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“Worst delivery experience of my life” 1 of 5 bubbles
Review of Great Wall Chinese Restaurant

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Great Wall Chinese Restaurant
Ranked #19 of 22 Restaurants in Portland
Cuisines: Chinese
Restaurant details
Glastonbury, Connecticut
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Worst delivery experience of my life”
1 of 5 bubbles Reviewed February 16, 2014

I ordered food on a Saturday night and the driver could not find where I lived, and did not speak english for me to give him directions. I called the main line at Great Wall and the manager (woman) told me that the driver left because he couldn't find where I lived and he would not be returning. I was then hung up on multiple times after asking if he could come back, and mentioning how we would be patient and wait. But, she continued to hang up on us. It was the worst customer service experience I have had in my life. We then called Wang Palace, who delivered to us in 30 min and could easily find where I lived. I highly recommend NOT ordering from here unless you want to be disrespected and ignored.

  • Visited February 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
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1 Thank Caroline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
A TripAdvisor reviewer on Facebook
“Typical mandatory small...”
3 of 5 bubbles Reviewed August 5, 2008

Typical mandatory small town chinese restaurant

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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