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“Will not be going back”

Winchester Restaurant
Ranked #64 of 123 Restaurants in Torrington
Restaurant details
Torrington, Connecticut
Level 3 Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Will not be going back”
Reviewed July 30, 2011

I was very disappointed when we used a Restaurant.com certificate. The certificate had no limitations on it but they refused to take it and did not tell us until they gave us the bill. This is a first as we have used these certificates before with no problem. We showed it to the waitress the minute the she came to the table. She said there was a limitation but we pointed out that this older certificate did not-only the new certificates have a limitation on them. She said she would take care of it and took the certificate away so we thought it was settled. She never told us there was any issue until she came back with our bill at the end of the meal. It was too late at that point to do anything because the manager is the one who told her they would not take it.

It is my opinion that you just do not do business this way.

The food is good. Nothing over the top but good. It is very loud in the place too-there were not even that many people in the restaurant (about 1/3 of the tables full) so I am not sure why it was so loud. It also has a very crowded feeling with barely enough room to get to the booths-you walk along a little catwalk like area that has glass up to your shoulder. The booths are also not very roomy. While I am not skinny I am also not huge and the table top butted up on my chest!

There are a lot of good restaurants around who charge either around the same or less, have great food and honor their word so we will not go back to this establishment.

  • Visited June 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Dawn0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 reviews from our community

Visitor rating
    4
    9
    1
    0
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 2 Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Delicious”
Reviewed April 16, 2011

Friendly service, well prepared food in large helpings at a good price all in a relaxed atmosphere.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mdenz455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granby, CT
Level 4 Contributor
30 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Little Gem in Torrington”
Reviewed January 16, 2011

We first visited this out of the way place on the recommendation of a family member and we made a return trip the following weekend with friends who agreed with us that this is a true find. It is not located in the busy downtown area and is tucked away in a primarily residential neighborhood. The menu offers a great variety of staples and if by chance you can't find what you want (although that would be hard if not impossible to do) the specials will definitely appease any appetite. The food really delivers and the staff is excellent, friendly and attentive. After the food and excellent service the best part is the price. I would not have expected to find this quality of food and service at bargain prices. They are at the least 20% less than competing restaurants. As well the drink and wine prices are reasonably priced. We will most certainly return and bring others with us. It is refreshing to find a local spot like this that offers quality food at more than reasonable prices.

  • Visited January 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PJTCGranby_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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