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“Hotel needs Infastructure & Cosmetic Update -Avoid - Poor service” 1 of 5 bubbles
Review of Stamford Marriott Hotel & Spa

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Stamford Marriott Hotel & Spa
Ranked #1 of 14 Hotels in Stamford
Certificate of Excellence
Woodstock, Connecticut
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Hotel needs Infastructure & Cosmetic Update -Avoid - Poor service”
1 of 5 bubbles Reviewed February 7, 2013

Recently stayed at Stamford Marriott three years after my prior visit to the same hotel. Very disappointed. The rugs and wall treatments were worn on the floor I stayed on. The first room we entered was very dated and worn, but clean, or so I thought. My wife picked up one of the in room magazines and it was covered with what appeared to be a food residue (like wet oatmeal). I went to the front desk and were were relocated to another room. The new room was clean, but the draft from the windows was so strong that the constant rush of heat and the drafty windows created moisture that froze the curtains to the window. Yes they literally froze to the window. I never received a call from the manager or front desk about the first room or were we satisified with the second room. I did receive a email that I noticed later the next day. REALLY, an e mail !!! You can't pick up the phone and call. I have often been a Marriott Platinum member (75+ nights a year). This Marriott is one of the worst.

The positive part of the trip was the breakfast in the morning. A much bigger and larger variety than most Marriotts.

Warning - Until you read there is a change in ownership and a complete remodel of this facility, don't stay here. Its a shame since it is a very good location in Stamford.

Room Tip: Don't stay here
See more room tips
  • Stayed January 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,039 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
New York City, New York
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

My Wife and I wanted to celebrate our 10th anniversary in Stamford CT. and The Marriott exceeded our expectations. This hotel is located in Downtown Stamford conveniently located right off of highway I95 across the street from the mall, close to bars and restaurants and attended by some of the nicest hotel staff we have ever encountered. Nice size rooms, chic restaurant and bar, a beautiful lobby including a delicious hot buffet and ready to order breakfast (get the bed and breakfast special) The only negative was paying $12 per day for parking, but other than that, everything else was superb including the excellent room rate at $119 per day. Definitely a must if you plan to travel to Stamford.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank petehz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mdr0214, Manager at Stamford Marriott Hotel & Spa, responded to this review, February 4, 2013
We really appreciate you taking the time to review your stay with us. Thank you for mentioning our weekend packages, as they are a great way to save on the weekends! Please remember to take a look at some of our other weekend packages during your next stay with us in Stamford.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
272 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed January 27, 2013 via mobile

Very comfy beds. Was there for my birthday weekend. Kiddling my friend mentioned it was my birthday weekend to the breakfast maitre de. At the end of the meal he surprised me with a piece of cake and the staff singing me happy birthday. What a wonderful surprise!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, Connecticut
Level Contributor
178 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed January 25, 2013

The hotel looks great for its age. The front desk staff was great to interact with. Everyone was very friendly, neat and prfessional. The lobby is very nice but cold near the revolving door.
I did see one gentleman,( he looked disshoveled, shirt dirty and sleaves unbuttoned ) that was loud and seemed to be yelling at one of the maintenance staff. I asked who that was and the girl at the desk said it was the Maintenance manager, ( Gus, I think) , I thought, as a manager myself for a large company, that he must not keep many people being that unprofessional and disrespectful to his employees. Not professional at all.

The restaurant is nice but average, seemed small and crowded sometimes. I did enjoy the bar at night, it was very very nice, great atmosphere to entertain clients.

The concierge lounge is very nice and a great view day or night

Room Tip: Look for a room away from the highway, looking south to NY and the city
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CT-Foodie60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury, Connecticut
Level Contributor
253 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed January 19, 2013

If you have stayed at a Marriott before then you know what to expect. Although I was surprised at how dated the rooms felt in comparison to other Marriott stays I've had across the country. The rooms were clean and they served their purpose. What drove us to have an overnight stay here was the Agora Spa. Great way to reconnect with your spouse where you can pamper yourselves and then hit the town afterward. Overall, there are better places to chose from than this one.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jdsbiz98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton Junction, New Jersey, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 18, 2013

As a frequent business traveller, I find myself in many hotels accross the country. I rarely have any complaints with day to day travel as amenities and services are often fairly standard. The Stamford Marriott offers exceptional service that makes this location a favorite of mine. For the last 3 years I have stayed a least 3 x a quarter on business travel. The staff goes above and beyond the call of duty conistently. They are always looking for a way to make your stay more enjoyable and efficient. I have forgetten a charger, had emergency plans come up and other minor business concerns arise and each was met with an ethusiatic offer of assistance. This is my favorite home away from home because of their fabulous people!!! My room is always clean with comfy beds and I love the custom shower. Right off 95 it is ideal for Stamford or a stay en route to anothersite. Great resteraunts and mall just cross the street. Concierge staff is always wonderful.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed January 17, 2013 via mobile

The checkin process was very slow. Front desk clerk asked coworker if she wanted a morning paper and how to connect to the wireless Internet system. The clerk that I went to didn't say anything about how to connect and I had to ask. The room was right next to the elevator and was very noisy. The room was clean but overall I don't think I'd stay here again and I'm a rewards point member. I'm glad I didn't use my points on this room

  • Stayed January 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stamford Marriott Hotel & Spa

Property: Stamford Marriott Hotel & Spa
Address: 243 Tresser Blvd, 2 Stamford Forum, Stamford, CT 06901-3436
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Stamford
#3 Romantic Hotel in Stamford
#4 Family Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Stamford Marriott Hotel & Spa 3.5*
Number of rooms: 506
Official Description (provided by the hotel):
Situated in downtown Stamford, directly across the street from the Stamford Town Center Mall with over 120 stores and restaurants. We feature 500 newly renovated guestrooms, the award winning Agora Spa on the second floor, and a brand new lobby restaurant--Sam's American Bistro. Northern Lights lounge is our fun and hip bar serving your favorite drinks from noon to the wee hours. Relax in our heated indoor/outdoor pool, located next to the newly renovated health club with many new Life Fitness units. The concierge lounge is available for an upgrade fee, offering sumptuous breakfasts and tasty evening hors d'oeuvres. The Stamford Marriott Hotel & Spa--Downtown Starts Here. ... more   less 
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Also Known As:
Marriott Stamford Hotel Stamford
Stamford Marriott

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