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“Hidden Gem”

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Hyatt Place Mohegan Sun
Ranked #2 of 4 Hotels in Uncasville
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Hidden Gem”
Reviewed January 31, 2013

To celebrate my husband's Birthday we went to Mohegan Sun and Foxwoods and stayed at this hotel for a couple days. We arrived at night and completely missed it since the GPS couldn't find the direct location. It is a bit hidden and the sign is small, so if you don't know where you are going, kee[ your eyes open since it's a bit off the main road. A pleasant experience from beginning to end best describes this hotel. The welcome from the staff, and everything about the room was great! The bed was soooo comfortable it was like... we could sleep in forever. The hotel is very close to Mohegan sun, in addition there is a shuttle running every 25 minutes in case you would prefer to leave the car parked. The free Breakfast was good and the staff at checkout was very courteous. We already know where we are staying in next time.... Hyatt Place Mohegan Sun!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jest21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, February 14, 2013
Hello,
Thank you very much for your positive review of our hotel and services! It was a pleasure to have had the opportunity to host you and your husband during your recent visit to Southeastern CT. We are very aware that you have many choices when visiting our area and it is our goal to remain everyone’s first choice. If we can ever be of assistance to you for a future reservation or if you’re ever need help with another Hyatt property please do not hesitate to call on us directly, we are more than happy to be of service to you.
Best Wishes,
The Hyatt Place
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1,282 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
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English first
Wakefield, Rhode Island
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 28, 2013

We were going to Mohegan Sun for the Winefest and tried to stay overnight there but the rooms were double the price of the Hyatt. We decided to try this place because they had a free shuttle to and from the casino. Wow great hotel. Rooms were laid out perfectly with everything you could ask for. Free Wifi, great free breakfast, in room first run movies on large flat screen TV, great shower head, bar downstairs, comfy pillows. We ordered hamburgers and turkey club from the 24 hr cafe and they called us when it was ready to be picked up. They both were delicious. Why stay at the casino? From now on this will be our go to place. Thank you Hyatt.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sylviafly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, February 14, 2013
Hello,
Thank you for your review! We truly appreciate all of our guest’s feedback as we are consistently attempting to improve our services. On occasion we fail to meet the needs of our guests. It is fantastic that we were able to show off our skills to you during your stay. Mohegan Sun’s Wine Fest weekend is always a high demand date for all of the area hotels. We are aware of this and make every effort to exceed our guest’s expectations! From all of us here at the Hyatt Place Mohegan Sun, Thank you! We hope to have another chance to impress you in the near future. As always, if we can ever be of any assistance to you or your guests please do not hesitate to call on us directly. We are more than happy to be of service to you!
Best Wishes,
The Hyatt Place
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new jersey
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 23, 2013

We stayed here at about one-quarter of what we would have paid at Mohegan Sun. We did see a room at the casino hotel and thought our room at the Hyatt was nicer. Breakfast is included and while a gourmet meal was not expected, it was good enough.
Check-in and check-out was efficient and I would certainly stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank njrms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, January 28, 2013
Hello!
Thank you for your review of our hotel, The Hyatt Place Mohegan Sun. I am very happy read that you found our hotel and services provided value for you and that our guest rooms are on par or better than others that you have experienced in our market. Our team works very hard to maintain our property and high service standards. It was a pleasure to have had the opportunity to host you and your guests and we look forward to your next visit to southeastern CT soon. As always if you have any questions, comments or concerns please do not hesitate to contact us.

Best Wishes,
The Hyatt Place
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Bayport, New York
Level Contributor
147 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 7, 2013

This may not be your typical 5 star hotel but the service is more than 5 star. We stayed here on a recent overnight trip to Connecticut, we were initially thinking of staying at Mohegan Sun but I checked tripadvisor for hotel recommendations and this came out as no. 1 so we decided to check it out first. When. We got there, we were greeted with a smiling front desk personnel and in 5 mins, had a room booked with keys on hand. Mind you this doesn't happen at a 5 star hotels and we've been to a lot of them. We didn't have to drive to mohegan sun coz they have a shuttle service that runs every 30mins which was very convenient and my daughter thinks its cool that she gets to ride on a bus. Breakfast was good too. Overall a good experience and will come back again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Housemouse901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, January 11, 2013
Thank you for your impressive review!
It was a pleasure to have had the opportunity to host you and your family during your recent visit and noticing that you are a senior contributor to Trip Advisor your positive review really is appreciated. Please know that we are always here for you or your guests, 24 hours a day. It is our pleasure to host you and we look forward to another opportunity soon. Happy New Year to you and yours!

