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“welcoming, efficient and caring” 5 of 5 bubbles
Review of Hampton Inn & Suites Stamford

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Hampton Inn & Suites Stamford
Ranked #3 of 14 Hotels in Stamford
Certificate of Excellence
Boston, Massachusetts
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“welcoming, efficient and caring”
5 of 5 bubbles Reviewed October 24, 2013

Only stayed one night for business - location was convenient, room was quiet, and there were fresh-baked cookies on check-in! Front desk staff was cheerful and told me that breakfast began at 6am. When I said I would be checking out at 5:30am, they said a Grab & Go bag would be waiting for me - and it was! Thank you for making sure my tummy didn't rumble in my first meeting!!

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sue m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn & Suites Stamford, responded to this review, October 29, 2013
Thank you for your nice comments about our hotel the Hampton Inn & Suites Stamford. We are happy our grab and go breakfast met your needs and you had a great meeting without the hunger pains. We hope to be seeing you again on your next visit to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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505 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
3 of 5 bubbles Reviewed October 24, 2013

The thermostat did not work in our room and we had a bad interaction with the night front desk person. Once we called corporate we were given a suite and everything worked out. Hilton has done it's best to make us feel good about the situation.

  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank 216craigr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn & Suites Stamford, responded to this review, October 29, 2013
Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We are happy the issue was taken care of and would like to thank you again for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Connecticut
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 20, 2013

We stayed here for 2 nights - a weekend getaway to spend a day in New York City. The location of this hotel, about a 5 minute drive to the train station, makes it a wonderful location to stay if you don't want the hassle of driving into NYC or paying for the cost of a hotel in NYC. Them front desk staff were extremely hospitable and accommodating. They were friendly and courteous and always willing to do whatever they could to make our stay a relaxing one. The hotel itself was perfectly comfortable. We booked a King Studio Suite and it was HUGE with a mini refrigerator and microwave.There were some signs that the room was a little old (peeling paint, cracks in the ceiling etc.) but overall it was very comfortably. The only disappointment was that the onsite restaurant was closed due to renovation and there had been no mention of that on the hotel's website. This was certainly one of the better experiences we have had at a Hampton Hotel, and I can't remember ever having a bad experience with the Hampton brand.

Room Tip: Ask for a King Studio Suite with a balcony.
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  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JourneymanCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn & Suites Stamford, responded to this review, October 22, 2013
Thank you for stating that your weekend get away to NYC was a good one and we provided an awesome hotel with a great experience. Thank you for your review and for your business. We hope you will be able to get away again soon and be able to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach Gardens, Florida, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 20, 2013

This particular Hampton Inn was really special. We were traveling after sightseeing in New York and feeling pretty exhausted after being in the City all day. Stamford, CT was only an hour or so away after getting into CT from NY. This Hamton Inn was situated in a quiet area, away from city noise, up on a small hill and looked very inviting. We were very pleased with the friendliness of the staff and especially with their recommendations for a great Italien restaurant in town. Our room was a comfortable, nicely appointed room which we have grown accustomed to as we like the Hampton Inns and can depend on their consistency of quality. After our great dinner we returned to our hotel where the staff was there at the desk, curious to know how we enjoyed our dinner. Of course, breakfast was great and we continued on our drive home happy and well rested.

Room Tip: Our room was a king bed room and very comfortable.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn & Suites Stamford, responded to this review, October 22, 2013
Your review of our hotel the Hampton Inn & Suites Stamford stating we are something special is greatly appreciated along with all you kind words regarding the Hampton Inns in general. Thank you for such a nice review and for your business. We hope you will be able to come stay with us again on your next trip our way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
81 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed October 15, 2013

I stay there for 3 nights. The hotel is around 15 mins to train station, and walking distance to downtown, some restaurants and shopping mall are there. Although I read some review about the neighourhood is not very nice, but turn left when you come out from hotel, that direction area is much better. In this hotel, they will provide coffee, tea, and hot chocolate, this is really helpfull especially in winter....In evening, everyday they have different snack will be serviced (cookie, cheese....)Internet no complain at all. Breakfast is compliemtary, ok...but not too nice, (no charge, can't expect too much especially in USA), provide computer and printer for printing boarding pass...overall is generous hotel compare in USA..

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank K L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn & Suites Stamford, responded to this review, October 18, 2013
We are happy to read you think our hotel the Hampton Inn & Suites Stamford is a generous hotel.
We also hope the rest of your trip to the USA was a good one. Thank you for your business and for your nice review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Yarmouth, Massachusetts
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed October 14, 2013

It's an older property and the rooms are soon due for renovation but still clean and nice. Very convenient location, helpful staff. Overall, good value for being so close to downtown. Right on the Mill River and just a couple of blocks to Stamford UConn campus - nice area.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn & Suites Stamford, responded to this review, October 22, 2013
Thank you for your comment that you think we have a good location with nice rooms. We are delighted to know you had a wonderful time here and hope to see you again when travel plans permit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manila, Philippines
2 reviews
4 of 5 bubbles Reviewed October 11, 2013

The desk person, Ms. Carla, was particularly helpful and hospitable and kind to me and my wife. We appreciated her a lot. The water pressure in the shower was a little weak, so it took us more time to shower than usual. The breakfast would have improved a lot if the scrambled egg wasn't so dry--maybe because it had cheese? Here's an unusual finding: we bought ice cream at the snack store behind the front desk and put it in our room ref after eating some of it one night. The next night, when we retrieved it from the ref, it had less content than what I remember when I put it in the ref the night before. It appears that a smooth slice was taken off as if by a knife or slicing implement. I didn't mind it. We didnt finish it so we put it back in the ref again. The next night, I observed the same phenomenon: less ice cream, sliced off smoothly. We concluded it was the housekeeping staff who was "sharing" the ice cream with us. I would have gladly bought her a whole container if she asked, but I thought this was strange behavor which the management should be made aware of, since there was ultimately some discomfort from our end. We didn't raise this while we were there because we were too busy with other things. Otherwise, our stay was wonderful and will definitely come back and recommend the hotel to others.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Alejandro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hampton Inn & Suites Stamford, responded to this review, October 15, 2013
We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our employees. We are sorry for the inconvenience and annoyance this incident caused. With that said we are very happy you were impressed with other staff and will be sure to let them know. Thank you for your review and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Stamford

Property: Hampton Inn & Suites Stamford
Address: 26 Mill River St, Stamford, CT 06902-3726
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Family Hotel in Stamford
#4 Romantic Hotel in Stamford
#6 Business Hotel in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Stamford 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Inn at Mill River, located on the waterfront, is a hotel with peerless elegance, modern comforts & exceptional privacy. When the hotel opened in Year 1985 it had no parallel in the city and around. Although the hotel has seen much change, it has retained all of its original charm. For business or pleasure, hotel's spacious guest rooms & suites surrounded with residential ambiance offer an enclave of luxury in convenient downtown Stamford. Located on Mill River Street, easily accessible from I-95, I-287, Route 15, Route 1. Walking distance from downtown Stamford and local corporate offices. Five minutes from Stamford train station offering link to New York City. ... more   less 
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Also Known As:
Hampton Inn And Suites Stamford
Hampton Inn & Suites Stamford Hotel Stamford

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