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“Comfortable stay”

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Sheraton Stamford Hotel
Ranked #1 of 14 Hotels in Stamford
Certificate of Excellence
Collingswood, New Jersey
Level 6 Contributor
331 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Comfortable stay”
Reviewed May 19, 2014

We got a very good deal for a one-night stay through Hotwire for a post-concert hotel at the Sheraton in Stamford, CT. The concert was in Portchester, NY about 15 minutes away by I95.
Our room was comfortable, although the mattress is quite high off the floor and is a bit hard to climb up into. Also, I'm not a big fan of the partial glass partition on the shower- it allows cold air into the shower and allows water to spill onto the bathroom floor. The room has a small refrigerator beneath the TV, which we used to stash water and soda. We really didn't stay very long in the room. Parking in the garage was $10/night with in and out privileges and the front desk staff was friendly enough. Can't comment on the nearby amenities as we didn't walk outside the hotel but there is a mall with the usual chain restaurant suspects a few blocks
away. Overall a good stay and I would stay here again the next time I'm in Portchester, although ideally if I could get a cheaper room in NYC I'd train it from Grand Central.

Room Tip: We were at one end of the hall, well away from the elevators and although facing the main street had...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank kt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, May 29, 2014
Thank you for your review. We do apologize for the inconveniences that you encountered. We do feature step stools, or can lower the bed if needed. The shower is to be addressed in our upcoming re-model of the rooms. We are pleased that you found many of the other features useful and comfortable. The property is also close to MetroNorth, and PortChester is a quick 15 train ride, at an estimated ticket price of $4.25 per person one-way. Shuttle service to and from the Stamford train station is complimentary. We hope to see you on your next visit to the area!
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515 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
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English first
New York City, New York
Level 5 Contributor
79 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 19, 2014

We stay here since this is where we got married 5 years ago.
Hotel is very clean the front desk people were wonderful. Was able to comp the garage so you don't have to pay to come and go.

Hotel is close to the mall and downtown Stamford.
We have the breakfast buffet and the food was great.

One added bonus is the accept pets which is beyond words (all hotel should do this)
Most people with pets really take care of them

The beds are the BEST!!!!! We slept so goooooood!!!!


This is a great hotel and everyone is very nice!!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JEKDES-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, May 29, 2014
Thank you for your kind review and recommendation! We are so pleased that you were able to visit us again! It was wonderful that you were able to enjoy the breakfast buffet, and that your accommodations were comfortable. We do accept the extended members of the family, at no additional charge. In truth many of our team members enjoy visiting with the pets as much as the guests! We are pleased that you had a wonderful stay, and look forward to welcoming you again soon!
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Boston, MA
Level 6 Contributor
162 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed May 15, 2014

Stayed here for a single weekend night and the property was empty. The hotel was relatively cheap, as many Stamford hotels are during the weekend, and service levels were pretty low. The parking garage's validation just didn't work, so the parking was free. Lounge wasn't really serviced, so I got some work done there after checkout. Room keys didn't work, and I had to wait a couple of minutes at the front desk for somebody to come out of the back room and assist. That part wasn't quite as fun. Service was friendly when I saw somebody.

Room was your standard-issue Sheraton. Comfortable bed, effective wi-fi. Served its purpose, but also totally unmemorable. Easy access to the highway and near the mall. Close enough to the Metro-North that you can easily justify staying in Stamford and taking the train to/from New York City to save money, but not so close that you can walk over from the hotel to the light rail. Would probably stay here again under those circumstances.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank latrell1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, May 29, 2014
Thank you for your review. Our team works hard to try to exceed our guest’s expectations, and unfortunately on this occasion, it would seem we were not successful. We know how frustrating it is to not have a room key work and have to return to the Front desk. Even more distressing is having to wait for the simple service of having the key re-coded. For this we truly apologize. The team prides itself on it’s service level no matter how busy or slow it may be, and works hard to make each guest feel comfortable. We are pleased that you were able to enjoy time in the Link to complete work, and that the location is convenient for your travel needs. We hope that you will try the property again, and allow us to show you how hospitable we may be.
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New York City, New York
Level 4 Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 5, 2014

Had multiple stays at this property and it was overall a great experience, what you would expect from a upscale hotel. Looks nicer than the average Sheraton (perhaps because Stamford is Starwood's home turf). The club lounge has some of the best hot food options I've ever seen. It was sufficient as a dinner for me on multiple occasions.

  • Stayed January 2014, traveled on business
    • Value
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Helpful?
1 Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, May 9, 2014
Thank you for your review! We are so pleased that we were able to exceed your expectations on this visit! We have shared your comments on the food offerings with our Food and Beverage team, and the Club Lounge attendants. They were thrilled to be recognized for their efforts! Thank you and we look forward to your next visit.
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Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 4, 2014 via mobile

Can you say husband of the year. Second stay in this hotel for Pez Convention. Easy train ride into city for Yankees game and the most comfortable room and bed I've stayed in. Look forward to next trip.

Stayed May 2014, traveled with family
Helpful?
1 Thank Jimpritchett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, May 9, 2014
Thank you for your kind review! We are so pleased that you were able to enjoy your stay with us, and to experience the game at Yankee Stadium. The property offers complimentary shuttle transportation to and from the local Metro North station, and the Yankee Clipper will deliver you right outside the stadium! We look forward to welcoming you back again!
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MA
Level 6 Contributor
179 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 4, 2014

We stayed here two years ago and were not impressed. We were back for a convention and this time it was much better. To start we arrived at 3:10 and we had to wait despite the 3 pm check-in time and our room was not with the majority of the others attending the same event. However, the room was clean, comfortable and everything worked. The bathroom was up-to-date and efficiently planned. We ate in the bar, the food was very good and the service was excellent. Maid service was extremely slow. They did not make our beds until after 4 pm. My main complaints were that the WIFI cost extra in the rooms and parking is an additional charge. Our events went smoothly and it was evident that hotel staff was helpful and accommodating. The location is good for walking.

  • Stayed May 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Green1Ma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, May 9, 2014
Thank you for your review. We are so pleased that your stay on this occasion was improved. We apologize that your room was not immediately available when you arrived. There are occasions when we have guests who need to have an unexpected extended check out, and we do our best to accommodate them. Basic WIFI is free throughout the property, but an extended package that allows for streaming video is $10 per night, and yes there is also a charge of $10 per night for parking, which is competitive for the area. We are very pleased that the team was courteous and helpful. We look forward to welcoming the convention back next year, and hope you will stay with us again!
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Manila, Philippines
Level 6 Contributor
376 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed April 18, 2014

It was a good hotel,room, the size is ok. clean and well-kept bathroom. The buffet breakfast was great. A great sleep before proceeding to the Big Apple. Should we pass by stamford again,will definitely love to stay here again.

  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sabi0james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, May 1, 2014
Thank you for your kind review and recommendation! We are so pleased that your stay was comfortable, and you were able to get a good night's rest before heading to NYC. We have many guests who enjoy our convenient location to the Metro North train station for the quick trip into the city! We look forward to your return visit!
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Additional Information about Sheraton Stamford Hotel

Property: Sheraton Stamford Hotel
Address: 700 Main St, Stamford, CT 06901-2111
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Stamford
#5 Family Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Stamford Hotel 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Sheraton Stamford Hotel is located near many corporate offices and the Town Center Mall. We are 20 minutes from the Westchester County Airport and less than a mile from the Metro North line to NYC. ... more   less 
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Also Known As:
Holiday Inn Stamford
Stamford Holiday Inn

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