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“Spent two nights in executive king. Hotel...”

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Hilton Stamford Hotel & Executive Meeting Center
Ranked #7 of 14 Hotels in Stamford
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Spent two nights in executive king. Hotel...”
Reviewed October 11, 2010

Spent two nights in executive king. Hotel clean, in good repair typical of Hilton. Bell/valet helpful and attentive. Check in quick. No food available inhotel after 11 pm. We were given number to Dominoes. When the pizza came nobody could find the delivery driver or pizza, a second trip downstairs was required to find him. I saw three other groups camped out in lobby eating delivery pizza. Hmm? Enough said. Room service fast next morning although we ordered room service because the food and coffee that should have been in the executive lounge was not. Another guest looking for the same thing said the hotel told them they had a late wedding or some such excuse. Services paid for but not provided, not good.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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English first
Scranton, Pennsylvania
1 review
Reviewed October 10, 2010

If you could upgrade do it. Stay on the executve floor with free soda and comped breakfast! It was nice for quick vist to CT.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveltime411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Georgia
Level 5 Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 10, 2010

I am in Stamford 2 times a month and always choose The Hilton over The Marriott. Service is better. The Executive club is good and the only inconvenience is it's on the other side of I-95 other than that a solid Business hotel.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goliathtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 4 Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 30, 2010

I was surprised that this Hilton was not as nice as most Hiltons that I've stayed in. I think the hotel needed more staff members the weekend I was there. When I walked into the lobby, several tables had used plates and cups on them. Also, another table had an empty box just sitting on it, with liquid from whatever was previously in it leaking onto the table and floor. These items remained in the lobby for at least an hour. Hotel signage was not that great. It was hard to figure out where the non-express elevators were, and where the pool was. It took us over 15 minutes just to find the pool after asking a catering department employee for help. We were placed on one of the two executive floors, but our room was less than desirable. A large square hole in the wall next to the air conditioning unit was taped up. We were told the room didn't have wash cloths yet. The decor was stuffy and the furniture just didn't appear new or clean. Neither of the two phones worked. We were moved across the hall to a slightly better room. But this room didn't have hand towels, and we never received them. Despite requesting non-feather pillows, we had to get them ourselves from a housekeeping closet. More were finally brought in much much later. We were awoken in the middle of the night by blasting music that shook the walls. The first call tot he front desk accomplished nothing. The second call we were told that a security guard was dealing with something else and would attend to the music shortly. A third call we were told the music was not coming from inside the hotel, but a manager would go check the parking lot and surrounding area and call the police if necessary. He eventually visited our room to apologize. I'm still not sure where the music was coming from. The hotel is located in a small corporate park off Route 95. It's a short drive away from downtown Stamford, where there is a mall and many restaurants. We got the hotel super cheap on a travel discount website, which was one of the only redeeming qualities of our stay. Plus, the supposedly $10 parking was never charged. Either due to the weekend or broken ticket dispenser. The hotel was quite crowded due to a big MonaVie convention. There is a ton of meeting space at this Hilton. The hotel was decent for one night, but it just wasn't as modern, clean, or service-oriented as other Hiltons.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StickerShock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mark_anderson2, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review, October 1, 2010
Dear StickerShock,
We appreciate your comments, and apologize for the lapse in service regarding delivery of towels. Our Housekeeping team works hard to insure cleanliness throughout our property, and I will certainly use your experience to reinforce the importance of maintaining our high Hilton Standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY, NY
Level 5 Contributor
95 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed September 26, 2010

We got an incredibly low rate on Priceline. If we had pay more, this hotel would have been a total disappointment and would get 1 star instead of 2. The first room we were sent to was occupied, but fortunately the guests were friendly about being walked in. The second room had a large hole in the wall covered in tape and both phones did not work. The third was fine. There were trays of food left out all over the lobby, in the hall near our room, and in the executive lounge for many hours. I called down for pillows without feathers, and it required multiple calls and a 3 hour wait to get them. In the middle of the night, we were woken by very loud music at 2:30. I had to call down again a half hour later, and was told by the night manager that security was still addressing a different noise issue on a different floor. It took 40 minutes for them to come up to the room to investigate the source of the noise, and about another 10 minutes to take care of it. It was not a good night sleep by any measure.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYCandworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Stamford hotels

New York, New York
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed September 26, 2010

I obtained the room as a part of Pricelines name your own price deal, and I'm quite glad I did not pay full price from the room.

Location is not the best if you plan on walking around downtown Stamford, but there is a shuttle which is helpful. The lobby is impeccable and the desk staff friendly, but the rooms themselves were dated and in desparate need of general maintenance.

Would not stay at this hotel again.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zafira_Mariposa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 21, 2010

Checked into the hotel after flying early in the morning and working all day only to discover that the hotel wanted to move me to a non-Hilton property miles away (and farther from my work destination) because the facility was "overbooked" and the group guests took precedence. My reservation made weeks before and frequent guest Hhonors status apparently were of little import. I was shocked. After objections the hotel relented and here I am. Room is fine, with gold/green decor. Public areas are spotless. Executive lounge is well-appointed. Room service food is ordinary but quickly delivered. Garage is labyrinthian. Location is quiet and seems isolated from the city. Would stay again if I hadn't been met with such a cold-hearted rebuff. No way to welcome a guest!

Stayed September 2010, traveled on business
Helpful?
Thank amdgMd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Stamford Hotel & Executive Meeting Center

Property: Hilton Stamford Hotel & Executive Meeting Center
Address: 1 Stamford Pl, Stamford, CT 06902-6718 (Formerly The Westin Stamford)
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Stamford Hotel & Executive Meeting Center 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
Located outside of New York City -- with access to Amtrak, Metro-North and I-95 — the recently renovated Hilton Stamford Hotel & Executive Meeting Center offers the ideal combination of convenience, comfort and courteous service. Following a multimillion-dollar renovation, our hotel boasts newly refurbished guest rooms, spacious suites, and state of the art event and meeting space. Unwind after a long work day at our restaurant and lounge, serving American cuisine and cocktails throughout the day. Or relax in our sparkling swimming pool or heated whirlpool. Surrounded by dynamic businesses and local attractions, our upscale accommodations will enhance your upcoming visit or corporate gathering. A popular choice among Stamford hotels, the Hilton is a landmark destination with easy access to both Boston and New York City. ... more   less 
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Also Known As:
Hilton Stamford Hotel & Executive Meeting Stamford
Hilton Stamford Hotel And Executive Meeting Center
Hilton Hotel Stamford
Stamford Hilton

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