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Saybrook Point Inn & Spa
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Reviews (783)
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All reviewsfresh saltthree storiessaybrook pointoverlooking the marinasteam roomoutdoor poollong island soundsmall balconyconnecticut riverwater viewromantic weekendmarina barcouples massagelobster rollnew englandsitting areaon site restaurant
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376 - 381 of 783 reviews
Reviewed May 30, 2014

My husband and I met friends at this lovely inn and spa Memorial Day weekend. Some of the things we really liked about the inn were: the warm and helpful staff, the beautiful and spacious rooms, the view of the marina and the wonderful Fresh Salt restaurant and bar, The spa staff and services were also very good. There are heated pools, one indoors and one outside. The indoor pool is being renovated. As for the nightlife, the inn could think about adding another indoor bar, possibly with music. On the cool nights, it got a little tedious hanging out at the restaurant bar.

  • Stayed: May 2014, traveled as a couple
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1  Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this reviewResponded June 3, 2014

Thanks for spending Memorial Day weekend with us! I'll make sure our hotel, restaurant and spa staffs see your compliments. Hope to have you back next time you're in need of a getaway!

Safe travels,
Andy, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

I have visited this Inn twice. Both experiences were good but somehow missed the excellent mark. The Spa services were top notch, no problem here. The food is well prepared and served and the staff is very accommodating. Rooms look beautiful and are wonderful if you are a TV addict, but if you like to read, you need to go to a common room or outside - weather permitting.
On both occasions there was no place to sit in the room and have decent light by which to read.
Bathrooms are very large but the toilet paper cannot be reached without getting up unless you have ape like arms.

Room Tip: Try to secure a room with a view of the marina and not near the indoor pool.
  • Stayed: September 2013, traveled as a couple
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3  Thank 123readygo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this reviewResponded May 30, 2014

I'm sorry you haven't found the rooms you've stayed in conducive to reading! A lot of our rooms do have seating areas, so just let us know that's something you're interested in next time you call to make a reservation, and we'll see what's available. I'll be sure the folks at the restaurant and the spa see your compliments!

Thank you,
Andy, General Manager

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Reviewed May 28, 2014

First of all, we appreciated the fact that, unlike so many hotels and inns, the Saybrook Point Inn and Spa allowed us to reserve a room for just one night ...on a holiday weekend no less. The room was beautifully appointed, with a first-class bathroom as well. A fire was lit for us in the room upon request. The small balcony overlooking the patio and marina was a fine spot for catching some rays and reading the newspaper in the morning. Despite the fairly central location of our room, and the fact that there was a wedding going on, we found the room to be very private and quiet. Service in the inn was top-notch. Unfortunately, we cannot say the same for the on-site restaurant, Fresh Salt. While the food was above our expectations, the service at dinner and breakfast time was very inconsistent. All in all, though, definitely recommend the joint!

  • Stayed: May 2014, traveled as a couple
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Thank almigama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this reviewResponded May 30, 2014

Although I'm sorry you didn't receive more consistent service at Fresh Salt, I'm relieved to hear that didn't keep you from enjoying the rest of your stay. I'll be sure to pass your comments along to their management team so they can relay your feedback to their staff. Hope to have you back again soon!

Safe travels,
Andy, General Manager

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Reviewed May 28, 2014

We went for a wedding and found the hotel very good. The room was large with the bed in an alcove which gave us a large sitting room with a balcony. The view was very nice.
The "mini bar" items like chocolate bars were quite expensive.
The only problem was the shower; the door was not sealed so that when you took a shower the bathroom floor flooded.
The food and arrangements for the wedding reception were excellent.

  • Stayed: May 2014, traveled with family
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Thank Alex W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this reviewResponded May 29, 2014

I'm sorry your shower door wasn't sealed properly, Alex! I can only imagine the problems that caused you during your stay. Did you happen to tell someone at our front desk about it while you were here? If not, please let me know what room you were in. I'd like to make sure all's well in that bathroom as soon as possible!

Best,
Andy, General Manager

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Reviewed May 28, 2014

We held our daughter's wedding at SPI in May, 2014. It was perfect in every way from our first experience with the wedding coordinator to the closing breakfast. I am in the customer service business and have a strong appreciation for an extraordinary customer experience. They far exceeded our expectations and that of all our guests. The venue is beautiful, well maintained, well managed, and the food is delicious. All staff we dealt with were knowledgeable, helpful, fun, and made us and our guests feel welcomed and very special. We will definitely return for a quiet vacation weekend at some point in the future.

  • Stayed: May 2014, traveled with family
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Thank PeggyM524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaybrookPointInn, Manager at Saybrook Point Inn & Spa, responded to this reviewResponded May 29, 2014

It was an absolute pleasure to host your daughter's wedding! Thanks for thinking of us when you were planning your special event, and thanks for following up with such a thoughtful recommendation afterward. We'd love to have you back again soon!

Best wishes,
Andy, General Manager

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