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D-Zone Backpackers Inn
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Reviews (47)
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46 - 47 of 47 reviews
Reviewed March 10, 2013

This place is highly disappointing for various reasons:

1. Lacks parking space-we parked in front of the building, right in the highway! Such inconvenience!
2. CR is separate from the room, i.e, there is just a common CR for the entire floor. Had to pay additional (regular price) to get into a room with its own CR (and its ultra small and not even that nice!). They should have stated this important fact in their online promo.
3. No wifi access in the room where we stayed. Poor signal according to the staff.
4. Aircon is OK but the mattress and bedsheet are below par compared to other hotels of the same room price. No comforter available.
5. Lacks room service/cleaner esp. if you'll stay more than one day.
6. Even the breakfast coffee had an extra charge, goodness!

Lesson learned: Be wary of online discounts and double check what you think is essential (our fault for not doing so) before biting into promos. We ended up paying the same, regular fee charged by other hotels which are bigger, more comfortable, with parking space, decent breakfast with free coffee, room service/cleaner when what we wanted was a discounted online offer. The lack of private CR and parking lot should have been made clear in their promo.

Room Tip: If you are looking for dormitory style place to stay, with only common CR for the entire floor, and if you have no vehicle, then pick this place. But if you want a private, comfortable place you will want to return to then this place is not recommendable.
  • Stayed: December 2012, traveled with friends
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4  Thank redjill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arvin D, Manager at D-Zone Backpackers Inn, responded to this reviewResponded June 30, 2013

Good day mam/sir!
We would like to thank you, even though our reply is a bit late, for taking a chance on us and our very brave concept of accomodation here in metro tagaytay area. we would like to address the following concerns you raised in your review so we can give light to our faults.

As a bakpackers inn, as much as we would like to provide a parking space for guests, we cannot do so because of budget constraint and follows the Backpackers Inn set-up of accommosation. Since we read your review, we have been informing guests about our lack of parking space because we are a backpackers inn.

As we have said in our concept, bakpackers inn usually have communal bathrooms, we regret that you got an inpression that we are cheating our guests. We will certainly not do that because trust and honesty are the bread and butter of hospitality industry.

Wifi signals around our city is not consistent but we try our very best to report any signal fluctuation that occur with our wifi subscription.

We really do not have any comforter as we adhere and introduce this new to the philippine market backpackers style of accommodation. And as for our mattress beds, we can assure all guests that we are providing decent matresses comparable to other places of accommodation in our area with the same pricepoints.

Room cleaning service are very much provided even to guest who stay 2 nights or more. We regret to know that we did not reach your expectation regarding this aspect. and lastly, we are very sorry for charging coffee during breakfast time because we really put effort in providing you the lowest possible price of accommodation that we are sad to exclude coffee during breakfast time, but we have conpensated that matter by providing bottled water to all guests.

Again, we are very sorry for all the disappointments we made during your stay, rest assured that will keep addressing these matters everytine to all our team members, and thank you for taking a chance on a new, concept of accommodation when you stayed with us.

We hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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