Best Wishes,
The Hyatt Place
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Worldwide
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 6, 2013

Value for the money is outstanding.

Happy, friendly and wanting to please staff.

Breakfast was enhanced from our last visit.

Exceeded our expectations once again.

If you want to visit the nearby Casino they have a shuttle service for those of us who enjoy wine or two without having to drive afterwards.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SUNYWorldwide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, January 11, 2013
Perfect!
Thank you very much for your positive review of our property and services. We truly appreciate all of our guest’s feedback and it is always our hope that each guest enjoys his or her time with us. If we can ever be of service to you in the future please do not hesitate to call on us. We are more than happy to be of service to you!

Best Wishes,
The Hyatt Place
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 30, 2012 via mobile

I stayed at this hotel for a year while consulting at a nearby hospital, and I LOVED IT! The staff really made me feel at home and if there were any technical issues, management was on top of it the minute I brought anything up. The rooms were clean and extremely large compared to other hotels I've been to. Free breakfast is really good. And the updated menu items were great as well. The shuttle to Mohegan was an added bonus after a long day at work. But the staff really made the place, always so professional and courteous. These guys were so good, it made it that much more difficult to leave! Thank you so much for everything! I would recommend anyone to stay here and see how great this place is for themselves.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chackotaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, January 11, 2013
WE MISS YOU!!
Thank you so much for everything that you have done and of course this glowing review of our hotel. During your time with us you became family, you are missed by everyone and we still look for you each morning for your daily cup of tea :(. We wish you nothing but the best and please stay in touch with us when you find your new home. If we can ever help you in any way please call us. It was great to have the opportunity to get to know you. You will always have a home here in Uncasville! Happy New Year!

Best Wishes,
You’re Hyatt Place Family!
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New York NY
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 27, 2012

Hyatt Place continues to be consistently good in their product. We spent Christmas Eve here and were quite satisfied with everything. The rooms are very large. Between the two queen beds and the sofa bed, you could have fit 6 people in the room comfortably. Kitchen is really only small fridge and coffee maker, but with the complimentary breakfast, you really don't even need it. Large swivel TV was nice. Not sure what previous complaints were about, but everything in room looked new and was very clean. Best part was the 5-minute shuttle to Mohegan Sun that ran often and on time. Free breakfast spread was adequate (usual fare of cereals, breads, yogurt and fruit), but with only one hot choice (biscuit with ham, egg and cheese). There was a sign saying that French toast was on request, but I didn't see anyone behind the counter. Will definitely re-visit this property anytime we want to head up to Mohegan Sun.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cleopatramagnolia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review, December 29, 2012
Happy Holidays!
Thank you for reviewing our property, The Hyatt Place Mohegan Sun. It is a pleasure to have had the opportunity to host you and your guests during your recent stay and we hope to have another opportunity during your next visit to Southeastern CT. We turned three years old this month and are very pleased that you feel we continue to provide consistent quality service to our guests. It is our goal to remain every traveler’s first choice when visiting the area. Please know that we are always here to help you, it is our pleasure to be of service to you!
Best Wishes & Happy New Year!

The Hyatt Place.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Mohegan Sun

Property: Hyatt Place Mohegan Sun
Address: 2049 Norwich New London Tpke, Uncasville, CT 06382-1330
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Official Description (provided by the hotel):
Welcome home to the Hyatt Place Mohegan Sun! Whether you're staying with us for work or play, you'll find yourself at a different kind of place with all the modern conveniences to keep your routines rolling. Get comfortable in one of our residential-style rooms, workout in the 24-hour StayFit™ Gym, and stay refreshed in the indoor pool. When you’re ready to explore the area around our hotel near Mohegan Sun, our Gallery Host is available 24/7 to help with tips, reservations, and transportation arrangements. ... more   less 
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville

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