail bar and a 24/7 cafe in the hotel lobby. I recommend this hotel for visitors in the area who want a break from the hectic casino atmosphere but would like to visit it. The weeknight rates are very reasonable!

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank McFliege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, June 4, 2013
Hello!
Thank you for your glowing review of our hotel and amenity but most of all your kind words about our associate Jake! Jake has a tremendous personality, is always upbeat and more than prepared to assist our guests from start to finish. I will be sure to share your review with him later today. It is our goal to become every traveler’s first choice when visiting the area and our team of associates makes the difference each day with our guests. I am very happy to say that Jake is one of many outstanding team members. Please know that we truly value every guest’s time and commitment to our hotels success. Your positive review goes along way with us and hopefully those who are thinking of an upcoming trip to Mohegan Sun! We hope to see you and your guests again soon!

Best Wishes,
The Hyatt Place
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (163)
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English first
Nashua, New Hampshire
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 12, 2013 via mobile

Stayed at the Hyatt Place for a few days including a concert at the Mohegan Sun Friday evening.

The bed is the most comfortable I have ever felt. Instantly fall asleep within minutes. Price to stay was great compared to the prices at M.S. I had a high floor and heard nothing from the rooms except the sound of a door closing. The shuttle is great as saves you time from parking at the casino. Non-shuttle time, taxi service is available at a flat rate and very reasonable. The HD TV is large and can rotated and seen from the desk and sofa and bed.

On the last night of my stay, I ordered a sandwich that ended up being 25 minutes vs. 10 minutes. The manager asked about my wait and offered a free drink. That was the only blemish of a great stay.

Will come back when I visit this area again.

  • Stayed May 2013
    • Value
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    • Rooms
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Helpful?
Thank fratwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, June 4, 2013
Thank you!
We truly appreciate your positive review of our hotel and services here at the Hyatt Place Mohegan Sun! It was a pleasure to have had the opportunity to host you and your guests during your recent trip to Southeastern CT. Please feel free to contact us when you are ready to return to the area, we want to be sure that you are staying with us here at the Hyatt Place and that we are taking care of you, your friends and your family’s overnight accommodations! We hope to see you again soon, thank you and have a great summer season!
Best Wishes,
The Hyatt Place
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poughkeepsie, New York
Level 5 Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 10, 2013

I stayed at this hotel with my husband for one night, as we went to a concert at Mohegan Sun and didn't want to spend a gazillion dollars on a room at the casino.

I have to start out by saying that the bed had to have been the most comfortable bed I've ever slept in. Goldie Locks would have considered it "just right!!"

The room was large enough for us to move around nicely and we were able to store a few beverages in the fridge. There was no safe in the room unfortunately, as we wanted to lock a few things away while we went to the concert.

The front staff were all kind, welcoming and professional and the free continental breakfast hit the spot - a good amount of food before heading back home.

I recommend Hyatt at Mohegan to anyone, especially those who need a room for the night when going to the Casino. There's a free shuttle to the casino, or, it's just a quick, convenient ride by your own car.

The hotel was clean and had new fixtures, amenities.

Enjoy!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sunflowre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Hello!
Thank you for your review of our hotel, The Hyatt Place Mohegan Sun. We truly appreciate your kind words about our services and amenities as well as our Gallery Host staff! It was a pleasure to have had the opportunity to host you and your guests and we are already looking forward to your next visit to our hotel. Please never hesitate to contact us directly if we can be of assistance. Again, thank you very much for your time and consideration.
Best Wishes,
The Hyatt Place
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coeur d'Alene, Idaho
Level 6 Contributor
224 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed May 8, 2013

The rooms are spacious with a divided living room and bedroom area. The living room has a couch, desk, fridge, and wet bar. The TV is mounted to the wall and is shared between the two rooms, which doesn't work out well if you are working at the desk and want to watch TV, since the TV cannot turn enough to face the desk. The bathroom sink is located out in the open in the bedroom area. The shower is nice with good water pressure, but it is very poorly lit. The bed is very comfortable. The air conditioner blows continuous cold air, but the room never seems to cool down much. The high speed internet has horrible speeds. At times I was better off using my phone for an internet connection. There isn't much around this hotel, but it also isn't too far from the Mohegan Sun casino.

  • Stayed May 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank MartinJLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Hello!
Thank you for your review of our hotel and services, we appreciate your feedback and use it better our performance for our future guests stays with us. We would like to extend an open invitation and welcome you and your family back to our hotel during your next trip to southeastern CT as we look forward to another opportunity to host you and all of our guests. If we can ever be of assistance please do not hesitate to call!
Best Wishes,
The Hyatt Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Massachusetts
Level 5 Contributor
80 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 7, 2013

This is a great hotel, very clean, beautiful rooms with a great lay out and a shuttle service to mohegan. The only issue is the breakfast during the rush when everyone checking out is lacking. If you can get something, its very good food. We have stayed here many times and won't stop any time soon

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank igotasweetride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Hello!
Thank you for your review of our hotel and services, it is greatly appreciated. We are working hard to provide outstanding service to each of our guests and your review helps us to better understand and address the needs of our guests. If we can ever be of future assistance to you or your guests please do not hesitate to contact us directly, we are more than happy to be of service to you!
Best Wishes,
The Hyatt Place
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynn, Massachusetts
Level 5 Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 3, 2013

Hotel is as stated. Very convient to the Casino. Staff is great. Rooms are large, comfortable & Clean and breakfast was great. Price was very reasonable for all you got.Only minus was sound of the highway nearby

Room Tip: Ask for back side of hotel away from highway
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank dotboy3088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 13, 2013
Thank you!
We truly appreciate your review of our hotel and services. Please know that our guest’s feedback and the review of our property goes a long way in helping us to better service our customers. If we can ever be of future assistance please do not hesitate to contact us directly, we are more than happy to be of assistance to you.
Best Wishes,
The Hyatt Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 29, 2013

What a great hotel to stay at during our visit to Mohegan Sun and Foxwoods. My husband and I (in our 30's) spent a week in Boston and visited Uncasville on our way back home. We stayed at Hyatt Place Mohegan Sun for only one night but we will definitely return. The rooms are spotless and new. I love that all the rooms are suites so you get a separate sitting area with a kitchette and desk. The bed was comfortable. Not a problem finding parking in the lot. We didn't use the pool but we did take a peak - it is pretty small. Love that we got free continental breakfast in the morning. The hotel is about 5 minutes from Mohegan Sun and 10 mins from Foxwoods. Hightly recommend!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank one1luv629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, May 1, 2013
Hello!
Thank you for your review of our hotel, the Hyatt Place Mohegan Sun. We truly appreciate your thoughtful words and description of our hotels amenity, services and proximity to the area Casino’s. Please know that we are always looking to improve our service and your review goes a long way in helping us continue that effort. If we can ever be of assistance to you or your guests please do not hesitate to contact us directly. It is more than a pleasure to be of service to you!
Best Wishes,
The Hyatt Place.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Mohegan Sun

Property: Hyatt Place Mohegan Sun
Address: 2049 Norwich New London Tpke, Uncasville, CT 06382-1330
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Official Description (provided by the hotel):
Welcome home to the Hyatt Place Mohegan Sun! Whether you're staying with us for work or play, you'll find yourself at a different kind of place with all the modern conveniences to keep your routines rolling. Get comfortable in one of our residential-style rooms, workout in the 24-hour StayFit™ Gym, and stay refreshed in the indoor pool. When you’re ready to explore the area around our hotel near Mohegan Sun, our Gallery Host is available 24/7 to help with tips, reservations, and transportation arrangements. ... more   less 
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville

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