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“Super Friendly”

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Holiday Inn Express Hotel & Suites Stamford
Ranked #10 of 14 Hotels in Stamford
Seattle, Washington
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Super Friendly”
Reviewed September 28, 2012

This place is above and beyond 5 star customer service. They have helped us with trying to find places to eat, helped us with catching the train to New York City and printed off the train schedule. Amit is so helpful. Donald also has such superior customer service skills.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitRangi, General Manager at Holiday Inn Express Hotel & Suites Stamford, responded to this review, October 7, 2012
Dear Cheryl,

We truly appreciate the feedback regarding your stay at the hotel. We are thrilled that our staff was able to exceed your expectations. We shared your experience with entire team today as an example of exceeding guest expectations.

Best Regards,

Amit Rangi
General Manager
Tel: (203) 978-5600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
    90
    96
    27
    18
    4
See reviews for
70
43
19
73
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Rosh ha'ayin,Israel
Level Contributor
68 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 25, 2012

We stayed at this excellent hotel for 3 nights and enjoyed very much.
The hotel is renovated and very comfortable. we had a suite of two rooms - very huge and modern furnished. the location of it is convenient.
We enjoyed the very tasty breakfast with a nice variaty of foods.
The pool is somewhat far because it shared with other hotel
The staff was very polite and gentle - some focus needed to improve the cleaning of the rooms.
We sure will return to it.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shlomi31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rutland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 21, 2012

I arrived at 10:30 PM after enduring 45 minutes of road construction delay on 95-S. The check-in entrance parking is about 1 car length off the road. There is parking spaces at the entrance but I am assuming guest had parked in them for the night due to the $10 parking fee. There were 2 cars lined up for valet parking which closed the parking area. I had to park in a handicap spot, sorry, to check-in. The front desk clerk was great. She was smiling and had a great personality, check-in was very quick and painless. The parking garage is behind 2 hotels and you need to walk through the Crowne Plaza to get to HIE. No problem. Both hotels are clean and quiet. The room was excellent, spacious and very clean. It must be a new hotel by the quality of the room. There was a bit of noise in the hallway at 11:00 PM but other than that, no problems. I highly recommend this hotel and I would certainly spend more than 1 night here.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
128 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed September 20, 2012

Clean rooms, comfortable beds, a/c that works without deafening the guest, efficient bathrooms, free internet and printing. Front desk service was warm and helpful. Choice of food and beverage in the area within walking distance is a bit limited. The Stamford Plaza next door, which is linked by a corridor, has a bar but it was closed because a group had booked the entire hotel for Rosh Hashanah. There's a Chinese place across the road but otherwise it's a drive to get a beer or anything to eat. There are the usual pizza, burger, wings delivery restaurants available, but I prefer being a bit social when I stay away for business. Other than that and the fire alarm going off a couple of times (admittedly during a Stamford tornado watch!), the stay was good for a hotel, great for a budget hotel.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, Connecticut
Level Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 19, 2012

This hotel offers a nice, clean place for a business traveler to crash for the night. No frills though. No restaurant or bar. There is a light and decent free breakfast in the morning with some form of egg, milk, cereal, pastries, coffee, juice, even pancakes and bacon on occasion. You also get a free USA Today each morning.

The fitness center is only open 8 am to 8 pm, which is somewhat ridiculous. How does that cater at all to the business traveler?

The big draw, to me anyway, for Stamford is the train station. This hotel is not walking distance, but they do have a shuttle that will bring you to the train station for free each morning. They even picked me up at Morton's restaurant in the downtown. Impressive!

Overall, not a bad place to get a good night's sleep for the market price.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank minicooperdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 8, 2012

Nice property that is a renovated older hotel with a HI Express on one side and a soon to be Crown Plaza on the other. Since only the HI Express side is done, it is a little strange knowing where to go at first! Rooms and common areas were nicely done and the breakfast area was great with typical, but very good food. The front desk and breakfast staff were very nice and efficient. There is a restaurant in the middle of what will be the two hotels, but the selection is very limited. However, the food was better than expected. There is a small shopping center within walking distance, but food selections are slim. Access to the downtown area of Stamford with a greater selection of dining establishments requires transportation. There is a charge for parking and the $2 difference for valet is worth it.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2takepics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitRangi, General Manager at Holiday Inn Express Hotel & Suites Stamford, responded to this review, October 7, 2012
Dear Luv2takepics,

We truly appreciate your feedback in all areas of facility comprise of Holiday Inn Express & soon to be Crowne Plaza. Once the project is complete entire facility is going to be like Holiday Inn Express. I am glad the staff was able to deliver what we strive at the Holiday Inn Express.

Best Regards,

Amit Rangi
General Manager
Tel: (203) 978-5600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed August 31, 2012

We were generally pleased with this hotel. It is brand new and has a very nice decor. Room was clean and staff was friendly.

Parking is about a five minute walk but all inside. No big deal for the able bodied.

Unfortunately we had to leave before breakfast so can't comment on that aspect. The hotel did put out cookies and I believe lemonade out by the elevator which was a nice touch.

The reason for the 3 star rating and not a four was that they gave us a connecting room and you could hear the neighbour's conversation at 2:00 am as clear as if they were sitting at the end of our bed. Also, lots of noise from the hallway.

That said I wouldn't mind staying here again as everything else was up to par.

Room Tip: Ask for a non connecting room unless you need one to keep the noise to a minimum.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSmithTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitRangi, General Manager at Holiday Inn Express Hotel & Suites Stamford, responded to this review, September 8, 2012
Dear LSmithTO,

We truly appreciate your feedback, especially on connecting room situation. We at Holiday Inn Express strive to deliver a consistent service at a optimum price everyday & will definitely look into the feedback from you.

Once again we thank you for choosing us among all the hotels in the area & looking forwards to be at your service in near future.

Sincerely,

Amit Rangi
General Manager
Tel: (203) 978-5600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Stamford

Property: Holiday Inn Express Hotel & Suites Stamford
Address: 2703 Summer St, Stamford, CT 06905-4304
Phone Number:
Location: United States > Connecticut > Stamford
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Stamford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Stamford 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Experience Stamfords Exquisite Hotel with a Convenient Downtown location - the Brand New Holiday Inn Express and Suites Stamford Conveniently located between Connecticuts Major Roadways, the Holiday Inn Express and suites offers 82 well appointed guest rooms and 16 spacious suites, featuring oversized comfortable bedding, deluxe furniture and 32 inch flat screen television offering cable with premium channels.Our hotel is comfortably located between I-95 and Merritt Parkway, just 40 minutes away from New York City, with easy access to several corporations, rail services (Metro North and Amtrak), and major airports making us a perfect location for business and leisure travel.Start your morning with our free Express Start hot breakfast or take it to go. Dont forget to take advantage of our 24 hour business center, or log onto to our free high-speed wireless Internet from anywhere in the hotel.Stay Smart with the Holiday Inn Express & Suites Stamford. Experience superior service and meticulous attention to detail, paired with plush accommodations and amenities. ... more   less 
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