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“Fabulous Farm to Table Wine Dinner”
Review of Wyndham Southbury

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Wyndham Southbury
Ranked #2 of 2 Hotels in Southbury
Beacon Falls, Connecticut
2 reviews
“Fabulous Farm to Table Wine Dinner”
Reviewed October 3, 2013

We attended the Farm to Table Wine Dinner on September 27, 2013, and it was exquisite! The food was outstanding, from the passed hors d'oeuvres, through three delicious courses, culminating with a superb dessert. Each course was carefully paired with a wonderful wine that complemented the flavors of the food. It was a shame that more people didn't experience this fabulous event. Kudos to Ehab the GM, Chef Danny, Dean and Jude the F&B Managers, and our wonderful and attentive server, Rusty. Thank you for making it a very special evening!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Susan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zineb E, Manager at Wyndham Southbury, responded to this review, October 4, 2013
Dear Susan,
Thank you for your great comments on the Wine Dinner, It definitely for a fabulous show that was put up from our Executive Chef Dana with his culinary team and the entire Food and Beverage Management and staff. This being our first annual Wine dinner, we would like to thank you for your participation. We sincerely hope to see you at our next Spring wine dinner and will keep you posted with all our upcoming events during the holiday season
We appreciate you taking the time to fill out this survey. We are sure we will have a great turnout the next time so we can showcase our talents and extend our hospitality to all our guest

Sincerely,
Jude Mascarenhas
F & B Director
Crowne Plaza Southbury
1284 Strongtown road
Southbury Ct, 06488
Email -judem@southburycrowne.com
phone -203-598-7600
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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289 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Enfield
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 28, 2013

Right from the beautifully polished lobby floors we knew we were in for a treat. My wife and I stayed for my cousins wedding Saturday September 14th.

Front office associate very pleasant, and polite, confirmed how close we were to the wedding facility and took the time to tell us about the lounge, which is not your run of the mill hotel bars, it has a lot of energy, activity and the food is great.

The morning breakfast buffet is off set in a separate room, very attractive presentation, good flow when there are several people trafficking through it, server top notch in handling a morning after wedding party.

Thank you for a great experience.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Megan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean M, Food & Beverage Manager at Wyndham Southbury, responded to this review, September 30, 2013
Dear GMHolidayInnENF,

We are ecstatic you enjoyed your stay with us during such a memorable event. From the moment you walked through our doors in the lobby to your experience in the dining room with our breakfast buffet. I will pass along your satisfaction to our entire team in food and beverage where we pride ourselves in serving our guests as well as holding high standards for our food preparation. Again thank you for staying with us and allowing us to make your memorable event a memorable stay.

Sincerely,
Dean Mead
Food & Beverage Manager
Crowne Plaza Southbury
1284 Strongtown Rd
Southbury, Ct. 06488
203-598-7600
deanm@southburycrowne.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 23, 2013

This hotel was fantastic, the rooms were decorated great. The downstairs bar and restaurant was very good and all of the staff were friendly and courteous. I stayed on business here and its a great country hotel when you're working a bunch and just want a place to relax. I don't think there is much nearby in terms of attractions or restaurants, but if you're working hard and just need a great place to crash, its very nice. I think they do conferences too, its a pretty big property.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBCrowne, Director of Sales at Wyndham Southbury, responded to this review, September 25, 2013
Dear Michael;
Thank you for staying with us. We are pleased our accommodations and hotel location was the perfect fit your business trip. The hotel is a mixture of the business travelers and the family vacationers and we try hard to create the balance between the two. We are a great location for meetings as well and hope the next time you are in this area you stay with us again.
All the best,
Christine Mazzoli, Director of Sales
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Medford, Oregon
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 4, 2013

I recently stayed at this hotel to attend a wedding in nearby Bethlehem, CT, along with several other friends and family. While the rooms were clean and comfortable, there was no carpeted lobby space and only one uncomfortable couch to sit on. The rest of the lobby consisted of a check-in counter, and a large , dark, dreary, wood paneled bar. As a result, many of us travelling with children, had to sit in the bar, and hold the youngest in our laps, while trying to keep toddlers from running around, or bumping into wait staff. It was very family unfriendly, and we had nowhere to gather and socialize as we arrived, or during the times in between when we were at the pre-wedding, wedding, and post-wedding activities during the weekend. I would NOT recommend this hotel to wedding parties and their families. It was designed for business travellers only, evidently. Cold decor and uninviting, unaccommodating lobby.

