Actually a decent resort in terms of physical appearance, a rest from the horrid surrounding area that is in the middle of a Industrial town.
Tennis and swimming is good, however nothing work inside the gym. Only free weights are actually usable, all machines broken and unsafe.
The resort experience is completely ruined by the so so so poor service from staff. The French owner that lives on site just leaves is to the Vietnamese staff to do as they want. If there is a problem, it's your problem, the staff may even suggest it is your fault! Some are stupid, others are rude. The Chef can be seen picking his feet whilst cooking eggs at the breakfast buffet!
There is one kind and competent staff member (treasurer come F&B manager) that will listen and try to help you, but I think she has an uphill battle with her own staff.
The "French restaurant" leaves allot to be desired, but the food is OK as is the Viet food. The Japanese/Korean food is terrible. If you stay longer than 3 days you will get fed up of the menus.
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