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“Nice stay”
Review of Wyndham Southbury

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Wyndham Southbury
Ranked #2 of 2 Hotels in Southbury
south jersey
Level 6 Contributor
151 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Nice stay”
Reviewed October 28, 2013

Family trip to see the leaves changing. Reserved 3 rooms. The from desk was great, especially Kayla. She placed us all in very large rooms next to each other. Would have liked a fridge in the room, but when my daughter requested one they brought it right up. Apples and hot apple cider in the lobby was a nice touch.

  • Stayed October 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank genelieb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cmazcon, Director of Sales at Wyndham Southbury, responded to this review, October 29, 2013
Thank you Genelieb1 for your review and thank you for mentioning your check in experience with Kayla. I am glad to hear the staff was attentive to your needs. We do everything we can to merit the confidence our guest have when choosing our hotel. Thanks again. Christine Mazzoli director of sales
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Milton Keynes, United Kingdom
Level 6 Contributor
104 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 10, 2013

First impression of the hotel was good nice lobby and very efficient check in and friendly reception staff. Room clean and bed comfy but furniture dated and chipped really needs a facelift. Had a meal in the bar and it was not good and quite pricey and the bar area is very drab and children were running around all over the place not a place to relax.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank Vicki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean M, Manager at Wyndham Southbury, responded to this review, October 14, 2013
Dear DarkRum,
Thank you for your recent stay at the Crowne Plaza Southbury. We appreciate your feedback on your stay and strive to ensure all of our guests a pleasant stay. My apologies for the inconvienence in the Arrowhead Lounge we do change our menu seasonally and hope that in your future stays if there was something you ordered then did not care for we would gladly replace it with an item to your liking. I would also like to apologize for the atmosphere, however sometimes there are large families that prefer to dine with their children in the lounge and this is allowable as long as the children are not seated at the bar. We are currently looking into some lighting solutions to better enhance the dining experience in the lounge. Again I would like to thank you for your feedback as we look to improve. From your screenname I am going out on a limb and assuming your a lover of Dark Rums. We did just begin to stock Captain Morgan Black and hope on your next visit you would try our "Angel's Treat" Cocktail which features Captain Morgan Black Rum, Amaretto, Whipped Cream and Cocoa.
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New Preston, CT
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2013

My Friend and I had the most fantastic time at the wine dinner held here at the end of September. The food was fantastic, all sourced from local farms and purveyors. Dana the chef gave an introduction to each course and the managment were all their making sure we were carefully taken care of. We had everything we needed when we needed it. I would highly reccomend the hotel and restaurant; great food, beautiful rooms and attentive staff, what more do you need?

Stayed September 2013, traveled on business
Helpful?
1 Thank Waramaug_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zineb E, Front Office Manager at Wyndham Southbury, responded to this review, October 10, 2013
Dear Waramaug_123,
I would like to thank you for you candid review on our “Farm to Table Dinner”. I am glad you guys got to enjoy our spectacular dinner and wine. Comments like yours make us want to work harder each day to provide a gracious service to our guests. Your reflection on how great the food was and how fantastic and attentive the staff was will definitely be shared with the rest of team. I would like to also invite you to our next Spring Wine Dinner and hope to welcome you to other events as well. Again, thank you and hope to see you soon.
Sincerely,
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Beacon Falls, Connecticut
2 reviews
Reviewed October 3, 2013

We attended the Farm to Table Wine Dinner on September 27, 2013, and it was exquisite! The food was outstanding, from the passed hors d'oeuvres, through three delicious courses, culminating with a superb dessert. Each course was carefully paired with a wonderful wine that complemented the flavors of the food. It was a shame that more people didn't experience this fabulous event. Kudos to Ehab the GM, Chef Danny, Dean and Jude the F&B Managers, and our wonderful and attentive server, Rusty. Thank you for making it a very special evening!

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zineb E, Manager at Wyndham Southbury, responded to this review, October 4, 2013
Dear Susan,
Thank you for your great comments on the Wine Dinner, It definitely for a fabulous show that was put up from our Executive Chef Dana with his culinary team and the entire Food and Beverage Management and staff. This being our first annual Wine dinner, we would like to thank you for your participation. We sincerely hope to see you at our next Spring wine dinner and will keep you posted with all our upcoming events during the holiday season
We appreciate you taking the time to fill out this survey. We are sure we will have a great turnout the next time so we can showcase our talents and extend our hospitality to all our guest

Sincerely,
Jude Mascarenhas
F & B Director
Crowne Plaza Southbury
1284 Strongtown road
Southbury Ct, 06488
Email -judem@southburycrowne.com
phone -203-598-7600
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Enfield
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 28, 2013

Right from the beautifully polished lobby floors we knew we were in for a treat. My wife and I stayed for my cousins wedding Saturday September 14th.

