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“Great spot for a night or two”
Review of Quality Suites

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Quality Suites
Ranked #2 of 5 Hotels in Stratford
Queensbury, New York
Level 6 Contributor
163 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Great spot for a night or two”
Reviewed August 22, 2013

We picked this hotel for both the AAA pricing as well as to gain our second stay at a choice hotel for a $50 gift-card (so basically this stay cost us less than $40 with this bonus program). The hotel is your basic, mid-value hotel right off the highway. It is what you expect, clean, basic toiletries, and decent items within the rooms. Again, the breakfast that is included is your basic stuff - waffles, toast, pre-frozen stuff, etc. I always find it amusing when people review these places and comment on the foods, etc as if it should be 5 star quality for the $90 room fees...You get exactly what you should for the price. I would stay here again if in the area, and the staff was definitely one of the more personable I have come across.

Room Tip: For quieter room choose one on the opposite side of the highway
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct082, General Manager at Quality Suites, responded to this review, January 10, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to eceive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Harry Patel
General Manager
Comfort Suites Stratford
(203)375-9528
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Washington DC, District of Columbia
2 reviews
Reviewed August 18, 2013

We stopped at the Quality Suites on a family road trip. It is very convenient - just off of I-95 - but the good parts ended there. The lights didn't turn on when we entered the room. Two of the bulbs are out. My daughters sleeper bed was not ready. We called to ask for sheets. 20 minutes later - after midnight - they still had not brought them. I went to the front desk, waited 15 minutes, and one of the staff handed me a stack of sheets and a pillow. Then the toilet didn't work. I had to pull off the back of the tank to flush and then to get the water to stop running. The coffee maker in the room was also missing a part and didn't work.

On top of all that, the walls are paper thin. We heard three different conversations going to bed, and heard people walking overhead as we woke up. As convenient as this place is, I would not stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OnTheRoad040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct082, Manager at Quality Suites, responded to this review, January 10, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Harry Patel
General Manager
Comfort Suites Stratford
(203)375-9528
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monsey, New York
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 12, 2013

We stayed here one night with our kids. Got a Deluxe room for $84.99 with coupon from the HotelCouponGuide. Room had two Queen beds fridge and microwave, even had a couch that turns in to another bed. Spacious room. Kids loved the pool. Overall it was a "Quality" stay!

P.S. For Minyan I davened at Ahavath Achim 1571 Stratfield Road Fairfield, CT 06825. Very friendly crowd, about a 15 minute drive.

Room Tip: I did as other reviewers had recommended, to ask for a room opposite the 95 (highway). Turned out to...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gefoorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct082, Manager at Quality Suites, responded to this review, August 17, 2013
Dear recent guest,

The staff of Quality Suites of Stratford, CT and I are very pleased to hear you had a great stay with us. We pride ourselves in going above and beyond for our guests and I am glad your family enjoyed our services. We hope you and your family will be back to enjoy our services, spacious rooms, and pool soon!

Harry Patel
Manager, Quality Suites of Stratford, CT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodlawn, Tennessee, United States
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 2, 2013

Although this lodge is located in a somewhat questionable neighborhood it was clean and comfortable. Even though it was right next to I-95, there were few restaurants in the area. The front desk person provided us with a list of recommended restaurants in the area with directions.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct082, Manager at Quality Suites, responded to this review, August 17, 2013
Dear valued guest,

Thank you for staying at Quality Suites of Stratford, CT. I am happy to hear that our front desk was accomodating to your needs while you stayed with us. We hope to be able to provide you and your friends our great services again soon.

Harry Patel
Manager, Quality Suites of Stratford, CT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Readfield, Maine, United States
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 2, 2013 via mobile

We left PA around 9and looked and looked for a place to stay I finally found this place and it only had a couple of bad reviews nothing crazy bad, we got to the hotel around 1 am and the 2 man at the check in are great they where very friendly and nice and funny!! We missed breakfast because its only from 6-9 the rooms are very big, good size bathroom! Good place to stay for the money!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tasha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct082, Manager at Quality Suites, responded to this review, August 17, 2013
Tasha,

Thank you for your positive review of Quality Suites of Stratford, CT. We are glad you stumbled upon our "hidden gem" and are always happy to accomodate all guests. I will be sure to pass on your kind words to our night auditors. We hope to see you back again soon.

Harry Patel
Manager, Quality Suites of Stratford, CT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 5 Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 24, 2013

Used choice privilege points for a free night when participating in bowling tournament near by.. Thrilled with friendliness of hotel staff. Rooms were clean and comfortable. My teenagers did use the pool which was small but fit the bill. As always with most choice properties there was a fantastic free breakfast in the morning.

  • Stayed November 2012, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank terri1124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct082, Manager at Quality Suites, responded to this review, July 28, 2013
Dear valued guest,

Thank you for your recent review of the Quality Suites of Stratford, CT. I will be sure to let our staff know you enjoyed their great service. We continuously strive to improve our facility and services to best accomdate our guests so feedback is always welcomed. I am happy to know that guests like yourself are enjoying our breakfast selection and great amenities such as the pool. We look forward to your next visit!

- Harry Patel
Manager, Quality Suites of Stratford, CT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 6 Contributor
145 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed July 14, 2013

This is a former Comfort Inn, remodeled into an excellent property. Getting off the highway, it's a little confusing to find the entrance, my GPS was a bit confused. Rooms were big, new, and clean, breakfast area had lots of choices. Upgrades throughout the motel, indoor pool was a plus.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank classicdj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct082, Manager at Quality Suites, responded to this review, July 28, 2013
Dear valued guest,

Thank you for your recent review of the Quality Suites of Stratford, CT. I am glad you enjoyed our recent renovations and our breakfast selection. We continuously strive to improve our facility and services to best accomdate our guests so feedback is always welcomed. I will be sure to forward your feedback to our staff. We look forward to your next visit.

- Harry Patel
Manager, Quality Suites of Stratford, CT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites

Property: Quality Suites
Address: 1500 South Ave, Stratford, CT 06615-6622 (Formerly Comfort Suites)
Phone Number:
Location: United States > Connecticut > Stratford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Stratford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Perfect for business and leisure travelers alike, this new Quality Suites of Stratford features 100 percent non-smoking guest suites, complimentary high speed wireless internet service, expanded Quality Suites Savory Starts Breakfast, business center, conference room, guest laundry, and friendly service. The hotel is easily accessible to I-95 and minutes from down town New Haven, Bridgeport, Milford and the ocean. Local attractions include the Marinas, Sacred Heart University, Yale University, the Stratford Historical Society, golfing and fishing. All Quality Suites are smoke free. ... more   less 
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Also Known As:
Comfort Hotel Stratford
Comfort Suites Stratford
Stratford Comfort Suites

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