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“Sloooooow Internet”

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DoubleTree by Hilton Hotel Norwalk
Ranked #5 of 12 Hotels in Norwalk
Nassau, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Sloooooow Internet”
Reviewed April 20, 2010

I'm a frequent guest to this area and need internet access during the stay. Agreed with all the positive comments posted. However, if you rely on internet during your stay you'll be very disappointed at the speed; they are virtually non-existing at night.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTNorwalk, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review, July 7, 2010
Thank you for your thoughts on your experience with internet access during your stay. Our goal is to provide you with a quality internet experience during your stay and we are striving to make improvements in this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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903 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Boston
Level 4 Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 10, 2010

This Doubletree has come a long way over the years. The staff is great, and accomodations are just right. The rooms are beautiful and very comfortable. Workout room and pool are great also. The Saffire restaurant has something for everyone on the menu, and the bar is hip. I travel a lot for business, and this is one of the few hotels where the staff remembers and acknowledges me, which is huge. For the area this hotel is in the price is reasonable. This is one of my favs.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTNorwalk, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review, July 7, 2010
Thank you for being our guest, and we look forward to seeing you on future trips to Norwalk!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weymouth, MA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2010

My boyfriend and I visited this hotel during a holiday weekend with relatives. We love to come here. It is seconds to th I95 and close by to where we needed to be. The exercise room was modern and well taken care of. The restaurant was clean and staff took good care of us. At check in the desk worker was very polite and professional. We took advantage of their complimentary toiletry items and they were speedy with delivering them to the room. The bed, king sized, was incredibly comfortable! It is like you're on a cloud! This hotel is reasonably priced and offers a AAA discount. Its a great place to stay when visited or having a need to stay somewhere for business travel needs.

  • Stayed April 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank irishfincutie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTNorwalk, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review, July 7, 2010
We appreciate your feebback on the Doubletree and look forward to seeing you again on a future trip to the area. Thank you.
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Ontario
Level 5 Contributor
80 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed March 28, 2010

A very comfortable, competent and quality property located near the border of Darien and Norwalk with easy access to the train stations in Darien, Rowayton and Norwalk along with I-95 and CT-15 (Merritt Parkway). The room was clean and comfortable with a good working area, reasonably fast complimentary wireless internet and quality beds. The water pressure and temperature were very good and the room has great closet space and decent drawer space as well. The guest sitting chair could have been a higher quality choice and the connecting door was a touch on the letting too much noise through. The heating system in the room was very responsive and up to the job. The buffet breakfast included an chef's egg station and a had a broad selection of choices. I would stay there again if in the area on business.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason Koulouras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTNorwalk, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review, August 2, 2010
Thank you for taking the time to share your thoughts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
eyesandslouth
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2010

Our stay was really nice. The hotel staff was accomodating and pleasant. The hotel and hotel room was very clean and nicely kept.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eyesandslouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTNorwalk, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review, August 2, 2010
Great to hear you enjoyed your stay! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 19, 2010

Well I was very disturbed to stay at this hotel because i woke up with bites all over me! I went down to the front desk and informed the rep of this problem, she wasn't much help at all. While speaking with the rep to this rep another woman came down and spoke with the other rep, come to find out she to had the bites all over her body!!! I over an employee say the hotel's third and fourth floors were invested with bed bugs, i also saw a guy from a pest control company speaking with another employee! We were all told that the problem would be fixed, but it won't fix the bites on our bodies!!!!

  • Stayed March 2010, traveled solo
    • Value
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Helpful?
2 Thank lovetotravel88Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTNorwalk, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review, March 26, 2010
The Doubletree has a monthly pest control program in place as a preventative measure against such situations. Further, based on this comment, the hotel had an independent pest control company inspect the hotel as of this date. In addition, the Health Department has conducted a special inspection. In both inspections bed bugs were not found. We understand concerns on this issue and welcome any questions. Please contact General Manager Gerardo Guerrero directly should you wish to discuss further.
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Tunbridge Wells
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 13, 2010

We just spent 4 days at the Doubletree in Norwalk, the staff could not have been more helpful. The receptionists were happy to answer any queries, and went out of their way to be helpful, and always cheerful. The free local shuttle service is an excellent idea. Beds very comfortable, good sized rooms, in all a great stay.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shopper1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTNorwalk, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review, March 26, 2010
We are delighted to hear of your positive experience. Thank you for taking the time to share your thoughts on the Doubletree Norwalk.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Norwalk

Property: DoubleTree by Hilton Hotel Norwalk
Address: 789 Connecticut Avenue, Norwalk, CT 06854-1615
Phone Number:
Location: United States > Connecticut > Norwalk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Norwalk
#6 Business Hotel in Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Number of rooms: 266
Official Description (provided by the hotel):
Start your stay at our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 
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Also Known As:
Doubletree - Norwalk Hotel Norwalk

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