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“Lovely Surprise!” 5 of 5 bubbles
Review of Hampton Inn Rocky Hill

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Hampton Inn Rocky Hill
Ranked #3 of 5 Hotels in Rocky Hill
Certificate of Excellence
New York City, New York
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Lovely Surprise!”
5 of 5 bubbles Reviewed August 25, 2013 via mobile

Although most of the Hampton Inns we tried are fine, some of the reviews made us initially think we should not stay here. But the rpice was right $89 - and when we called ahead, Junior, who answered the phone, was very pleasant. He told me yes they had free WiFi and free breakfast and plenty of rooms. Room was great and the bed comfortable. It had all amenities including multiple USB and plug jacks on TOP of the tables so no crawling around looking for available ports and plugs! We expected nothing from the breakfast (due to reviews). And low and behold, another surprise. Eggs, turkey sausages, yoghurt, cereals, pastries, waffles (iron!), juices. Just about everything including fruit (bananas looked great but the apples were small and questionable). Coffee and tea bar in the lobby. WiFi was fast and easy to access. We walked to On the Border (there were a few eateries to which you could walk and not have to drive) which lead us by the new Gallo Nero. On the Border was fine (basic Mexican fare and a large selection of margarita's). When walking back, we decided to nightcap at Gallo Nero and were served at the bar by Robert who told us they were open less than a month and had replaced the Angry Olive. It had a GREAT menu. Anyway, our Hampton Inn experience was a good one. The only thing I can complain about s that the tub had visible black circles (which seem to only appear in tubs when the scrubbing gets lazy! Scrub people and use some bleach!) .. We would definitely stay here again.

Stayed August 2013, traveled as a couple
Helpful?
Thank annarchy_ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 reviews from our community

Traveler rating
    165
    105
    56
    19
    6
See reviews for
88
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Brooklyn, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 20, 2013

My family and I were looking for a nice hotel with a pool for a summer weekend vacation. We had a lovely time here--quiet, clean, well-maintained pool, and just a quick walk to an Iced Custard place. Definitely will return here again, especially since my kids loved the nearby Dinosaur State park.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Marijo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed August 14, 2013

The service was wonderful, staff very friendly and helpful. The room was exceptional and very quiet. The parking area was very well lit for safety, pool area very nice and great work out room. Breakfast was plentiful with many choices.

Room Tip: Be careful about the online pictures, some are not what they post. Check out other hotels in the sa...
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  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, United States
1 review
5 of 5 bubbles Reviewed August 13, 2013

Staff was exceptional, as it was late evening and we were very tired having driving from upstate Maine and being seniors. Room and sleeping accommodations were excellent. Breakfast was second to none - full breakfast! Glad we found an Hampton Inn!

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Ernestine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 4, 2013

Rooms are dark and they smell musty and dirty. Walls are very thin, you can hear people walking in the hall and adjacent rooms (just walking not talking). Floor lamp had the socket hanging out and I got a slight shock when I reached under the lampshade to turn it on. No hot water in the evening; AV had to be set at 60 degrees to get the room temp to 68 degrees. Overall all the worst Hampton Inn I've ever stayed in and I stay in at least15 of them annually.

  • Stayed July 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Joseph Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melroy D, Manager at Hampton Inn Rocky Hill, responded to this review, August 7, 2013
Joseph,

Please accept our sincere apologies for the unacceptable condition of your guestroom during your recent stay. We regret that we did not meet your expectations and we will use your comments as we constantly evolve to improve our guests' experience. We hope you will return to stay with us the next time you travel through the area so we may show you the quality accommodations and hospitality you expect and deserve.

Thank you,

Hampton Inn Rocky Hill Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
needham, United States
1 review
3 of 5 bubbles Reviewed July 29, 2013

nice clean affordable hotel, just don't ask for one of the complimentary snacks at 2pm unless you are a premier member. Needed some food to take some medicine and was flatly refused because I did not reach the proper points level for the complimentary snack which I could not purchase. Yes it was heart medicine I was trying to take but she wasn't concerned......

  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Bruce V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

This Hampton Inn was awesome in the customer service department. We traveled with a big group and the kids had spent the day baking in the sun during a recent heatwave. We knew that the pool closed at 9 and the kids didn't finish their activity until 8. The staff made the call to keep the pool open an extra 20 minutes to accommodate our group and then allowed us to use the breakfast room for an ice cream social. That made for happy kids and equally happy parents. And that is what customer service is all about :-)

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TNICBZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Rocky Hill

Property: Hampton Inn Rocky Hill
Address: 20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
Phone Number:
Location: United States > Connecticut > Rocky Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rocky Hill
#3 Romantic Hotel in Rocky Hill
#4 Business Hotel in Rocky Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Rocky Hill 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Located just 6 miles south of downtown Hartford, our Rocky Hill, CT hotel offers comfort and convenience for any type of traveler. Enjoy a free hot Hampton breakfast, free internet access, an onsite fitness center and an outdoor pool. ... more   less 
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Also Known As:
Hampton Inn Rocky Hill Hotel Rocky Hill
Rocky Hill Hampton Inn

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