Front office associate very pleasant, and polite, confirmed how close we were to the wedding facility and took the time to tell us about the lounge, which is not your run of the mill hotel bars, it has a lot of energy, activity and the food is great.

The morning breakfast buffet is off set in a separate room, very attractive presentation, good flow when there are several people trafficking through it, server top notch in handling a morning after wedding party.

Thank you for a great experience.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Megan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean M, Food & Beverage Manager at Wyndham Southbury, responded to this review, September 30, 2013
Dear GMHolidayInnENF,

We are ecstatic you enjoyed your stay with us during such a memorable event. From the moment you walked through our doors in the lobby to your experience in the dining room with our breakfast buffet. I will pass along your satisfaction to our entire team in food and beverage where we pride ourselves in serving our guests as well as holding high standards for our food preparation. Again thank you for staying with us and allowing us to make your memorable event a memorable stay.

Sincerely,
Dean Mead
Food & Beverage Manager
Crowne Plaza Southbury
1284 Strongtown Rd
Southbury, Ct. 06488
203-598-7600
deanm@southburycrowne.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 23, 2013

This hotel was fantastic, the rooms were decorated great. The downstairs bar and restaurant was very good and all of the staff were friendly and courteous. I stayed on business here and its a great country hotel when you're working a bunch and just want a place to relax. I don't think there is much nearby in terms of attractions or restaurants, but if you're working hard and just need a great place to crash, its very nice. I think they do conferences too, its a pretty big property.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBCrowne, Director of Sales at Wyndham Southbury, responded to this review, September 25, 2013
Dear Michael;
Thank you for staying with us. We are pleased our accommodations and hotel location was the perfect fit your business trip. The hotel is a mixture of the business travelers and the family vacationers and we try hard to create the balance between the two. We are a great location for meetings as well and hope the next time you are in this area you stay with us again.
All the best,
Christine Mazzoli, Director of Sales
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Medford, Oregon
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 4, 2013

I recently stayed at this hotel to attend a wedding in nearby Bethlehem, CT, along with several other friends and family. While the rooms were clean and comfortable, there was no carpeted lobby space and only one uncomfortable couch to sit on. The rest of the lobby consisted of a check-in counter, and a large , dark, dreary, wood paneled bar. As a result, many of us travelling with children, had to sit in the bar, and hold the youngest in our laps, while trying to keep toddlers from running around, or bumping into wait staff. It was very family unfriendly, and we had nowhere to gather and socialize as we arrived, or during the times in between when we were at the pre-wedding, wedding, and post-wedding activities during the weekend. I would NOT recommend this hotel to wedding parties and their families. It was designed for business travellers only, evidently. Cold decor and uninviting, unaccommodating lobby.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LJBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cmazcon, Director of Sales at Wyndham Southbury, responded to this review, September 6, 2013
Dear LJBird
Thank you for your response. We truly appreciate our guest and their reviews to help us improve on our service. In regards to our lobby area, this is the first time we have heard this comment. The hotel host many different types of events, the majority of them on the weekend are the wedding parties, Church groups and family reunions. We have several meeting and hospitality rooms to offer to our weekend events as a central gathering place. For the families our indoor swimming pool is always a hit for the kids. We would be more than happy to help you plan your next event to ensure it is success. Please feel free to contact the sales department at 203-598-7600
Sincerely,
Christine Mazzoli, Director of Sales
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Additional Information about Wyndham Southbury

Property: Wyndham Southbury
Address: 1284 Strongtown Rd, Southbury, CT 06488-1971 (Formerly Southbury Plaza)
Phone Number:
Location: United States > Connecticut > Southbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Southbury
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wyndham Southbury 2.5*
Number of rooms: 19
Official Description (provided by the hotel):
Welcome to the Wyndham Southbury," Welcoming Gracious Personalization" Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. We are a full service hotel serving a full hot and cold breakfast buffet and a la cart menu, Sunday Brunch, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our guest will get a workout in our fitness area or enjoy a dip in our indoor pool. ... more   less 
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Also Known As:
Crowne Plaza Southbury Hotel Southbury
Southbury Crowne Plaza

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