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“Home away from home” 5 of 5 stars
Review of Heritage Motor Inn

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Heritage Motor Inn
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Ranked #5 of 7 Hotels in Old Saybrook
Madison, NJ
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Home away from home”
5 of 5 stars Reviewed July 31, 2009

My fiance and i were looking for a small and quiet place to spend a much needed weekend away and found the Heritage Motor Inn on line. Their website describes their Inn as a "family run (business) for over 40 years and boasts a quiet, quaint, non-commercial atmosphere." As it sounded like just the place for us, we made reservations, arrived on a Friday evening, and were absolutely not disappointed, from the moment we arrived until we left two days later. Our room was clean, comfortable, and simply decorated, The owners were welcoming, and always available to offer suggestions about the area. If you are looking for simplicity and relaxation, the Heritage Motor Inn is the place to go.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank takeatrip0819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

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Rating summary
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
Shelton, CT
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 30, 2009

Read reviews, checked website and called. Some strange reviews seemed contradictory so I called and asked questions. A pleasant, knowledgeable american woman answered the phone on the 2 occasions we called. She told me about how the place was a smaller non commercial establishment (family run), on Rt. 1, No smoking in rooms, no pets, no long term residents, etc. ( full disclosure no supprises or false expectations - how refreshing). pricing was very reasonable, we were able to park literally right outside of our rooms which was good since my father has a large breathing machine to tote around. Rooms were clean, we didn't find any ants as you would on Cape Cod. We had a restfull comfortable stay and our hosts were able to answer questions about the area, give directions and recommendations. They saved the day for us the day of our cousin's wedding as they found out there was a parade on Main Street where the church was and gave us an ETA with traffic, alternate routes and parking. We were punctual while many other were not!
Only one thing, there is a sign out front that says American owned and operated, I myself was not offended, I am not one to question anothers pride.
We would go back given the opportunity.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank oldfashionedvalues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed February 18, 2009

The owners and staff are fabulous: really friendly and helpful. The room and bath were very clean, and quiet. However, we had lots of big, black ants in our bathroom. Also, the swimming pool was dirty inside, as well as the outdoor carpeting surrounding it. It is located on a main highway, a convenient but unattractive location. The prices were very fair.

  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Screaminglyfine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton Park NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 3, 2007

The room was spotlessly clean and the bed comfortable. That said there is very little to commend this place. We experienced none of the friendliness mentioned in other reviews.It is very expensive and requires payment as you arrive. Noticing that it offered AAA discount I asked for it before departing. I was told, in a friendly manner "that I should have asked for it when booking",that " they didn't give it during holiday weekends" and " the price was below that posted in the AAA book'- take your pick.
The room has a phone which doesn't accept incoming calls. Do not use it . The tariff we were quoted for a call within the US was truly exorbitant. I've paid less in five star establishments.The breakfast served in a hut like office was mediocre, and the spacious patio was cramped. At $150 this was very expensive never to be repeated experience. Go to the nearby chain hotel. In comparison it has to be good value and more friendly

  • Liked — The room was clean
  • Disliked — The price and unfriendliness
  • Stayed September 2007, traveled with family
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Mollywobble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nj
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 23, 2007

my husband and I stayed here one night; an ok place, clean. But, if you want to check in a little early and also a place to wait around (for friends, just to get out of your room, etc), you are out of luck. This is really very basic motel, without any public waiting room except outdoors. I guess it's reasonable price for this expensive town with nothing much to do though. This town really is for rich retirees who want to stroll around the beach - mostly private beaches where a tourist (like me & my husband) cannot even visit the lighthouse, because it is located inside a private area which is restricted to certain private 'members only'. Not the best vacation spot, but a good idea why someone rich & famous like Kathryn Hepburn decided to retire here.

Stayed October 2007
Helpful?
1 Thank ji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montclair, n.j.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2007

Staff was extremely cooperative. Couldn't have been nicer.
Enjoyed the pool every day. Room was very clean and comfortable.
Hope to go back next year.

  • Liked — The staff, pool and location.
  • Disliked — Late check in
  • Stayed July 2007, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank skillinjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brick, NJ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2007

Talk about being made to feel welcome! The mother, daughter and son-in-law that run the Heritage take great pride in their establishment and are extremely accommodating. The rooms were clean and comfortable, there was alway fresh fruit at the continental breakfast. The main house is a historic building and it and the 12 units are within walking distance of a deli and pizza place. By far the best feature is the staff. Children under 12 are not allowed so it made for a very peaceful vacation.

  • Liked — The staff were very friendly and caring.
  • Disliked — proximity to route 1 traffic
  • Stayed July 2007, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank NJShorenative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritage Motor Inn

Property: Heritage Motor Inn
Address: 1500 Boston Post Rd, Old Saybrook, CT 06475-1746
Location: United States > Connecticut > Old Saybrook
Amenities:
Swimming Pool
Hotel Style:
Ranked #5 of 7 Hotels in Old Saybrook
Number of rooms: 296
Also Known As:
Heritage Motor Hotel Old Saybrook
Heritage Hotel Old Saybrook

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