  • Stayed August 2013
    • Value
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    • Rooms
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    • Service
Helpful?
Thank LJBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cmazcon, Director of Sales at Wyndham Southbury, responded to this review, September 6, 2013
Dear LJBird
Thank you for your response. We truly appreciate our guest and their reviews to help us improve on our service. In regards to our lobby area, this is the first time we have heard this comment. The hotel host many different types of events, the majority of them on the weekend are the wedding parties, Church groups and family reunions. We have several meeting and hospitality rooms to offer to our weekend events as a central gathering place. For the families our indoor swimming pool is always a hit for the kids. We would be more than happy to help you plan your next event to ensure it is success. Please feel free to contact the sales department at 203-598-7600
Sincerely,
Christine Mazzoli, Director of Sales
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Bryn Mawr, Pennsylvania
Level 6 Contributor
125 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 2, 2013

It was nice to return to The Crowne Plaza and be welcomed so warmly.
Our room was, as usually, neat, clean and comfortable.
The only change we noticed this visit was the breakfast.
As 'they say' " it happens in the Best of families"
Not sure what happened but the cooked breakfast was not good as it was on our last visit.
the sausage tasted a little strange, the fingers of french toast were too tough to eat.
The cold breakfast was fine with good fresh fruit, yogurt, granola and good coffee.
Thanks for a happy, comfortable visit. We will return!! Just work on the hot breakfast :-)

Room Tip: Have never had a bad room as it is set bavk from the road.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Gowney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean M, F&B Manager at Wyndham Southbury, responded to this review, September 30, 2013
Dear Gowney,

I want to thank you for your recent visit with us at the Southbury Crowne Plaza, and being a return guest. We are thankful that we have given you reason to become a repeat stay guest with us. I would like to apologize for the items you found not to liking. In our efforts to keep our breakfast buffet fresh and a pleasure to enjoy we are constantly using guest feedback on products we serve. I will pass along your dislike of the sausage links and french toast sticks as well as your likes on our cold side buffet to our executive chef and brainstorm a solution that would ensure guest satisfaction with the hot and cold sides of the breakfast buffet. We consistently change selections on the buffet with seasonal ones. Again Thank you for making us your preferred hotel of choice in this area.

Sincerly,
Dean Mead
Food & Beverage Manager
1284 Strongtown rd
Southbury, Ct. 06488
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Preston, Idaho
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 28, 2013

The Crowne Plaza in Middlebury is a very well maintained, quiet, and peaceful setting for either leisure travel or business trips. We recently stayed at the hotel while visiting family in Middlebury, and found that the hotel is a wonderful place for weary travellers. The rooms are clean, comfortable, fairly roomy, and generally top notch for either business or leisure travel. We have stayed at the hotel previously, and will undoubtedly return to it on our next trip. The hotel restaurant serves an excellent breakfast, and a surprisingly good dinner....a cut above most hotels. The staff was very good on all counts as well. Recommend this hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester County, New York
Level 4 Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 22, 2013

We went to Crowne Plaza on August 17,2013 for one night stay. Our room did need an uplift. We had a family reunion at Quassy Amusement Park which was very nice. We highly recommend Lake Quassy Amusement Park the adult and kid had an awesome time. We had a shuttle to and from that Crowne Plaza provided. Which was very nice. When returning we went to the bar for a few more drinks with family members. It seemed that the Bartender was not professional. They had dirty dishes in the dining room and the bar area. I had seen a few extra large carpenter ants walking in the lobby heading towards the dining area. Not good to see. We had gone to our room around 11:00p.m. We heard so much noise in the hallway the guest next door were so loud. Then in the morning (7:00) we were woken by dogs barking. We didn't even know that the hotel except pets. We love dogs. I had ask if we could be on a higher floor and the receptionist said she did not have any available. That's a little hard to believe. I did like the Aromatherapy Cream and spray they left on our bed. When we left to go to Quassy Amusement Park we had put the do not disturb sign up. When we came back to the Hotel we went to our room first and their was a roll away bed inside. We told housekeeping and the fellow said you called for one. Hello! We are two why would we want a roll away bed and why did you enter my room.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tirehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zineb E, Front Office Manager at Wyndham Southbury, responded to this review, August 23, 2013
Dear Tirehead

Thank you for staying with us at the Crowne Plaza Southbury. I am glad that our hotel location was a plus for your trip since we are minutes away from Quassy park and that you enjoyed our aromatherapy lotion and spray which we provide for our guests in each of our rooms. I do want to apologize for not meeting your expectations. Our lobby gets cleaned four times during the day; I do not know how a couple of ants could have made to the lounge. Our hotel is a pet friendly hotel and dogs are allowed on the lower floor. I am sorry for not being able to give you a room on the high floor. We do have a limited amount of King sized bed rooms on the higher floor. If the room type didn’t matter we were have been more than happy to place up on the highest floor.
Your comments are very important to us and we take them seriously since they help us improve and deliver better and great service to our guests. With that being said, our Housekeeping Manager is looking into why we delivered a rollaway bed to your room. There must have been a request that was placed and stayed in your profile with us. Again, I apologize for the little glitches that happened during your recent stay and would love to invite you back to our hotel to show you the gracious hospitality service we are known for.


Sincerely,

Zineb El Alaoui
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Southbury

Property: Wyndham Southbury
Address: 1284 Strongtown Rd, Southbury, CT 06488-1971 (Formerly Southbury Plaza)
Phone Number:
Location: United States > Connecticut > Southbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Southbury
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wyndham Southbury 2.5*
Number of rooms: 19
Official Description (provided by the hotel):
Welcome to the Wyndham Southbury," Welcoming Gracious Personalization" Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. We are a full service hotel serving a full hot and cold breakfast buffet and a la cart menu, Sunday Brunch, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our guest will get a workout in our fitness area or enjoy a dip in our indoor pool. ... more   less 
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Also Known As:
Crowne Plaza Southbury Hotel Southbury
Southbury Crowne Plaza

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