My family and I stayed here this past Memorial Day weekend. I had requested a room on a high floor and thankfully received it. Hotel looks very new and clean. There is a VERY small pool and a hot tub that was out of order. Breakfast was waffles, bagels, coffee etc. Not a full breakfast like we get at the Residence Inn but it was sufficient. Our beds were very comfortable and the bathroom quite large and did not encounter any street noise.
As some of the other reviewers mentioned, there was a large group of sports teams at the hotel. They took over the entire lobby and the adults were going through cases of beer which to me seems inappropriate and ordered lots of pizzas. They were there for a good part of the night and were extremely loud but since we were on the 4th floor we did not hear them. Apparently this is also an issue with Marriott as they posted a sign that they are to clean up after themselves. We also heard from a couple of employees that when a large group comes in they tend to do this. At no time did we feel unsafe but there is a very minimal staff of about 2 who were very young. The morning we checked out there was no bill under the door which I've never encountered at a Marriott before. I went to the front desk to ask for one and the "girl" I asked seemed so bored and was unfriendly. I think I disturbed her facebook time. So not a bad placel. There are lots of restaurants in the area and Westfarms mall is about 10ms away. I would suggest to the manager that groups are not allowed to monopolize the common areas as it's not fair to the other guests who might want to just drink coffee or read etc.
- Official Description (provided by the hotel):
- Brand new Fairfield Inn & Suites opened November 27, 2009. The hotel offer complimentary breakfast, free wifi, indoor pool, and business center. Come and enjoy our outstanding customer service. ... more less
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- Also Known As:
- Fairfield Hotel Plainville
- Fairfield Inn And Suites