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“Excellent Christmas stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Stamford

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Holiday Inn Express Hotel & Suites Stamford
Ranked #6 of 14 Hotels in Stamford
Certificate of Excellence
NJ
Level Contributor
185 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Excellent Christmas stay”
4 of 5 stars Reviewed January 3, 2013

With relatives in Stamford, we have 15+ years experience staying at various area hotels (Stamford Sheraton - now Stamford Plaza Hotel, Stamford Westin - now Hilton, the Hampton Inn, and Greenwich Hyatt) and can provide extensive comparison among these properties. This is our 1st stay at the HIE and were very impressed and definitely plan to be back.
For its large suite, price, convenience, cleanliness & good staff, & complimentary amenities, this HIE is now our FIRST choice in Stamford!

I will summarize the many pros & a few cons:
1. Loc is best for us, compared to all the other hotels. We used to stay at the Sheraton (now Stamford Plaza & connected to HIE) but it's still undergoing reno to become a Crowne Plaza.
That property is tired looking, and not sure how long is the reno time frame as it's been going on for several years!
2. HIE's 1-BR suite is extremely spacious, pretty new, clean, with good contemporary furnishing and a spacious & well stocked kitchen area.
On the 3rd floor facing the 1-way street, there was traffic noise and could use better
sound-proofing windows.
3. Bathroom: large separate vanity area with plenty of counter space, & plenty of towels.
The bathroom itself was very small & space was tight.
Very small lotion bottles were hard to use.
4. Free Wi-Fi was fast & reliable.
5. Complimentary breakfast buffet was plentiful & had good variety. Helpful staff was prompt in re-stocking of items and cleanup.
Though she started to pack away food trays at 9:30am, when bkft hour is supposed to last to 10AM.
I know some reviewers did not like the all-disposable tableware, this could be improved upon.
6. All staff were courteous & helpful.
7. Complimentary shuttle to Stamford train station was great, the driver came in < 15 minutes & was also courteous.
8. Lobby coolers with complimentary bottled water & treats were a huge plus & please continue!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fbc001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitRangi, General Manager at Holiday Inn Express Hotel & Suites Stamford, responded to this review, January 20, 2013
Dear fbc001,

We are so excited to hear that you had a memorable time during Christmas 2013 !!! Your gracious comments on all areas of the hotel are a continuous inspiration to our team to work harder every day.

We wish you Happy 2013 & safe Travelling.

Sincerely,

Amit Rangi
General Manager
Tel: (203) 978-5600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Greek first
  • Norwegian first
  • Portuguese first
  • Any
English first
Wolverhampton, United Kingdom
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed December 19, 2012

A huge hotel complex a mile out of downtown Stamford. Service was first rate, truly exceptional, nothing was too much trouble for the front desk staff. Cleanliness and housekeeping were great, the only drawback was the buffet style self service breakfast, so far so what you cry; the crockery was polystyrene and the cutlery plastic. Now I'm all for cutting costs so long as they're passed on to the customer, but really - disposable plates, coffee cups and cutlery? The coffee was served from pump thermos dispensers which also annoys me. But the beds were excellent, the shower powerful and hot and the wifi is free.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LorenzoVisentin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 22, 2012

This is not a luxury, high service facility. So while some of the reviewers criticize the place for having mediocre service, I urge them to look back at their bill - this place is very inexpensive, and one way a facility keeps cost down is by cutting personnel. But for a basic hotel, it is excellent. Big rooms with recent makeover. The public spaces and the rooms are kept very clean. The rooms have decent amenities like soaps, shampoo, etc. Little extras like a small frig and a microwave add to your comfort. I will definitely stay here again when I come to Stamford. Again, for the price it really can't be beat. If you need a bellboy and room service, go someplace else and pay for it.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank AgP23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitRangi, General Manager at Holiday Inn Express Hotel & Suites Stamford, responded to this review, January 20, 2013
Dear AgP23,

We are pleased to hear that you clearly understood our market position and that's why our rates are so reasonable as compared to other area hotel. On the other hand we have better product & better team to deliver the consistent service. I am very proud along my team that we are representing the Holiday Inn Express & Suites, Stamford, CT.

We truly appreciate your stay with us & look forwards to have you back in near future!!!

Sincerely,

Amit Rangi
General Manager
Tel: (203) 978-5600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 14, 2012

Freshly remodeled hotel. the place is clean and there is almost no sign of the buildings former life. (You have to look hard to find the old details inside.) you have to park in a garage behind the building and it can be a bit of a walk if you are traveling alone and have an ailment or a bunch of stuff. When walking to the Holiday Inn Express from the garage, they have you walk thru another section of the building that is dated and has not been remodeled. The hotel does have a valet service if you wanted for $12.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BearHug111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 12, 2012

Nice and clean hotel. What you can expect from holiday inn express. Big rooms. The service in the hotel was very good, can definately not say the same of the bar in the connected stamford plaza hotel.
Breakfast was ok but I can't stand the styrofoam cutlery and plates. There were also a few very uninspired employees hanging around in the breakfast area, waiting for guests to leave and quickly wipe the table off before continuing to hang around.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jasper L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Rochelle, NY, USA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 7, 2012

We needed a place to stay due to loss of power from Hurricane Sandy. The hotel was excellent. Very clean and the staff was friendly and professional. Complimentary breakfast was very good. I would recommend this hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank stevesky26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, Maryland
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 25, 2012

Very comfortable bed and nice room amenities - free (and fast) wifi, flat screen TV, plenty of light and lots of electrical outlets. The complimentary breakfast was varied with a good selection of hot and cold items. The parking garage is a bit of a walk and you may have to pay $10/ day, but the gate was up so we were not charged.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank HuntyMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Stamford

Property: Holiday Inn Express Hotel & Suites Stamford
Address: 2703 Summer St, Stamford, CT 06905-4304
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Stamford 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Experience Stamfords Exquisite Hotel with a Convenient Downtown location - the Brand New Holiday Inn Express and Suites Stamford Conveniently located between Connecticuts Major Roadways, the Holiday Inn Express and suites offers 82 well appointed guest rooms and 16 spacious suites, featuring oversized comfortable bedding, deluxe furniture and 32 inch flat screen television offering cable with premium channels.Our hotel is comfortably located between I-95 and Merritt Parkway, just 40 minutes away from New York City, with easy access to several corporations, rail services (Metro North and Amtrak), and major airports making us a perfect location for business and leisure travel.Start your morning with our free Express Start hot breakfast or take it to go. Dont forget to take advantage of our 24 hour business center, or log onto to our free high-speed wireless Internet from anywhere in the hotel.Stay Smart with the Holiday Inn Express & Suites Stamford. Experience superior service and meticulous attention to detail, paired with plush accommodations and amenities. ... more   less 
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