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“A fine experience”

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Sheraton Stamford Hotel
Ranked #1 of 14 Hotels in Stamford
Certificate of Excellence
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A fine experience”
Reviewed January 17, 2013

Stayed here the Saturday before New Year's and took the train into NYC to see Phish. This was a very reasonably priced hotel compared to staying in the city. Very nice room and a free shuttle takes you to the train station. It's an hour train ride to Grand Central from here. I was very happy with my choice and would definitely stay here again for NYC trips.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RhodySeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, January 24, 2013
Thank you for your recent review. We are so happy that we were a good choice for your visit to NYC, and that you were pleased with the facility and amenities. We look very forward to your future visits!
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491 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 9, 2013

The hotel is an odd piece of suburban Americana here in Stamford, CT. Huge lobby. Weird furniture in the suite and poor housekeeping. It has been updated, sort of. Is the Marriott, which is down the street, really worse? The heater is a window unit that kicks on and off all night. Who can sleep through it.

Room Tip: Try to get one of the few suites.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greendocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review, January 24, 2013
Thank you for this recent review. We appreciate the feedback we receive from our guests, and we are constantly striving to improve. While overall it would seem your saty was comfortable, we are not satisfied until we are able to exceed your expectations. It would seem that our accommodations and staff fell short on this visit. As several other reviews will attest, this is indeed not the norm. We sincerely apologize about the heating unit, and any deficiencies in housekeeping. It is not stated if you brought your issues to the attention of our team, who pride themselves on working to make things right for the guest. If this was the case, please don't hesitate to contact us so we may work to rectify these items immediately. We appreciate your review and feedback, and hope that on your next visit to Stamford we can exceed your expectations.
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New York City, New York
Level 6 Contributor
174 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 9, 2012

Sheraton is one of those hotels you can rely on to provide a decent night's sleep in a comfortable room, safe in the knowledge that you will wake up to a clean bathroom in the morning. Staff are efficient and helpful, the gym has got a good variety of equipment and the dining/bar facilities are more than adequate for a business trip. One less thing to worry about on your travels - management's efforts are much appreciated.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Manager at Sheraton Stamford Hotel, responded to this review, December 28, 2012
Our thanks for your review of your recent stay with us. We do strive to uphold the quality and service that is expected from the Sheraton brand, and we are happy to hear that we met your expectations. We thank you for your review, and your stays within our Sheraton family, and we hope to have you with us again.

Best Regards;
Sheraton Stamford Management Team
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UK
Level 5 Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 2, 2012

I travel to Stamford on business most months, the staff are always welcoming, the rooms clean and I love the beds ! I used to stay at another chain (just down the road) the Sheraton beats them hands down!

Room Tip: Away from the ice machines is always a good choice
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonnebiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Manager at Sheraton Stamford Hotel, responded to this review, December 28, 2012
We are very glad to have you with us, and thank you for your review. Our ultimate goal is to exceed your expectations; and not just once, but for every time you stay. It is great to hear that you are enjoying your stays with us as one of our repeat guests, and we look forward to your continued stays in the future. Thank you again for your review and recommendation.

Best Regards;
Sheraton Stamford Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, California
Level 4 Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 20, 2012

Stayed here for three nights and the stay was great. The room was spotless, spacious, and very comfortable. The reception area and common grounds are nice and modern. The breakfast was great too. Location was not far from the mall in downtown Stamford but you definitely needed a car or taxi to go anywhere beyond that. I would definitely stay here again if I was ever in the area.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hanibatutu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Manager at Sheraton Stamford Hotel, responded to this review, November 29, 2012
Our thanks for your great review and for your recommendation. It is great to hear you enjoyed so many of our amenities, including our lobby and reception, our restaurant, guest rooms, and even into downtown Stamford. As you mentioned we are certainly within walking distance to the Stamford Town Center which has a great variety of shops and restaurants, and we are a quick drive or complimentary shuttle ride to other points throughout Stamford. Thank you again for your review, and we do hope to have you with us again.

Best Regards;
Sheraton Stamford Management Team
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Canada
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 15, 2012

As I entered, I was pleasantly surprised by a very spacious lobby and very pleasant attendants; as I went into my room, I realized the the furnishings are just a step above a college dorm, but everything was clean and functional. However, I did not realize that the furnace in the room would be a noisy room-mate, as I am a sound sleeper, but it was. A pity. Traveler beware: turn it off.

The following morning I was tired and grumpy, despite the comfortable bed, but the swimming pool and the fitness room calmed me down and allowed me to give this hotel a three star rating. I decided to hurry up with the review before I change my mind.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dulcinea_canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Manager at Sheraton Stamford Hotel, responded to this review, November 19, 2012
Thank you for your recent review. We appreciate your feedback and use this to continually improve our offerings. We are happy to hear that you had an overall enjoyable stay, however we are not satisfied until we are able to exceed your expectations. We apologize that you did not find the guestroom accommodating. You can see from many of our other reviews that this is not the norm and the majority of guests are pleasantly surprised by our in-room amenities. From our marble bathrooms, brand new Sheraton Sweet Sleeper beds and bedding, LG HDTVs, and ample work space, we feel our guestrooms are highly appointed and renovated as of 2011.

We do sincerely apologize about the heating unit in your room. Although we hope it is never needed, our engineering team is always ready and able to take care of any deficiencies in your guestroom. I'm not sure if you had reached out to them in regards to the noise from your heating unit, however if that is ever the case please don't hesitate to contact us and we will rectify the issue right away. We do appreicate your review and your feedback, and we hope you are able to join us again in the future so we are able to exceed your expectations.

Best Regards;
Sheraton Stamford Management Team
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NJ
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2012

We stayed here one night for a chess tournament my son played in. The hotel was packed due to the storm prior to our stay and there were a lot of dogs as well but even with them things were quiet. Even though it was packed the hotel was very well run. The rooms were very clean and the beds comfortable loved the pillows wanted to take one home. The manager Linda was very good when I had a minor crisis with my son and did everything she could to make the stay a good one. The food was excellent too. The fire alarm went off close to midnight but everything went smoothly with the hotel evacuation and the staff seemed to be on top of things......there was no fire! I would definitely stay here again if the need arises.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Manager at Sheraton Stamford Hotel, responded to this review, November 19, 2012
We are thankful for your review and glad to hear you and your son both had an enjoyable stay. From the guest rooms, to dining, and even the chess tournament itself, it is great to know you were impressed with our property and everything went so well. Our apologies for the inconvenience of the fire alarm: we did have a guest who pulled the emergency station, however we always do whatever possible to make these experiences as brief as possible. Thank you again for your review, and we hope to see you for the next tournament.

Best Regards;
Sheraton Stamford Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Stamford Hotel

Property: Sheraton Stamford Hotel
Address: 700 Main St, Stamford, CT 06901-2111
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Stamford
#5 Family Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Stamford Hotel 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Sheraton Stamford Hotel is located near many corporate offices and the Town Center Mall. We are 20 minutes from the Westchester County Airport and less than a mile from the Metro North line to NYC. ... more   less 
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Also Known As:
Holiday Inn Stamford
Stamford Holiday Inn

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