We recently drove to Torrington to pick up our new puppy from the breeder. We new that choosing Quality Inn would mean more basic accommodations, but the trip was going to be a quick in-and-out, so we thought basic would be just fine.
The up side: staff are very pleasant. The pool and work out room are surprisingly nice (fairly large pool and 11 work-out stations).
The not-so-up side: I can't say the place was dirty, but saying it is "shabby" is being generous. Walking around the property or into the guest room made us feel like we were transported back to a motel from the 1960's or 70's. The guest room didn't feel dirty, but did make us cringe a bit because it felt old, run-down and shabby. It felt more like a rent-by-the-hour room than a national chain.
We had a King room, which came with a kitchen. We always like this and usually make good use of it, even in a short stay. We couldn't use this kitchen, however, because we left our plates, cookware, forks, knives, spoons, glasses, corkscrew all at home. There was not one single item in the kitchen. Every cupboard and drawer was 100% clean - of dirt, of bugs, of anything at all!
The staff person who was supposed to set up breakfast simply never showed up for work, leaving someone who had never done this task to do it. She had to figure it out on the fly. We felt bad for her as a dozen people waited at the door for the 30 minutes it took for her to figure it all out. (We know the failure of a staff person to come to work isn't the hotel's fault, but let's just say it added to the overall "less-than-ideal" experience.) We walked a couple hundred feet down the street to a fantastic breakfast place (Galapagos).
We don't expect a motor inn to have the quality and services of a resort hotel, but this property certainly did not live up to it's name "Quality" - unless, of course, you add "poor" in front of it. It was definitely not worth the $98 we paid for it.
- Official Description (provided by the hotel):
- 91 rooms, free deluxe complimentary breakfast, free high speed internet, HBO, indoor heated pool and fitness center, newly renovated, restaurant on premises with a lounge (waiting to be built). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Cancelon and Hotwire so you can book your Rodeway Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Hotel Torrington
- Quality Inn Torrington
- Torrington Quality Inn