My girlfriends and I recently did an overnite and spent the day enjoying the spa. And enjoy we did, we cannot say enough about the quality and care given to us by the staff, from massage to facials, body treatments and more. Most noteworthy was your spa manager, she is absolutley outstanding. Most people only take time to write the negative, but I would like to share the positive. We were checking in along side another group of women, who were less than polite, actually their behavior was appalling. It appeared to be a misbooking and the manager took personal responsibilty for another employee's error, understandably when booking a bunch of people a glitch might occur, and your manager not only rectified it, she was most gracious in the face of those being less than kind. She did this with finesse, and my friends and I wanted to put her in our pocket as she was adorable. Truly she is an asset to your establishment and is a walking billboard of the wonder a facial can do for your skin.
We moved onto the juice bar and the girls there were just as delightful, as were the bloody marys, and the frozen yogurt was scrumptious. We were too lazy to dress for dinner, and your spa manager came to the rescue again with a wonderful suggestion to eat at the italian restaurant next door, and even gave us a coupon for a percentage off. My friends and I cannot wait for our next getaway as I am certain we will not be disappointed, thank you again for the wonderful time.
- Official Description (provided by the hotel):
- The Spa at Norwich Inn is located on 42 country acres filled with perennial gardens and ponds. Oak trees, a reflecting pool and oversized deck compliment the atmosphere of the spa and promote the ultimate in relaxation. World class spa treatments are available from a wide assortment of services such a massages, body wraps and polishes, facials and many more. ... more less
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- Also Known As:
- The Spa At Norwich Hotel Norwich
- Spa Norwich