My husband and I stayed here for the weekend to attend a family gathering nearby. We do travel a lot and I try to be fair in my assessments.
The inn is located close to the highway and the Mohegan Sun casino. (Less than a mile).
The rooms were quiet; I am picky about noises at night and I had no complaints.
The grounds are nice with flowers starting to come out and the exterior of the inn is very nice. The interior is fairly nice as well but a bit fussy.
When I am paying close to $300 per night for a basic queen room, I do have certain expectations. While the room was clean, the carpet was worn and there was some peeling paint on the walls. My biggest problem was little ants. We noticed 4 of them before going out for the day. I left a note for housekeeping to please address the ant issue. We came back and the note was gone, but we found 4 more live ants. I asked the front desk what they could do (the woman was very nice) and she said she would call me on my cell. She called very quickly and said they could come spray our room but we would have to be out of the room for a few hours, so they arranged to do it while we were at dinner. Afterwards, we still found a couple of ants. If there had been more than that, we would have asked for a room change. No one offered any other sort of consideration regarding the ants, which I thought was surprising.
Before we arrived, I had called to ask how late the pub was open, and was told 11 pm. We were coming in late, and decided to wait to eat. We arrived at 10:15 and were told that the pub stopped serving food at 10...would've been nice to know that earlier. I had to grab a bagel from the nearby Dunkin Donuts for dinner.
The martinis in the bar were very good. It is true, there are people in bathrobes walking everywhere, even in the eating areas. As mentioned before, the spa is busy and the pool is small. The number of women vastly outnumbers men, and many of them appear to be on "girls' weekends" and act a bit obnoxious... But just my opinion.
I would stay here again, but I think I would be more assertive next time regarding some of my frustrations.
- Official Description (provided by the hotel):
- The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more less
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- Also Known As:
- The Spa At Norwich Hotel Norwich
- Spa Norwich