Disregarded the poor reviews and took my wife for her birthday to this hotel. Big Mistake. The first room we were given on the ground floor reeked of mold and mildew. Promptly asked for a room on the second floor which appeared nicer at first. When I later turned on the A/C unit the room was filled with a moldy mildew aroma. I took out the A/C filters which were covered with soot and washed them. No help--the A/C fans inside were covered in black mildew. I was told by maintenance most of the units were in this condition. Purchased a large can of Lysol at the local Walmart and sprayed the fan blades. Again, no help. So we slept with the windows open and dozed on and off with the I-95 traffic providing a din of noise in the background.
TV reception was less than perfect due to a bad satellite dish. TV shows would break up, buzz, hum and the picture would finally go out on a continuous basis.(Perhaps they ran the TV thru the A/C ducts!)
Apparently some rooms are rented out long term to residents. We passed a room with an open door and noticed it furnished more like an apartment with clothes and boxes everywhere.
The restaurant serves a meager continental breakfast, so we opted for a "full service" meal instead--inexpensive and not all together bad.
The indoor pool on the other hand was fine. Warm pool water and the pool area room superheated to 116 degrees !!
Just stay out of the bathrooms in the pool area--the sauna had graffiti painted and scratched into the wood.
---you certainly wouldn't want your children to read it.
Overall, the hotel workers seemed to be o.k.--just don't leave a do not disturb sign on the door--we did twice till 9 A.M.-- and a note was passed under the door informing that if we wanted our room made up we had to make special arrangements via the front desk.
It was a shame to stay in a property like this. My wife was expecting a nice long relaxing weekend and we ended up here. Again, I accept full responsibility as I DID read the following reviews beforehand. And, after all this were we ever glad to get home and sleep in our own bed!
- Official Description (provided by the hotel):
- The Quality Inn Old Saybrook (NOW 100% Non Smoking Hotel) is conveniently located off of I-95. The Quality Inn is just minutes from many great attractions including: Essex Steam Train, Mohegan Sun and Foxwoods casino, Mystic, Goodspeed Opera house, Hammonasset beach state park, and downtown Essex. Discover spacious and comfortable accomodations at the Quality Inn Old Saybrook. We are proud to offer well-appointed guestrooms that feature a number of great amenities such as, free wireless high-speed Internet access, expanded cable television channels, premium bath amenities, free local calls, and free 24-hour coffee and tea in our lobby. Start off your day with our free hot, fresh and healthy continental breakfast with eggs, sausage, waffles, and so much more! Relax, unwind and enjoy in our large indoor heated salt water pool. Business travelers can take care of all their needs with access to copy and fax services, lobby business center and our Fitness room. Great location, affordable rates and superior accommodations make the Quality Inn Old Saybrook your top choice in lodging for Old Saybrook hotels. ... more less
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- Also Known As:
- Comfort Hotel Old Saybrook
- Comfort Inn Old Saybrook
- Old Saybrook Comfort Inn