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“Delivers as promised” 4 of 5 bubbles
Review of Hyatt Regency Greenwich

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Hyatt Regency Greenwich
Ranked #1 of 1 Hotels in Old Greenwich
Certificate of Excellence
Greensboro, North Carolina
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Delivers as promised”
4 of 5 bubbles Reviewed April 3, 2012

The recent remodel shows that Hyatt gets their guests. Rooms have lots of lighting, including mini-directional lights in the headboard, plenty of electrical outlets, including in headboard too & clean lines in all furniture. Easy in/easy out - front desk was friendly & supportive with our needs. Well located - 10 min to Old Greenwich, 7 min to the Whole Foods. Easy to recommend you stay there.

  • Stayed March 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DianneM92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,217 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Trumbull, CT
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 27, 2012

The kids loved the pool and eating in the atrium restaurant, felt like the rainforest to them. Room was perfect size for a young family of 4. We had a living social deal which included brunch which was a great deal! Beds were comfy and our view of the atrium was fun.

  • Stayed March 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Erin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 26, 2012

I loved this hotel. When I was inside the atrium it felt like I was in the Keys. The rooms surround the atrium which is pretty much a greenhouse that has a bar and restaurant. The room was large with great views of the atrium, so I had natural light, and very quiet.

The meeting space is also very nice, and I was so pleases with the food presentation for our meeting - it was a clever idea.

I had dinner at the Gazebo Bar so I could watch some March Madness and the food was excellent, they had a great liquor selection, and the nut mix they give you, so much better than the standard. I had to watch myself with the nut mix.

In the morning I had breakfast at the restaurant. I chose a delicious omelet off the menu rather than the buffet. The buffet looked very yummy, but a crab and asparagus omelet was just too enticing.

The front desk staff was very pleasant and efficient, as well as the bell stand. The cab ride to the hotel from the train station was about 10 minutes and only $15 with tip.

I don't know when I will be back in Old Greenwich/Stamford, but I would stay here in a second.

Room Tip: Get a view of the Atrium. I don't know what's outside, but I it's fun to watch people i...
See more room tips
  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VailErika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 22, 2012

Awesome experience, good ambience, helpful staff, value for money, beautiful hotel

Room Tip: Take the room facing inside the hotel
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  • Stayed September 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pereiragaynelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millbury, MA
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed March 17, 2012

Rooms are nice, service good. Hotel layout awkward only one set of elevators for upper floors. The pool is located in such a way that you have to walk by the bar and meeting rooms to get there. Also you have to walk through the middle of the exercise room. Little uncomfortable. Dinner was ok but overpriced. Stay away from the breakfast buffett. Room service includes .3.50 delivery + 21% service charge on top of over priced items. If you want a beer there is a liquor store down the street. Much cheaper. Good effort bad execution.

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Valley, New Jersey
Level Contributor
208 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed March 13, 2012

Its not a Grand Hyatt but they've upgraded here recently. Better room set up. Employees are not service focused and food choices very limited but the rooms were clean and comfortable. I'm top level in Hyatt loyalty program but they put me way away from elevators and didn't offer the normal status perks such as club, breakfast, free Internet. Room keys were keyed wrong the first time requiring a return trip downstairs. But again, clean rooms!

  • Stayed March 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TexKeystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed March 11, 2012

Its a shame they did not take the opportunity to improve the service along with the facilities to restore this one great hotel to its former glory. Yes the rooms are nicer, but it was *well* overdue, and it just puts it on par with other hotels in the area, nothing special. The front desk however continues to be cronically understaffed. The GoldPassport program does not work at all, despite being a frequent guest I have never been able to get points credited to my account, I always have to call GoldPassport to get them manually posted. However the sales people seem to be well aware of all my information given all the marketing they do to me, though this does not translate into any operational improvements. The regency club, though redone, has had the quality of offerings severly reduced, and the workout facilities remain relatively small for the size of the property and the fact that there seem to be community members there as well. Last but not least, if there is an event going on and they are leaving the parking lot at the same time you are, plan on at least 20-30 minutes to leave the parking lot due to their inability to handle large traffice volume. Parking always seems to be an issue here with all the events they have.

Room Tip: The walk from the elevator is every far if you are in the opposite side of the building. If you don...
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  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank epg_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Greenwich

Property: Hyatt Regency Greenwich
Address: 1800 East Putnam Avenue, Old Greenwich, CT 06870
Phone Number:
Location: United States > Connecticut > Old Greenwich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Old Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Greenwich 4*
Number of rooms: 373
Official Description (provided by the hotel):
Conveniently located less than 5 minutes from the Stamford Business District and train station and 20 minutes from White Plains, NY. Easy access off I-95, Exit 5. Only 45 minutes by train from Manhattan. Complimentary shuttle service available within a five-mile radius. All guestrooms are wired for complimentary high-speed & wireless internet access. Surrender to the Hyatt Grand Bed - featuring luxurious goose down pillows, triple sheeting, a thick down blanket - all piled atop a Sealy Posturepedic pillow top mattress. Check-in or out with a simple touch of a screen using the Express Check-in Kiosk. Retrieve flight information and boarding pass using the Hyatt Fast Board technology. Enjoy our Stay Fit at Hyatt program at the fitness center featuring Life Fitness cardio and strengthening machines with individual flat screen TVs, as well as an indoor pool and whirlpool. Satisfy your appetite for breakfast, lunch and dinner at Winfield's Restaurant winner of the Best Sunday Brunch by Greenwich Magazine. Relax in the Gazebo Bar for a specialty cocktail and a light fare menu. Or enjoy the ultimate in convenience when you dine in the comfort of your own room with our extensive Room Service menu. Restore your spirits after a workout with a power drink or snack at our Hyatt Stay Fit Gym. ... more   less 
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Also Known As:
Hyatt Regency Greenwich Hotel Old Greenwich
Greenwich Hyatt Regency
Hyatt Old Greenwich
Hyatt Regency Old Greenwich

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