Read reviews, checked website and called. Some strange reviews seemed contradictory so I called and asked questions. A pleasant, knowledgeable american woman answered the phone on the 2 occasions we called. She told me about how the place was a smaller non commercial establishment (family run), on Rt. 1, No smoking in rooms, no pets, no long term residents, etc. ( full disclosure no supprises or false expectations - how refreshing). pricing was very reasonable, we were able to park literally right outside of our rooms which was good since my father has a large breathing machine to tote around. Rooms were clean, we didn't find any ants as you would on Cape Cod. We had a restfull comfortable stay and our hosts were able to answer questions about the area, give directions and recommendations. They saved the day for us the day of our cousin's wedding as they found out there was a parade on Main Street where the church was and gave us an ETA with traffic, alternate routes and parking. We were punctual while many other were not!
Only one thing, there is a sign out front that says American owned and operated, I myself was not offended, I am not one to question anothers pride.
We would go back given the opportunity.
- Also Known As:
- Heritage Motor Hotel Old Saybrook
- Heritage Hotel Old Saybrook