I have been to The Spa at Norwich Inn 16 or 17 times, mostly with one of my best friends from college. We return because we know what the spa does well and what works for us. The location is great because I come from the Boston area (1 1/2 hour drive) and she can take the train from NYC.
The staff are fantastic - friendly, accommodating, helpful. We know several by name and greet each other like old friends everytime we arrive.
The best features of the Spa and Inn are the massages, the facials, the exercise classes, and the convenience of staying at the Inn so you can meander in your robe all day if desired.
The food varies, and the vegetarian options for dinner this time around were an embarrassment to the chef. In fact, with the exception of breakfast, vegetarian offerings leave much to be desired. Other food offerings were fine. Vegetarian soup was good. We often like to make a dinner of three appetizers.
The inn is adequate. We get a room with 2 double beds, of which there are only 6 at the inn. Hard to get the temperature comfortable, so we go with a little too cold for better sleeping than too warm. The room was clean and well cared for during our stay.
To avoid: pedicures, manicures are overpriced and in the past haven't lasted that long.
Lastly, sometimes the management gets caught up in the rules too much for fear of someone bilking them on the packages they offer. We had a package which included a three-course dinner, but had to change it because they insisted that one of the courses be a dessert. We were there to eat healthy, and not interested in dessert. They were inflexible, fearing that the world would order endless lobster appetizers and they'd lose money. Get with the picture, and see the forest through the trees! If you had that many people ordering lobster appetizers on a package deal, the inn would be full and you'd be raking it in on everything else!
The staff were wonderful about the issue, however, and we were able to switch out of the package and order whatever we wanted for dinner. In the end, the cost was comparable so not great loss.
- Official Description (provided by the hotel):
- The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more less
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- Also Known As:
- The Spa At Norwich Hotel Norwich
- Spa Norwich