We were very concerned with the musty odor present in our room. (We also experienced the odor on our last stay a while ago.) Upon checkout, we were told by the front desk clerk that they are aware of the problem and are working on it. He further explained that the problem was due to a faulty air conditioner system not balanced properly causing the water to just "lay inside there."
We truly feel that this is a health issue and should not be taken lightly. Many diseases can be spread through faulty air conditioner systems in hotels.
This situation was most upsetting since everything else was great....a shame to have to pass this hotel up in the future.
- Official Description (provided by the hotel):
- Welcome home to the Hyatt Place Mohegan Sun! Whether you're staying with us for work or play, you'll find yourself at a different kind of place with all the modern conveniences to keep your routines rolling. Get comfortable in one of our residential-style rooms, workout in the 24-hour StayFit™ Gym, and stay refreshed in the indoor pool. When you’re ready to explore the area around our hotel near Mohegan Sun, our Gallery Host is available 24/7 to help with tips, reservations, and transportation arrangements. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Place Uncasville Hotel Uncasville